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Novotel Shanghai Atlantis

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#49 of 4,969 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Shanghai Atlantis
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776 Reviews from our TripAdvisor Community

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Showing 387: English reviews
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Bernin, France
Reviewed 1 week ago via mobile

Thanks a lot for your hospitality and nice services. A very helpful French young team at the reception willing to help. A great rotating restaurant at the 50th floor. I will be shortly back Thanks a lot and congratulations André (3802)

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Helpful?
Thank André L
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear Mr. André, We very much appreciate your kind comments following your stay at the Novotel Shanghai Atlantis. We are happy to hear you like the warm hospitality from our Team as well as the Art 50 Revolving Restaurant on the top floor of the hotel. Thank you again and we look forward to welcoming you back if your travel...

alemania
Reviewed 2 weeks ago

The Hotel it is very confortable, really near from city centrum!, the only problem is that not everyone speak englisch! In the Spa they do not understand what you really want! In the Lobby bar one girl do not understand what we want to drink, and actually they should now what they have in the menu! In the Premier Lounge,the...

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Helpful?
Thank YaniaCoffignyFerna
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User YaniaCoffignyFerna, Warmest greeting from Novotel Shanghai Atlantis! We very much appreciate your invaluable feedback following your stay and we are glad you found the hotel to be comfortable and close to the city centre. We are also very sorry that our staff did not manage to understand your request on multiple occasions. Please be assured that I...

Reviewed 3 weeks ago via mobile

So nice Hotel , and nice place , so good breakfast , the service it's so good , clean , and the French staff so nice helpful and friendly and the hotel have a great night view to the river and Shanghai city it's amazing I will visit it again next trip to Shanghai Ammar from Iraq 😘

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Helpful?
Thank Ammar K
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear Ammar K, Thank you so much for taking the time to write us a review on TripAdvisor. It is great to hear you like the hotel, buffet breakfast, friendly services, hotel cleanliness as well as the night view of Lujiazui Financial District and Huangpu River. We look forward to welcoming you back to Shanghai whenever your travel brings you...

Perth, Australia
Reviewed 3 weeks ago

The service was one of the poorest I have ever experienced in Novotel. The language was an absolute struggle. Could not get a power converter, room was not made up. The service level has either dropped or some other issues

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 729vikrama
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User 729vikrama, We very much appreciate your time telling us your experience at the Novotel Shanghai Atlantis. It is regrettable to hear the service at the hotel fell short of your expectations. We have taken note on every detail and they will certainly be passed on to the Department Heads for immediate follow up. Meanwhile, we have already...

Sydney, Australia
Reviewed 5 weeks ago

The hotel was fairly quite during the time of my stay, as it might have been the off-peak season for I guess their main target clients - business travellers. The staff were extremely friendly with many trainees on site giving their best on the job. Firstly the location. Hotel is about 8 minutes stroll to the nearest metro station (Line...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank csg001
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User csg001, Warmest greeting from Novotel Shanghai Atlantis! We are glad to read of your detailed review and it is delightful to know you are pleased with the hotel location, guest room, bathroom facility, breakfast selection, Le Rendezvous Lobby Bar as well as the friendly services provided by our Front Desk and Housekeeping Attendants. Meanwhile, it’d be great...

Catania
Reviewed 14 February 2017 via mobile

Located not far from main Shanghai attractions . I stay there for business reason , but during week end I appreciate the good position . Rooms are clean and with enough space , breakfast is international with lot of typical dishes. Sight from the room is on main skyscrapers .Fitness room is one of the best ever seen in Novotel...

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Helpful?
Thank Giuseppe P
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Giuseppe P, Thank you so much for leaving us your feedback about your stay at the Novotel Shanghai Atlantis. All of us here are pleased to be of service to you and we are happy to hear you enjoyed your room with its view, buffet breakfast, indoor pool and the fitness centre. It is certainly great to...

