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Renaissance Shanghai Yangtze Hotel

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#52 of 4,566 Hotels in Shanghai
Certificate of Excellence
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576 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Bedale, United Kingdom
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 days ago NEW via mobile

A great hotel, very helpful staff. Clean good sized rooms. The food was a high standard. I used room service twice and both meals were excellent. Although breakfast far to expensive. It is a typical business hotel but very well run and organized. It is about half an hour away from main attractions such as old town and the Bund.... More 

Helpful?
Thank orchardhouse55
1 review
Reviewed 5 days ago NEW via mobile

After suffering Jetlag and being terrible hungry I went to the hotel concierge who informed me that all restaurants are closed. Luckily John the barkeeper occasionally standing there realised that I am very hungry and offered the bar menue. So I ended in the bar with a fantastic Bavarian beer and a great beef burger. The best was that John... More 

Helpful?
Thank Steffen M
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Steffen M, Thank you for taking the time to review your experience in our hotel’s CC Bar during your stay. We are very pleased to see that you had a wonderful experience in our CC Bar. The bar offers as live entertainment our Orange group, four very talented ladies singing to our guests’ delights. We are delighted to know... More 

HK
Level Contributor
73 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 2 weeks ago

I called-in ahead to request an infant bed, simply put, the 3 staff I talked to were rude and unprofessional. Anyway, the stay made it better (more specifically, it was their breakfast) excellent environment, varieties of all sorts (in good quality) and excellent restaurant staff; they are helpful to us with our additional request due to the baby. like the... More 

Helpful?
Thank echo-i
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear echo-i, Thank you very much for posting a review regarding your recent stay in Renaissance Shanghai Yangtze Hotel. We are sorry to hear about the telephone experience, the hotel has reminded all associates concerned the importance of anticipating guests’ needs and offering attentive service at all times. Please accept our sincere apologies for the inconveniences caused. We are delighted... More 

Shanghai, China
1 review
Reviewed 2 weeks ago

I am very impressed by the level of customer service at the hotel. The staff actively made my hotel stay easier and happier. Other aspects of the hotel was also very good. The only thing I would like to see improvement on is, as a vegetarian, I would prefer more vegetarian choices in the club lounge. This is one hotel... More 

Helpful?
Thank oneisall21
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear oneisall21, Thank you very much for your comments regarding your stay in Renaissance Shanghai Yangtze Hotel. We are delighted to know that you had a memorable experience in our hotel and our associates contributed to a comfortable and happy stay. We have passed on to our Executive Chef your comments about increasing vegetarian dishes in the Club Lounge and... More 

Shanghai, China
1 review
Reviewed 3 weeks ago

I have stayed this hotel many times. Good location, excellent service and clean room. The staff in the executive lounge is very professinal. Sandy, Angela... are very kind and offering very nice service. The food in the lounge is changing different flavor everyday. If you stay several days there, it is the best choice. The subway line 10 is nearby,... More 

Helpful?
Thank trhliu
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear Trhliu, We are very glad to see that you enjoyed your stay with us and the facilities and service experience were that you expected. We appreciated your time in sharing with us your experience. We look forward to welcoming you back soon. Very best regards, Javier Albar General Manager More 

Ojai, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

This hotel is celebrating its 25th anniversary this year, and the building looks like it hasn't been touched since the construction was completed 25 years ago. Rooms are old, out of date and in need of some serious attention. Also, the English level of the staff was not proficient enough for an American hotel. Service was average, food average, and... More 

Helpful?
Thank Cali T
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for taking the time to comment about your recent stay in our hotel. We are glad to see that you enjoyed our hotel rooms’ cleanliness and location of our hotel. In regards to the hotel facilities, we hope that you liked our renovated art-style lobby, lobby lounge, new and spacious ballrooms and banquet rooms, all equipped... More 

Utah
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 3 weeks ago

We spent three nights here as part of a tour group. We found the hotel to be a very nice place to base our tour of Shanghai out of. There were lots of breakfast choices and we enjoyed our meals there. We ended up needing to pull some money from the ATM and found the one in the lobby did... More 

