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Sofitel Shanghai Hyland

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Traveller (696)
Room & Suite (297)
Dining (91)
Overview
  • Excellent44%
  • Very good39%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“nanjing road”(172 reviews)
“great location”(145 reviews)
“club room”(52 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
Additional information
Offers from Sofitel Shanghai Hyland
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Shanghai Hyland
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,531)
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Traveller rating
404
391
135
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21
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LanguageEnglish
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All reviewsnanjing roadgreat locationclub roomwalking streetjunior suitecentral locationpedestrian mallpeople's squaretop floormetro stationexecutive loungemin walkpudong airportpeople's parktaxi driverbusiness tripconcierge
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1 - 5 of 998 reviews
Reviewed 5 days ago

Always happy and satisfied. Has high standards of French Essence. Staff friendliness is always improving and better each time I go. Only feedback is the queue at the front desk is often long. Rooms Housekeeping are good and toiletries are branded.More

Review collected in partnership with Accorhotels.com
Thank blueboy3344
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded 4 days ago

Dear Blueboy3344, Thank you for taking the time to share your heartwarming comments on your stay at Sofitel Hyland. It suits me well that every time you visit us you see improvement in our service. I'm sure these comments will encourage my teams. I'm sorry...More

Hotel's Favourite
Reviewed 3 June 2018

Excellent stay here at Sofitel Hyland Shanghai and well worth the price tag. Convenient location right at the heart of Nanjing East Road with tons of eating and shopping options, 2-min walk to Exit 4 of the MRT station. Clean, spacious, well-equipped rooms, good wifi,...More

Thank dt0809
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded 5 June 2018

Dear satisfied guest, We very much appreciate your comments regarding your stay at the Sofitel Shanghai Hyland. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement...More

Reviewed 1 week ago

On arrival in Shanghai by rail,the taxi driver had difficulty locating the hotel. The check-in process was cumbersome requiring 'travel' to the Premier Lounge. Once in my room, there was a long delay before my luggage arrived and I had a business appointment to which...More

Review collected in partnership with Accorhotels.com
Thank cnjdean
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded 1 week ago

Dear cnjdean, Thank you for taking the time to share your experiences at Sofitel Hyland. I'm pleased to hear that you enjoyed your stay with us. I will definitely share with our Housekeeping team your positive feedback, i'm sure that this will encourage them. Your...More

Reviewed 1 week ago

Great Hotel, Great Staff, Handy to all main attractions in Shanghai, breakfast and dinner were excellent. Room was awesome, great view of the bund, great to view the light display, would recommend for both business and family travel.More

Thank Paul H
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded 1 week ago

Dear Paul H, Thank you for taking the time to share your experiences at Sofitel Hyland. It's always a pleasure to receive such heartwarming comments. I am pleased to hear that you enjoyed our great view on the Shanghai Skyline and that you enjoyed our...More

Reviewed 1 week ago

Our family stayed for 3 nights in this hotel. Location is very good since Nanjing Road is right outside the doorstep and the view is superb. The staff is very helpful and communicates well in English. Concierge is great. The bed is quite hard though...More

Thank M G
Response from SofitelSHHyland, General Manager at Sofitel Shanghai HylandResponded 1 week ago

Dear MG, Thank you for taking the time to share your experiences at Sofitel Hyland. It suits me well that our concierge team where able to wow you! I'm sorry to hear that the smell in your room was not pleasant, if you would have...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Concierge
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$113 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Romantic Hotel in Shanghai
#53 Spa Hotel in Shanghai
#55 Business Hotel in Shanghai
#88 Luxury Hotel in Shanghai
#467 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$113 - US$215 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Romantic Hotel in Shanghai
#53 Spa Hotel in Shanghai
#55 Business Hotel in Shanghai
#88 Luxury Hotel in Shanghai
#467 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Photos
Traveller (696)
Room & Suite (297)
Dining (91)
Pool & Beach (3)
Business Centre & Event Rooms (23)
Amenities (10)
Nearby
People’s Square
People’s Square brings with it all the excitement you
would expect from the town square of one of the
biggest cities in the world. The area around People’s
Square and People’s Park is always a abuzz with
activity. Oceans of local and foreign tourists flow
in and out of the area every day to see grand museums,
go shopping and eat at some of Shanghai’s most storied
food centers. Shanghai residents, meanwhile, live and
...More
Questions & Answers
Ask a question
susan19492014
28 July 2018|
AnswerShow all 3 answers
Response from Fahad A | Reviewed this property |
All hotels charged for SPA etc , but when i was there , there was 20% discount for Hotel Guest , (I am not sure this offer last now) You can find better Spa nearby (if not best) ,
0
Votes
Ginsy F
31 May 2018|
AnswerShow all 5 answers
Response from Wayne12367 | Reviewed this property |
I am not sure whether or not there is a hotel shuttle. We took the Maglev train to the city for 50 yuan which took 8 minutes and then a taxi to the hotel. A warning check with the taxi driver as to the cost and that the... More
1
Vote
Room Tips
"Ask for a suite"
748cindyd
2 million years ago
Read review
"Higher up the better the view"
tmbobSlough
2 million years ago
Read review
"Choose the higher floor for good view. The best view is facing the bund and the second best is Nanjing Road."
ari-wibawa-h
2 million years ago
Read review
"get the suites and never look back"
Godfred90
2 million years ago
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