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Four Seasons Hotel Shanghai

About
Location
Cleanliness
Service
Value
Certificate of Excellence
The 37-storey high rise 422-rooms Four Seasons Hotel Shanghai is ideally located in the heart of downtown Puxi. Of walking distance from the famous shopping, entertainment and business district of Shanghai, namely Nanjing Road and Huaihai Road. The world’s biggest Starbucks Reserve Roastery and modern shopping mall are just cross the road. Hotel features various trend-setting Food and Beverage facilities, showcasing a variety of international culinary adventure. Qin The Spa offers personalized oriental yet modern treatments for guests, suiting their individual needs. The indoor swimming pool and fitness center are the facilities provided for entertainment purposes. Regardless for business or leisure, Four Seasons Hotel Shanghai is able to provide luxurious and attentive to details personalized service, allowing all guests to have an unforgettable experience here in Shanghai.
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Property amenities
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Wheelchair Access
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Paid Internet
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Classic
Centrally Located
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Early Bird 15% Off
Hotel packages
Location
Full view
Neighbourhood
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
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Reviews & more
1,385Reviews
1,262Photos
9Q+A
100Room tips
Traveller rating
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My wife and I just had the pleasure of staying here for a week of business and pleasure. This truly was a wonderful hotel. The staff knew our names and our needs and were helpful, friendly, just lovely people! I do not know how I will ever be able to stay anyplace else. We love t
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Review collected in partnership with 单个酒店
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded yesterday
Dear 342zevs, I truly appreciate your kind words about our Hotel and the people here. I am delighted to learn that you enjoyed your stay with us and your kind compliments on staff and service are much appreciated. I have taken the liberty of sharing this kind review with all our team members. Once again, thank you very much for your generous comments and recommendations. We would be honored to welcome you back on your next visit to Shanghai. Best regards, Adrian Messerli General Manager
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The lady who checked me in was phenomenal. She met me at the car, had already checked me in and took me straight to my room. I have never experienced such personalized and ready service before. She answered my many questions, and left me with the most wonderful check-in experi
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Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 3 days ago
Dear vacationsy, I am thrilled to hear how much you enjoyed your stay with us at the Hotel and am very grateful to you for sharing this post on TripAdvisor. It was a great pleasure to read your kind remarks about how our colleagues made your an exceptional experience here. Our people put a lot of thought into how they care for our guests and it will be so encouraging and motivating for them to know that their efforts are highly appreciated. Again, thank you, and I hope we have the pleasure of welcoming you back in the future! Yours sincerely, Adrian Messerli General Manager
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The Four Seasons never fails to impress and this property is no exception. Luxurious in every respect, we had a king room with a very spacious bathroom that was comfortable in every way. The staff was courteous and helpful, especially the doorman who made taxi arrangements for
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Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 5 days ago
Dear Nancy G, Thank you very much for staying with us during your trip to Shanghai. We really appreciate your kind remarks and for taking the time to review us on the Trip Advisor. It was a great pleasure to read your comments about our brilliant food, friendly staff, spacious room and glad to know that your enjoyed your stay very much. We look forward to welcoming you back to our hotel in the near future. Yours sincerely, Adrian Messerli General Manager
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Great hotel to stay in for the price. Bed was very comfortable, check in/out was quick. Very helpful in getting taxi. Excellent drainage and very clean. The breakfast was lacking in variety but was adequate.
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Review collected in partnership with Four Seasons
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 1 week ago
Dear jefflui, Thank you for taking the time to share the experience of your stay on TripAdvisor. It is great to know how much you enjoyed our comfortable bed and helpful service. Thank you for sharing your feedback about breakfast variety, my team will look into it for our future improvement. I look forward to greeting you in our Hotel again in the future. Best regards, Adrian Messerli General Manager
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This hotel offers everything you would expect from a Four Seasons, but of particular note, the bed linens are SO comfortable, the amenities are full-size and great quality (L'Occitane), and -- for the dedicated fitness person -- the pool is close to full-size (maybe 22m?) and off
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Review collected in partnership with Four Seasons
Response from FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai
Responded 1 week ago
Dear O7789DVsusana, We are very grateful for such a wonderful feedback, thank you so much for having taken the time to share them with the online travel community. I am delighted to learn that you approved of our room, pool, location and the services delivered by our colleagues. I am very happy that our team were able to assist you to make sure you had an unforgettable stay with us and Happy Birthday! Again, thank you, and I hope we have the pleasure of welcoming you back in the future! Best regards, Adrian Messerli General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementFour Seasons Hotel Shanghai
Premium Room twin bed
Photo provided by managementFour Seasons Hotel Shanghai
Premium Suite Bedroom
Photo provided by managementFour Seasons Hotel Shanghai
Premium Suite Dining Room
Photo provided by managementFour Seasons Hotel Shanghai
Premium Suite Living Room
Photo provided by managementFour Seasons Hotel Shanghai
Premium Room
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Hello! I checked out of the 4 Seasons Shanghai yesterday morning and have realized I have left a number of items in the one closet in the room. Does anyone have an email address where I can contact them directly. Tried phoning but no luck! Greg
are the junior suites renovated rooms or old style?
The suite I stayed in back in April 2017 was not remodeled. Best to contact the hotel. I communicated a lot via email before my arrival - they were quick to respond and were very helpful. Good luck!
1 vote
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I understand that smoking is no longer legal in Shanghai hotels - is there anywhere that I can smoke (either in public areas of the hotel/ nearby/ outside the hotel)? Thank you.
Yes, coming out of the hotel door you make a right turn and there is an ashtray where you can smoke.
0 votes
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I am traveling to Shanghai in Jan 2017, justvwant to know whether the renovation will be completed by then
didn't see any so called renovations but I could definitely smell the "renovations" guess it is not very healthy
0 votes
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i am travelling to Shanghai in January. Just want to know whether the renovation will be completed or not.
Its done! Looks really good
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Previous
12
"Ask for a higher floor with a view of the Bund. If you don't know what the Bund is, trust me you'll be glad you did ask."
"Higher floors will have better views"
"great location"
"Higher floors offer a better view"
"email to confirm higher floors with city view"
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PRICE RANGE
US$182 - US$351 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
四季大酒店上海四季酒店4 seasons hotel shanghaifour seasons shanghaishanghai four seasons
LOCATION
ChinaShanghai RegionShanghaiNanjing West RoadJing'an
NUMBER OF ROOMS
422
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