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THE ONE Executive Suites managed by Kempinski-Shanghai

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#60 of 4,671 Hotels in Shanghai
Certificate of Excellence
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THE ONE Executive Suites managed by Kempinski-Shanghai
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271 Reviews from our TripAdvisor Community

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Showing 224: English reviews
Reviewed 1 week ago via mobile

Stayed in this lovely hotel for second time. Good size of the room. Comfortable king size bed. Nice coffee shop and good breakfast. Very nice staff and very helpful. Specifically I would like to thank Anabel and Lucas for great help. Highly recommended and appreciated

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Helpful?
Thank Eyal S
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. Eyal S, Thank you for sharing your excellent experience with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. With delight I read your compliments about our passionate team and that they created such an lasting memory for you. Especially Anabel and Lukas feel honored that they assisted you during your stay in an outstanding way...

Madrid, Spain
Reviewed 1 week ago

Remarkable place, nice staff, everyone speaks Engkish and they made our stay incredible , rooms are big, nice swimming pool and a great gym ,good location not far from Metro and walking distance from best places in Shanghai

Review collected in partnership with this hotel
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Thank ManuelNN
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. ManuelNN, On behalf of the entire team I wish you a happy new year and would like to thank you for your wonderful feedback about THE ONE Executive Suites managed by Kempinski as a place to go in Shanghai. Your compliments about the service quality of the team are highly appreciated. We are very delighted to created such...

Munich, Germany
Reviewed 5 weeks ago

We stayed in the One for 3 nights while on our trip through china. We got an upgrade on checkin so we have more space for the extra bed for our daughter. Lovely room with so much space as u feel in a big suite in a normal hotel. Seperate bedroom from livingroom with small kitchenette. It has a fridge...

Review collected in partnership with this hotel
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Helpful?
Thank michaelh922016
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. michaelh922016, First of all the entire team wishes you and your family a happy New Year 2017! With delight I read about your wonderful stay with us at THE ONE Executive Suites managed by Kempinski. We are happy that you and your family especially enjoyed our spacious Suites. As we are a Residence property, all our Suites are...

Malaga, Spain
Reviewed 5 weeks ago

A great place to be based for prolonged periods on business. A wide range of suites. All the staff, without exception, were friendly, professional and did everything to make my wife and I feel at home. A very convenient location within 10 minutes easy walk to the Metro (and my office!).Nice bar and restaurant. Lucas and Anabel on the front...

Review collected in partnership with this hotel
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Thank 165felipe
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. 165felipe, Thank you for sharing your experience with us at THE ONE Executive Suites managed by Kempinski. On behalf of the entire team I wish you and your wife a very happy new year! With delight I read your compliments about our team members. As you highlighted all our passionate employees never hesitate to go beyond lines and...

Singapore, Singapore
Reviewed 2 December 2016

My 6 months' job assignment from May to Nov 2016 had been good due to our stay in The One. Our family found the hotel online and we knew Kempinski for its good hotel management while we were in Jakarta. Our choice for The One, Shanghai has never been better as we were greeted by qualified and kind staffs 24...

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Thank steveongcg
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. steveongcg, Thank you for sharing your longstay experience at THE ONE Executive Suites managed by Kempinski with us on Tripadvisor. The entire team feels honored that we created such an outstanding stay for you in your temporary home in Shanghai. As we are a Residence property, our spacious Suites are especially designed for welcoming our most valued guest...

Hong Kong
Reviewed 2 December 2016

From the minute I checked in the staff were so helpful and made me feel so welcome. The suite itself was very spacious and comfortable, with a huge bedroom and bathroom and a large living/dining room complete with kitchen. I spend one week in four in Shanghai and it felt great to be in an apartment feeling place rather than...

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Helpful?
Thank HongKongSusie
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. HongKongSusie, Thank you for sharing your experiences with us at THE ONE Executive Suites managed by Kempinski and for recommending us to other travelers on Tripadvisor. It is a delight to hear that you had a comfortable and convenient stay with us from the moment of check in until check out. We feel especially honored by your compliments...

Melbourne, Australia
Reviewed 29 November 2016

Stayed here for a week of sightseeing after doing business in a town nearby. What a sensation Shanghai is, and what a delight The One Executive Suites was. We chose this place because it had good reviews, & was described as roomy, at 72m².....and it was a great decision, bcos the living space was appreciated. The kitchen facilities are adequate...

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Thank Alan V
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. Alan V, Thank you for sharing your experiences about your brilliant stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. It is a delight for us to read that we were able to create such an outstanding experience for you and that our team was successfully assisting you in all your inquiries. Your appreciation...

Melbourne, Australia
Reviewed 27 November 2016 via mobile

Service needs to be improved, sheet wasn't changed and towels were not too clean, the room was nice, with a living area, nice decor, location was ok, staff at reception were helpful, overall quite happy with my stay.

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Thank Lei D
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. Lei D, Thank you for sharing your experience with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. I am delighted to read that you were overall satisfied with your stay. Especially by appreciating our location, our spacious rooms and our passionate team members you highlighted our top advantages highly valued by all our regular guests....

Steinhagen, Germany
Reviewed 26 November 2016

Fair price for a quite nice hotel. Maybe not completely on Kempinski level. A top hotel should have at least one plug socket at each bed. In these times every person wants to charge his mobile. The managing lady was very helpful with recommendation about what to do in Shanghai.

Review collected in partnership with this hotel
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Thank RoSoStein
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. RoSoStein, Thank you for sharing your experiences about your recent stay with us on TripAdvisor. ​I am delighted to read that our team assisted you to orientate yourself easily around in this immense city. All our passionate team members are eager to assist our guest in a unique way to create a lasting and remarkable memory of their...

London, United Kingdom
Reviewed 20 November 2016

From the moment you arrive to when you leave the service is exceptional. Fabulous room with all I needed in the kitchen and you are in an area where you can buy local food etc to stock up your fridge with. You are also 10 mins from a central station and shopping area. It is just a fabulous area where...

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Thank 209hayleys
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. 209hayleys, Thank you for writing about your exceptional stay with us at THE ONE Executive Suites managed by Kempinski. The entire team is thrilled that we created such an remarkable experience for you. We are happy to read that the services you experienced here made you consider to stay at our other unique properties within the Kempinski brand....

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai ... more   less 

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

Address: No.601 Fengyang Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: RM633 - RM967 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — THE ONE Executive Suites managed by Kempinski-Shanghai 4.5*
Number of rooms: 244
Reservation Options:
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Hotel Style:
#46 Family Hotel in Shanghai
#59 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#104 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and other travellers.
11 questions
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Questions? Get answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice, bigger than usual”
 of 5 bubbles ManuelNN, 7 Jan 2017 | Read review
“Best position, close to People Square”
 of 5 bubbles antonioS2611EY, 1 Nov 2016 | Read review
“Better and friendlier (personal) management and service, a bit more variety on menus.and some better advice available on local services and utilities. ”
 of 5 bubbles jamessD4166GA, 7 Sep 2016 | Read review
“Add breakfast from the beginning into your room rate its giving you a discount”
 of 5 bubbles SharpChicago, 4 Sep 2016 | Read review
“Great rooms”
 of 5 bubbles Alf1401, 20 Aug 2016 | Read review
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