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Hilton Shanghai

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#50 of 4,941 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Shanghai
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2,297 Reviews from our TripAdvisor Community

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Showing 1,285: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEW

I have just returned from a visit to Shanghai, I have been staying in this hotel for many years and the experience I have here just gets better every time! This time my colleague and I had 10 other colleagues staying with us.To say that they were all overwhelmed by the whole experience is an understatement! The executive floor team...

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Thank LS1956
London, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 21 January 2017

It can be a real let-down when hotels carrying a household name underwhelm. This Hilton keeps the Hilton flag flying. Excellent, well-trained service all round. Very prompt check-in, with perks for Hilton Honours members. The room was great with a nice view (Pudong in the distance, view over the French quarter) which was well worth the price given the weather...

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1Thank carpe d
About Hotel's Favourite Review
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear carpe d, I appreciate your review of your recent experience at Hilton Shanghai. We are delighted to hear that you have enjoyed your stay with us. Thank you for your wonderful note on the services, the product and comments regarding our team member Alfred Liu. We hope that Hilton Shanghai would be your first choice of hotel when you...

Reviewed 2 days ago NEWvia mobile

A great hotel! Excellent location with easy connection to Shanghai downtown. Close to Xintiandi. The staff is absolutely great, friendly and supportive. Breakfast is great. Good internet signal. Absolutely nothing negative to report!

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Thank halves01
Reviewed 3 days ago NEW

The staff hotel amenities were all better than expected. The price for this property is well within expectations. Our stay we encountered some issues that the concierge and manager were there ongoing to help us, pertaining to our visa. Exceptional hotel on all levels. Very satisfied

Review collected in partnership with Hilton Hotels & Resorts
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Thank despenak2017
Hong Kong, China
Reviewed 3 days ago NEW

As one of the oldest global brand hotels in Shanghai, this Hilton has done a remarkable job in keeping up with the fast development of the city and growing customer demands in areas of facilities and services. I was very pleased with my stay after a seven year gap.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Mei Z
Danville, Kentucky
Reviewed 3 days ago NEW

I felt like a respected individual upon arrival and throughout my stay, awesome job by all. I was with a group of 8 individuals that stayed this trip and we were all extremely satisfied with the entire experience and interaction with the hotel staff. Thanks for the continued excellence.

Review collected in partnership with Hilton Hotels & Resorts
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Thank BigMac0229
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear BigMac0229, Heartfelt thanks for sharing your wonderful experience at Hilton Shanghai.We are delighted to learn that you have enjoyed your time at our hotel. Your comments towards our excellent service are highly appreciated.We look forward to seeing you again soon for another memorable experience. Regards, Gerd Knaust General Manager at Hilton Shanghai

North America
Reviewed 5 days ago NEW

By choice when travelling to Shanghai, I've spent almost a month and a half of my life at this hotel over the years for work. This speaks for itself. The staff are extremely accommodating, gracious and the rooms are of good value. In the spring and fall, sometimes the HVAC / AC controls don't work as well as you might...

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Thank WorldBizTraveller
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear WorldBizTraveller, Thank you for your continuous support and sharing your candid feedback with us. We greatly appreciate this feedback and thank you for your loyalty to the Hilton brand. We are absolutely delighted to learn you had such a pleasant experience with us. We are pleased to know we met your expectations in every aspect of your visit; such...

Reviewed 1 week ago via mobile

Nice hotel in good location but rooms could use a refurbishment. Staff is serviceminded vut quite formal. Penthouse bar nice but unfortunately a bit smoky. Gym is good with plenty of running and crosstrainer machines.

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Thank Kjell L
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear Kjell L, Thank you for your review of your recent stay with us. I genuinely appreciate that you choose us when traveling to Shanghai. As for the smoky bar, please kindly be noted that as per Implementation Rules of Regulation on Public Places Sanitation Administration, smoking will be prohibited in all indoor areas of this hotel from 01 March...

Ko Samui, Thailand
Reviewed 1 week ago via mobile

This is my 2nd visit to the Hilton Shanghai hotel and I feel good to be back here again. During the check-in, the hotel's receptionist also recognized me as their returning guest, this is impressive! For this visit, my assigned room is located on the higher level and at the corner with bigger space. I also love the view from...

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Thank AorPhatthawut
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear AorPhatthawut, Heartfelt thanks for sharing your wonderful experience at Hilton Shanghai. We are delighted to learn that you have enjoyed your time at our hotel. We greatly appreciate this feedback and thank you for your loyalty to the Hilton brand and left us with such great photos. We hope you can recommend us to your friends and family. Regards,...

Detroit, United States
Reviewed 1 week ago

Love staying @ this hotel. The staff is very accommodating and I view this hotel as my home away from home when I am in Shanghai. My only regret is that the gift shop has been closed. But the venue is very nice, and I always look forward to staying at this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank rogervM6327QH
Gerd K, General Manager at Hilton Shanghai, responded to this review

Dear rogervM6327QH, Following your recent stay here at Hilton Shanghai, I would like to thank you for having taken the time to post your comments. I genuinely appreciate that you choose us when traveling to Shanghai.We hope to see you soon for another Hilton Shanghai experience. Regards, Gerd Knaust General Manager at Hilton Shanghai

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: RM551 - RM1,075 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Number of rooms: 714
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hilton EMEA, Ctrip TA, Cheap Tickets and Agoda so you can book your Hilton Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International
Hotel Style:
#33 Spa Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#44 Family Hotel in Shanghai
#46 Business Hotel in Shanghai
#50 Luxury Hotel in Shanghai
#106 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai staff and other travellers.
13 questions
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Questions? Get answers from Hilton Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The executive rooms are large and comfortable, the lounge is great.”
 of 5 bubbles LS1956, 27 Feb 2017 | Read review
“probably the upper level above the room i stayed in would be better..”
 of 5 bubbles 991eddieb, 13 Feb 2017 | Read review
“On-line check-in - go for upper floors on the side away from the lifts - the city views are excellent”
  • Evening view of Yan'an Elevated Road from 30th floor Hilton Shanghai
  • Looking along Yan'an Elevated Road towards downtown and Pudong from 30th floor Shanghai Hilton
  • Jing'an Temple (telephoto view) from 30th floor Hilton Shanghai
  • Early evening along Yan'an Elevated Road from 30th floor Hilton Shanghai
 of 5 bubbles BJBruce, 12 Feb 2017 | Read review
“Hotel is OK, but I would comparative shop for a better deal.”
 of 5 bubbles AndyD593, 9 Feb 2017 | Read review
“Corner room on club floor is the way to go!”
 of 5 bubbles luvtravel4adventure, 31 Jan 2017 | Read review
5 of 5