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The Westin Bund Center Shanghai

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#28 of 4,670 Hotels in Shanghai
Certificate of Excellence
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The Westin Bund Center Shanghai
The Westin Bund Center Shanghai
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1,906 Reviews from our TripAdvisor Community

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Showing 1,300: English reviews
Riedstadt, Germany
Reviewed 2 days ago NEW

The Westin Bund Center Shanghai is an excellent place to stay during a Shanghai visit. It's located close to the Bund and offers all necessary facilities travellers need. Rooms are in an excellent condition and the bars and restaurants satisfy all demands.

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Thank Dieter S
Shanghai, China
Reviewed 6 days ago NEWvia mobile

I arrived 1230 after midnight and was expecting a swift check in and get a good rest. Didn't happen. When I arrived there was no one there to greet me and help me with the luggage then the nightmare of check in started the front desk person at that time on the name tag is said Rex Zhu was doing...

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1Thank Mashgiach
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Mashgiach, Thank you for sharing your feedback with us. First of all, our agents who handled your stay and I would like to sincerely apologize to the shortfalls you experienced on your recent stay and appreciate your feedback. Your unsatisfactory experience has been brought up to the attention of our director of room and myself. We would like to...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

We stayed at the Westin during our visit to Shanghai. Overall, the buffet breakfast was good with a good selection of local and western fares. The rooms are a bit dated and may need some refurbishment but are kept clean. The rooms that were assigned to us did not have any view as it was facing another wing of the...

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Thank yonght
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear yonght, Thank you for choosing The Westin Bund Center Shanghai and for your kind review. Your feedback is extremely valuable to us as we strive to improve with each and every stay. yonght, we appreciate your comment about aspects of the room design. In taking great care of our hotel, our key priority is to be able to offer...

Chicago, Illinois
Reviewed 1 week ago via mobile

I have stayed at this hotel many times. The location is great, 5 mins walk to the Bund and Subway station. The breakfast buffet is fantastic with lots of choices to power your day. It's starting to get near state of needing renovation as rooms have started showing their age. But still a great hotel!!!

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Thank MAG_Chicago_312
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear MAG_Chicago_312, Thank you for your return patronage and for taking the time to share your kind feedback. We are glad to read that overall you had a pleasant stay with us and that you appreciate our great location and our fantastic breakfast buffet. We also appreciate your comment about aspects of the room design and facility. Nevertheless, in taking...

New York City, New York
Reviewed 1 week ago

The hotel room was fine. Nothing amazing but very fairly priced. The lobby and other areas were really nice. What's absolutely great about this hotel is the location. Centrally located to every place we wanted to visit. About a 5-10 minute walk to the bund. They had an inclusive breakfast which was great for the price and the staff is...

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Thank Shelly B
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Shelly B, Thank you for choosing The Westin Bund Center Shanghai and for your kind feedback. We are glad to read that overall you had a pleasant stay with us and would definitely recommend us to others. We look forward to another opportunity to welcome you again. Until then we wish you safe travels. Stay well. Yours sincerely, Greg...

Dunedin, Florida
Reviewed 2 weeks ago

The hotel was amazing with views of the bund. Food was some of the best in China especially their seafood buffet. The lobby was beautiful with a grand pond to sit on top of and relax. Every attention to detail was thought of and attended to.

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Thank Leslie H
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Leslie H, Thank you for choosing The Westin Bund Center Shanghai and for your fabulous feedback and full score. We are delighted to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back Leslie H. Do feel free to let us know how we can make your return stay more memorable....

Reviewed 2 weeks ago via mobile

The hotel have a good location... near for walking to tourist attractions, but the room not as expected..to small for the 5star hotel and the bath room to big and dont have bathtub...actually i order deluxe room. The breakfast is good... the taste is nice. Services is very fast and their very nice.

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Helpful?
Thank Leo F
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Leo F, Thank you for choosing The Westin Bund Center Shanghai and for taking the time to share your feedback with us. The team and I are disappointed to hear that even though you are very happy with our location, breakfast offering, and good service, we were not able to meet your room expectations. Please accept our apologies. We...

