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Hilton Shanghai

Expedia.comUS$125*
View Deal
#57 of 5,035 Hotels in Shanghai
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$142*
US$125*
US$142*
US$125*
US$142*
US$125*
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Hilton Shanghai
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2,385 Reviews from our TripAdvisor Community

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Showing 1,359: English reviews
Vancouver, Canada
Reviewed 30 December 2011

For a Hilton hotel, I was a bit disappointed. I know they are in the middle of renovations (in the lobby) but not sure if they are renovating the rooms as well. First of all, location is very good...less than a 5 minute walk from Jing-an metro station and can walk to Nanjing Road in 30-40 minutes with plenty of...

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Helpful?
Thank 123travels
HiltonShanghai, Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to complete our Tripadvisor Online Survey by submitting your impression of our property. On behalf of hotel management, I should thank you for your compliment on service and regret for the room accommodation as well as inconvenience caused by maintenance. Even, I do thank you for the compliment...

Chicago, Illinois
Reviewed 28 December 2011

This hotel is not my top pick in Shanghai. The only upside for this hotel is the convenient location - proximity to shopping centers, bars, and clubs. However, the most likely upgrade you may expect, as a diamond member, is a no-frill room on the executive floor. After I posted this review on FT, several diamond members did mention he/she...

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Helpful?
Thank Wende L
Sophie F, Front Office Manager at Hilton Shanghai, responded to this review

Dear Wende L, Thank you for taking your valuable time to write a review on Tripadvisor. It is a very important tool for us to since our guests’ feedback helps us to identify areas where we can improve ourselves. As I can see from your comments we did not succeed in meeting your expectation during your stay in July, please...

Toronto, Ontario
Reviewed 15 December 2011

We knew that the hotel was undergoing some renovations and therefore were not surprised that the cafe was closed (although other restaurants were open.) The room was clean and well-fitted. All of the staff were very friendly and helpful. The location is very convenient - just a couple of blocks from the Metro station that is only two stops from...

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Helpful?
Thank JimAndDenise51
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to write a review on Tripadvisor by submitting your impression of our property. I would like to take this opportunity to thank you for your great comments, especially our staff, rooms and locationon. It will be definitely shared in our team and it will encourage us to continue...

Brisbane, Australia
Reviewed 13 December 2011

The service was excellent during my two nights in Shanghai. And the room service excellent (Got the Hilton Burger). The room very nice, and looked like any other of the best Hiltons I've stayed at. The location is good for business, and close to a shopping mall and Buddhist temple. The taxi ride to the Bond (at the river) is...

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Helpful?
Thank KasperJ
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property. It's alway so nice to hear from great comments like yours. Your great comments on room service and hotel location will definitely encourage us to continue focusing on guest satisfaction at any time in the future....

Bengaluru, India
Reviewed 13 December 2011

I had opportunity to stay twice in this hotel this year. Very good service from the staff. Breakfast buffet has too many options to choose from, and you would be in dilemma which to pick. Very good location either for public transportation or public taxi. Shopping centers and Buddhist temples near by. Would love to go back to this hotel...

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Helpful?
Thank vijayvm
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property. I do appreciate for your great comments regarding our breakfast and location. Many times, it's only through the constructive comments from well-travelled guests, such as yourself, that can help us to maintain the highest possible standard...

Atlanta, GA
Reviewed 10 December 2011

Had a very good experience staying here early December for 4 nights. Location was excellent, and just a short taxi ride to the Bund area and other places of interest. Room on the 34th floor was spacious, it had a good desk, comfortable bed, even built-in electrical adaptors for US appliances. The executive lounge was also excellent, with very attentive...

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Helpful?
Thank ats262m
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property. I do appreciate for your all comments on our executive lounge and property location. It will be definitely shared in our related department and will encourage us to continue focusing guest satisfaction at any time in...

Stuttgart
Reviewed 5 December 2011

Excellent warm welcome in large Lobby and hustling international crowd. Executive Lounge On 38th floor; also for Check-in HoNMembers. Fast track Check-in and moving to rather tiny rooms. Too Bad WLAN is chargeable, unless your in the Lounge area. At this Rates it should be in inclusive. Taste breakfast offerings. Very poor happy hour offerings. Benchmark for me would be...

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Helpful?
1Thank StuttgartWilli
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for the review you post on the Tripadvisor by submitting your impression of our hotel. Please know that The Hilton Shanghai strives to exceed our guests' expectations and continues to seek opportunities to improve, so we truly appreciate any feedback you have to offer and consider it significant in our development. Please know...