Helpful?
Thank lbkm
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for posting a review regarding your recent stay in Renaissance Shanghai Yangtze Hotel. We were very pleased to receive your comments on the service we provided the enjoyable meals and the extensive breakfast offerings available every morning for our guests to enjoy. Our hotel is located in the center of Hongqiao with L'AVENUE, The Place and... More 

1 review
Reviewed 4 weeks ago

I am a frequent vistor of Renaissance Shanghai Yangzte Hotel, however, I would not recommed any business traveler to stay in this hotel from now. The experience in the last few months that I stayed in this hotel has strongly suggested that I should not come back to this hotel. Service level at front desk is very bad, when there... More 

Helpful?
Thank Kin Shing L
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, Thank you for taking the time to review your recent stay in our hotel. We are sorry to hear that our service especially at the front desk failed your expectation, the hotel as communicated to the associates concerned the importance of having Mobile Check-in options ready on guest arrival and steps have been taken to ensure this incident... More 

Taipei, Taiwan
1 review
Reviewed 4 weeks ago

Very nice and comfortable hotel, the staffs are also friendly, expecially the Manager Qiu working in Club Floor. We all had a fun and wonderful night under her great help then. The breakfast also comes with wide variety.

Helpful?
Thank wenhan1122
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, We are very pleased to know that you enjoyed your stay in our hotel especially the service provided in our Club Lounge. Our Club Lounge located on the 33rd floor is always a favorite among guests. I have passed on your comment to them for their encouragement Angela and the team are delighted with your comments. Whether you... More 

1 review
Reviewed 4 weeks ago via mobile

I have visited Shanghai for 25 years and stayed in a number of hotels. By far this hotel has a warm friendly atmosphere. Petra in the bar downstairs is amazing, lulu in sales office is very helpful, and Sandy in the club lounge is so helpful!

Helpful?
Thank Scott J
RenaissanceYangtze, General Manager at Renaissance Shanghai Yangtze Hotel, responded to this review

Dear guest, We are delighted to receive your comments and we thank you so much for your appreciation. At Renaissance Shanghai Yangtze Hotel, we offer you a home away from home experience. We have informed Petra, Lulu and Sandy about your comments and they thank you for the acknowledgement and motivation to keep improving our service. We look forward to... More 

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Hongqiao, Shanghai upscale business district, Renaissance Yangtze Shanghai Hotel,a Marriott Luxury and Lifestyle hotel,is your home away from home. Merely a walk away from top exhibition centers and close to major national and international corporations, it is strictly business blend with pleasure in the most convenient of ways. For meetings and conferences, the hotel offers 22 stylish function rooms, all equipped with the latest meeting solutions technology including a Grand Ballroom. Be it for business or pleasure, the hotel offers an impressive array of first-class facilities and inventive catering solutions. With 5 award-winning restaurants and 2 lounges, indulge yourself with gastronomic temptations ranging from classical Chinese cuisine to modern Western fusion. The Renaissance Yangtze Shanghai Hotel delightfully indulge every business and leisure guest in unparalleled stay experience by combining Savvy Service with a home away from home feel. ... more   less 

Additional Information about Renaissance Shanghai Yangtze Hotel

Address: No.2099 Yan'an West Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: RM451 - RM961 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Renaissance Shanghai Yangtze Hotel 5*
Number of rooms: 542
Reservation Options:
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Hotel Style:
#30 Romantic Hotel in Shanghai
#48 Business Hotel in Shanghai
#52 Luxury Hotel in Shanghai
#84 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Yangtze Hotel staff and other travellers.
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Questions? Get answers from Renaissance Shanghai Yangtze Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the Lounge services is recommended”
 of 5 bubbles WaterMelon777, 29 Oct 2016 | Read review
“Opt for Road facing rooms to see nice view during the night !!”
 of 5 bubbles TechyHead, 3 Oct 2016 | Read review
“Get a room with a view of Shanghai Central Park. Its better than the other side, which looks right into the side of the Sheraton next door.”
 of 5 bubbles drewhaeffele, 27 Sep 2016 | Read review
“Pay extra for top floor access.”
 of 5 bubbles 216AndyA, 26 Sep 2016 | Read review
“Choose the high floors - warning: there is a FEE if you request this.”
 of 5 bubbles mamibeverly, 24 Sep 2016 | Read review
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