Adelaide
Reviewed 1 February 2017

Review collected in partnership with Accorhotels.com
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Helpful?
Thank PeterStroud
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Reviewed 31 January 2017 via mobile

Incredible 360 views of the city from the room. Small bakery at the lobby for a late night snack. Not very good service at check in desk and revolving restaurant nothing special with average overcrowded seating arrangement.

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Helpful?
Thank Natalia S
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Natalia S, Many thanks for choosing to stay at the Novotel Shanghai Atlantis and it is glad to know you enjoyed the 360-degree panoramic Shanghai view from you room as well as Le Gourmet Deli Shop. As we would like to know more about your encounter with our Front Desk, it’d be good if you could send...

Hamburg, Germany
Reviewed 22 January 2017

It is a very good option for business travellers in Pudong; briefly: 1. value for money 2. good location 3. friendly staff 4. Good WiFi 5. Very good Breakfast options 6. Amenities and equipment need update/upgrade/renovation.

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Helpful?
Thank Orestis S
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User Orestis S, Warmest greeting from Novotel Shanghai Atlantis! Thank you for leaving us a review following your recent stay and all your points mentioned were deeply appreciated. We do hope to see you again soon when your travel brings you back this way! Best Regards, Alison Choy Guest Experience Manager Email: gem@novotelatlantis.com

Portland, Oregon
Reviewed 15 January 2017

This hotel is supposed to be a 4 star hotel but the building looked old and the interior looked old and not well maintained. The location is not so good either. There is a major construction going on next door and it is in a not so nice neighborhood. The staff were very well trained and spoke good English. But...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank martini485
Alison C, Guest Experience Manager at Novotel Shanghai Atlantis, responded to this review

Dear TripAdvisor User martini485, Thank you for sharing your experience following your recent stay at the Novotel Shanghai Atlantis. We are sorry to learn that the hotel building and its interior did not meet your expectations. We have actually refurbished the main entrance and guest lifts last year and recently upgraded the door lock system for all the guest rooms....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Atlantis Shanghai is a 4 star international hotel in the heart of Pudong Lujiazui, the financial centre of Shanghai. The first choice for a business trip, the Novotel is 7-minutes walk away from the metro, close to the Shanghai Exhibition Centre and offers conference facilities up to 150 people.Ideal for a break in this cosmopolitan city, the hotel is a short drive from the Bund waterfront and legendary shopping along Nanjing Road. Enjoy a choice of four restaurants and a bar, an indoor swimming pool, jacuzzi and fitness centre. Free WiFi throughout the hotel. Onsite parking is available. ... more   less 

Additional Information about Novotel Shanghai Atlantis

Address: No.728 Pudong Avenue, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai
Price Range: RM368 - RM713 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Shanghai Atlantis 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
Novotel Atlantis Shanghai Hotel Shanghai
Accor Atlantis Shanghai
Novotel Shanghai
Shanghai Novotel
Hotel Style:
#32 Best Value Hotel in Shanghai
#39 Family Hotel in Shanghai
#49 Luxury Hotel in Shanghai
#58 Romantic Hotel in Shanghai
#94 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Shanghai Atlantis staff and other travellers.
5 questions
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Questions? Get answers from Novotel Shanghai Atlantis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Business Packet”
 of 5 bubbles YaniaCoffignyFerna, 6 Mar 2017 | Read review
“I prefer and I got a room in high floors; these rooms have a good view.”
 of 5 bubbles 688orestiss, 22 Jan 2017 | Read review
“nice view and calm”
 of 5 bubbles 502tahirh, 4 Jan 2017 | Read review
“higher floor”
 of 5 bubbles sunpuri, 1 Jan 2017 | Read review
“Premier rooms start from 47 to 49 floor, they have fast WiFI and mesmerizing view. Corner ones are better”
 of 5 bubbles kamilak317, 4 Dec 2016 | Read review
5 of 5