Newark-on-Trent, United Kingdom
Reviewed 4 December 2011

Stayed in hotel for two nights end of November and early December. The first night was in standard room. Cannot complain, good standard, housekeeping very good. On the second visit, I was upgraded to 37th floor (Executive Floor) which enabled me to go into the Exec Lounge and bar. This is really excellent and the views across Shanghai are second...

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Helpful?
Thank CharlieCobra60
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear valued guest, Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property. It's alway so nice to hear from great comments like yours. Your great comments on Executive lounge including rooms, as well as highly recommended will definitely encourage us to continue focusing on guest satisfaction at any...

Amsterdam
Reviewed 2 December 2011

As part of a business trip, I stayed 3 nights in Hilton Shanghai in the end of November. The airport to hotel transport was also booked with the hotel. The hotel car picked me up quickly and properly at the Pudong airport terminal. However in the hotel lobby there was no support or guidance to check-in. May be because it...

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Helpful?
Thank Dr_Rohan
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property. On behalf of hotel management, I would like to thank you for your compliment on our great location and helpful lobby team members, but regret for the poor arrival experience which you received upon check in....

Thousand Oaks, CA
Reviewed 1 December 2011

My wife and I recently stayed at this location for four nights. We stayed in an executive king room which contained ample room and had great views. The service was solid and the location is near a subway connection and walking distance to the French Concession. Taxis are inexpensive so getting around town is not a problem. The gym and...

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Helpful?
1Thank QuixoteDulcinea
HiltonShanghai, Guest Relations Manager at Hilton Shanghai, responded to this review

Dear Valuable Guest, Thank you very much for taking your valuable time to write review on Tripadvisor by submitting your impression of our property. I do appreciate for your valuble comments on our property location and service. It will be definitely shared in our related department and will encourage us to continue focusing guest satisfaction at any time in the...

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11/06/2017 12/06/2017
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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The recently refurbished Hilton Shanghai hotel towers impressively above the city's former French Concession and is located in the heart of Shanghai's business and entertainment districts. Within walking distance of Shanghai's exclusive shopping streets, Nanjing Xi Lu and Huaihai Lu, this prestigious Shanghai hotel is close to Shanghai attractions such as Jing'an Temple and Jing'an Park. Pudong International Airport is a 50-minute drive away and Hongqiao Airport is only 20 minutes from the hotel. Hold your next conference in one of the 18 meeting rooms or choose the elegant Grand Ballroom at this Shanghai hotel. All contemporary Hilton Shanghai hotel Guest Rooms offer a spacious work area, wireless Internet access and large windows offering views of the city. Choose and Executive Room for access to the 38th floor Executive Lounge. After a busy day, relax in the spa, enjoy a game of squash or work out in fitness center at the Hilton Shanghai hotel. Choose from one of the hotel's 8 restaurants and bars and Dine on fresh seafood at People on Water, the Ningbonese Chinese cuisine restaurant and enjoy views of the impressive Shanghai skyline from the level 39 Penthouse Bar. ... more   less 

Additional Information about Hilton Shanghai

Address: No.250 Hua Shan Road,Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: RM517 - RM1,012 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Shanghai 4.5*
Number of rooms: 714
Reservation Options:
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Also Known As:
Hilton Shanghai Hotel Shanghai
Hilton International Shanghai
Shanghai Hilton International
Hotel Style:
#35 Spa Hotel in Shanghai
#37 Romantic Hotel in Shanghai
#44 Family Hotel in Shanghai
#46 Business Hotel in Shanghai
#57 Luxury Hotel in Shanghai
#100 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Shanghai staff and other travellers.
16 questions
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Questions? Get answers from Hilton Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors”
travelerINaustin, 19 May 2017 | Read review
“Choose a room with a corner location they are very nicely set up!”
davidsV298RZ, 19 May 2017 | Read review
“All rooms are great but the Panarama View rooms on a high floor are very nice.”
  • View from typical high floor Panarama View room
  • View from typical high floor Panarama View room
  • View from typical high floor Panarama View room
prestonyoungs, 15 May 2017 | Read review
“if you can go executive do... well worth the extra”
E3119LDandyc, 1 May 2017 | Read review
“If you want a great panorama view ask for a high level!!”
Travel-break-Travel, 23 Apr 2017 | Read review
5 of 5
Expedia.com
US$125* /night
View Deal
HiltonUS$125
Booking.comUS$125
HotelQuicklyUS$142
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*Disclaimer
Prices are for 1 room, 2 adults
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