Sydney
Reviewed 2 weeks ago via mobile

This was my second stay here - after a 5 year break. Still a fantastic place. The Sunday brunch is as unmissable as I remembered it. Rooms are lovely and the food, while being a little on the expensive side, is really good and fresh. The location is a great jumping off point for the Bund, Old City, Nanjing Rd...

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Thank David F
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear David F, Thank you very much for choosing The Westin Bund Center Shanghai again. We are honored to remain your Shanghai go-to and delighted to read that you had a fantastic stay with us. We are so pleased that our continuous effort to improve have been recognized in such a positive way. We look forward to your return visit...

Reviewed 2 weeks ago

I suppose coming from Thailand, most countries would seem more expensive. Almost all the hotels in the Bund are expensive. I chose The Westin because has an 18 meter swimming pool that I could easily swim laps in. And as a hotel it was really nice. The bed was great, the view was good, the room was small and the...

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Thank Martha S
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear Martha S, Thank you very much for choosing The Westin Bund Center Shanghai and for taking the time to share your kind feedback with us. We are happy to hear that you had a nice stay with us. We hope that you will again visit Shanghai as we look forward to another opportunity to welcome you. If we can...

Brussels, Belgium
Reviewed 2 weeks ago via mobile

I stayed over a week at the Westin Bund for business and although this is certainly a good hotel and a good choice, I had perhaps expected more. I should probably have given 4 stars for this hotel but that would not do justice to my other 4 stars, hence only three stars. Positives - good location, just a short...

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1Thank FergieBrussels
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review

Dear FergieBrussels, Thank you for choosing The Westin Bund Center Shanghai and for taking the time to share your feedback. We are glad to hear that overall you had a good experience staying with us. FergieBrussels, We hope to have the pleasure of welcoming you back. Please feel free to let us know how we can make your return stay...

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Staying in The Bund

Neighbourhood Profile
The Bund
While there are certainly many other “bunds” in the world, “the Bund” refers to Shanghai’s famous waterfront. The area’s Gothic, Art Deco and Beaux Arts monoliths were built when it was part of the Shanghai International Settlement run by the British and Americans. The atmosphere of colonial-era luxury has endured over time and is now found in the five-star hotels, luxury brand boutiques and expensive restaurants that can be found within the historic buildings. A cultural center has built up away from the water and some of Shanghai’s best art galleries and museums are housed close to the Bund. Nighttime views of Pudong and the rest of the city also make for a great backdrop at the many rooftop clubs.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more   less 

Additional Information about The Westin Bund Center Shanghai

Address: No.88 Henan Middle Road, Bund Center, Huangpu District, Shanghai 200002, China
Region: China > Shanghai Region > Shanghai > The Bund
Price Range: RM657 - RM1,144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bund Center Shanghai 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
The Westin Bund Center Shanghai Hotel Shanghai
Westin Hotel Shanghai
Westin Shanghai
Westin Hotel Bund Center
Shanghai Westin
Hotel Style:
#10 Family Hotel in Shanghai
#16 Romantic Hotel in Shanghai
#21 Spa Hotel in Shanghai
#23 Business Hotel in Shanghai
#28 Luxury Hotel in Shanghai
#142 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Bund Center Shanghai staff and other travellers.
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Questions? Get answers from The Westin Bund Center Shanghai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the Bund and higher up in the hotel”
 of 5 bubbles leslieh243, 4 Jan 2017 | Read review
“Try to be at the tall tower, not the two short ones”
 of 5 bubbles augustjasmine, 29 Dec 2016 | Read review
“Lounge access rooms are worth the extra.”
 of 5 bubbles KentHonestTraveller, 19 Nov 2016 | Read review
“Some of my fellow travelers said their rooms faced the gorgeous skyline but mine didn't. Don't miss the great gym and pool on 3rd floor!”
 of 5 bubbles EasternTraveler1921, 10 Nov 2016 | Read review
“ask for a corner one overlooking the Shanghai skyline or Bund”
 of 5 bubbles MilanoExPat, 7 Nov 2016 | Read review
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