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THE ONE Executive Suites managed by Kempinski-Shanghai

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#51 of 4,966 Hotels in Shanghai
Certificate of Excellence
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THE ONE Executive Suites managed by Kempinski-Shanghai
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299 Reviews from our TripAdvisor Community

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Showing 250: English reviews
Steffisburg, Switzerland
Reviewed 3 weeks ago

The One Executive Suites is a ver high level accomodation. We enjoyed our stay in the hotel. The rooms are very comfortable with very special bath-rooms (nice view). The staff of the hotel is very customer related and try to find for all questions an answer.

Review collected in partnership with this hotel
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Helpful?
Thank peterjordi
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

​Dear Mr. peterjordi, Thank you for your kind comments about your recent stay with us at THE ONE Executive Suites managed by Kempinski​ as top location in downtown. With delight I read that our spacious and well equipped suites were very comfortable for you and that you especially enjoyed the view from the large windows of your bathroom- which is...

Dhaka City, Bangladesh
Reviewed 3 weeks ago

good location, rooms have nice decoration bathroom lacks of light for a good shave, staff is well trained excellent practice of english friendly and smiling and very helpfull. Breakfast is excellent on continental side but poor on chinese and asian side. I have been staying there for 6 nights on business trip and would easily go back there on any...

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Thank 854gus
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear 854gus, Thank you for sharing the impressions of your recent stay with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. I am delighted that we were able to create an outstanding and memorable time for you during your 6 days stay in this vibrant city and that especially our professional team made your stay even more...

Hamburg, Germany
Reviewed 3 weeks ago

The Hotel is close to nice shops and restaurants but the hotel restaurant is very very good the Chef is very good The hotel staff are friendly and they make your stay delightful The KEMPINSKI One is my choice when staying in Shanghai

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Thank James B
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. James B, Thank you for writing a review about your experiences during all your stays with us at THE ONE Executive Suites managed by Kempinski. Furthermore we are very delighted to count you to one of our most loyal guests and thank you for choosing us as your favorite location when staying in Shanghai. As we know that...

Reviewed 4 weeks ago

Despite the hotel being meters off the bustling shopping street of West Nanjing Road and minutes walking from three subway lines; it was a peaceful oasis. Comfortable studios, helpful staff, and a relaxing breakfast before heading out each day for business. All the taxi drivers knew the road and hotel (my limited Chinese). The bathroom in my studio room had...

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Helpful?
Thank Batu G
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Batu G, Thank you for sharing your experience with us at THE ONE Executive Suites managed by Kempinski on Tripadvisor. Indeed we are a peaceful oasis in the heart of Shanghai as you highlighted it. It is of utmost importance for us to create a comfortable atmosphere after an exciting day in one of the biggest cities in the...

Tokyo, Japan
Reviewed 4 weeks ago

Very clean and comfortable hotel downtown Shanghai. Rooms are very well maintained with all necessary comfort. Space also very generous. Food is good for lunch and dinner and breakfast with many options (including European taste!).

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Thank 130luca
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear 130luca, Thank you for giving us such a nice feedback of your recent stay at THE ONE Executive Suites managed by Kempinski on Tripadvisor. With delight I read that you especially enjoyed our perfect location in the heart of Shanghai as well as our well maintained and comfortable rooms. I do agree that apart of having a comfortable room...

Mumbai (Bombay), India
Reviewed 4 weeks ago

Hotel and Ambiance rooms are good, its quiet in city center. I face issue with wifi which was little slow speed. Otherwise the hotel is good.The service is also fast, You get basic amenities and a good breakfast too

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Helpful?
Thank nandan007a
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear nandan007a, Thank you for your kind review about your recent stay with us at THE ONE Executive Suites managed by Kempinski. With delight I read about your satisfaction of our room facilities and our IEins Bistro& Lounge breakfast choice. As you highlighted, we are directly situated in the heart of Shanghai and still guarantee the needed privacy in a...

Johannesburg, South Africa
Reviewed 4 weeks ago

My room on the 20th floor was beautifully decorated, very spacious, warm, and had all the amenities I needed. The large bath with its view over Shanghai was the best part - and the shower was pretty amazing too! Lots of cupboard space. Couldn't hear a sound from any of the other rooms. Decent internet. House keeping and the turndown...

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Helpful?
Thank DavidJHBZA
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. DavidJHBZA, Thank you for sharing your great experience at THE ONE Executive Suites managed by Kempinski with us on Tripadvisor. The team will be very happy to read that you especially enjoyed our room interior and its facilities. When designing our suites we intended to create a warm atmosphere with a luxury touch so that our guests would...

Shanghai, China
Reviewed 4 weeks ago

We stayed here for 3 days. It is easy to get around with taxi and metro from here, so the location is great. The hotel staff was very friendly and helpful. They even helped us booking thickets with the long-distance train to Beijing. If we come back to Shanghai, we will choose this hotel again.

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Thank lindaT5970WX
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mrs. lindaT5910WX, Thank you for taking your time to share your recent stay at THE ONE Executive Suites managed by Kempinski with us and other travellers on Tripadvisor. It is a delight to read that you are going to choose our property again for your next visit in Shanghai and we are already looking forward to welcome you back....

German Fairy Tale Route, Germany
Reviewed 20 February 2017

This was my first stay in your hotel. I am black member with Kempinski. The reservation was made and the reception was fast. Your hotel people are very frinendly. My stay was very good and sugges full. Next time I will stay again.

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Thank sassenrotha
Constance_Schrader, General Manager at THE ONE Executive Suites managed by Kempinski-Shanghai, responded to this review

Dear Mr. sassenrotha, Thank you for taking your time to share your impressions of your stay at THE ONE Executive Suites managed by Kempinski with us and other travellers on Tripadvisor. First of all we would like to thank you for your loyalty to the unique Kempinski brand and for being one of our most valued Black members. With delight...

Budapest, Hungary
Reviewed 15 February 2017

I thought it is like a regular Kempinski so my expectations based on that. When I arrived and went up to the room I realised it is not as clean as it is regular and when I went to the spa I was very disappointed because it is dirty a poor.

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Thank matyasz911

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the Jing’an District of Shanghai, THE ONE is the perfect spot to explore the city’s cultural heritage. Just steps from a multitude of shopping outlets, restaurants and bars and only a short drive away from landmarks, its ideal location affords guests easy access to the city’s major commercial and recreational areas, allowing them to enjoy the bustling metropolis of Shanghai ... more   less 

Additional Information about THE ONE Executive Suites managed by Kempinski-Shanghai

Address: No.601 Fengyang Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: RM689 - RM1,046 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — THE ONE Executive Suites managed by Kempinski-Shanghai 4.5*
Number of rooms: 244
Reservation Options:
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Hotel Style:
#46 Family Hotel in Shanghai
#51 Luxury Hotel in Shanghai
#86 Business Hotel in Shanghai
#89 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and other travellers.
12 questions
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Questions? Get answers from THE ONE Executive Suites managed by Kempinski-Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are great with good beds”
 of 5 bubbles , 3 Mar 2017 | Read review
“Try to get a higher floor above 9, to clear the eastern adjacent building.”
 of 5 bubbles 690batug, 1 Mar 2017 | Read review
“edge rooms”
 of 5 bubbles Businesstraveler6960, 5 Feb 2017 | Read review
“Nice, bigger than usual”
 of 5 bubbles ManuelNN, 7 Jan 2017 | Read review
“Best position, close to People Square”
 of 5 bubbles antonioS2611EY, 1 Nov 2016 | Read review
5 of 5