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Four Seasons Hotel Shanghai

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#24 of 4,966 Hotels in Shanghai
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Four Seasons Hotel Shanghai
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983 Reviews from our TripAdvisor Community

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Showing 572: English reviews
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Hong Kong, Hong Kong
Reviewed 3 days ago NEW

Room Carpet a bit too old. Same with toilet facilities. Should place more water bottles in guest room. Internet signal was weak in room and need improvements. BTE, housekeeper do come quick to response guest request which is a plus in compare to other hotels.

Review collected in partnership with Four Seasons
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Helpful?
Thank jimmykayinc
Florida
Reviewed 3 days ago NEW

Excellent hotel experience. I was very happy with everything from the moment of check-in all the way to check-out. Friendly staff and friendly. Great breakfast, fantastic lobby area with bar to leisure.My room was just fantastic. Stayed in room 3605 with great view overlooking Shanghai. Love the gym, used it every day. Hotel is at great, central location, everythings in...

Review collected in partnership with Four Seasons
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Thank globtrotter4ever
SYdney, Australia
Reviewed 3 days ago NEW

overpriced, dated, disgusting the decent four seasons is down the road in pudong which is were we booked but we were taken to this place by accident worst experience ever. managed to switch to the pudong hotel and had an amazing expieirience

Review collected in partnership with Four Seasons
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Thank trishenp2017
Stockholm, Sweden
Reviewed 5 days ago NEW

Ver good stay. Helpful personnel. Clean and tidy room. Met by hotel mgmt at arrival which was a pleasant surprise. Great location for my business. Internet worked excellent. Can't complain about anything.

Review collected in partnership with Four Seasons
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Helpful?
Thank Hanstorgny
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Hanstorgny, Thank you very much for staying with us during your trip to Shanghai. We really appreciate you for taking the valuable time to review us on TripAdvisor. It was a great pleasure to read your kind remarks about our helpful staff, great location and well-appointed facilities. We look forward to welcoming you back to our hotel in the...

Singapore
Reviewed 1 week ago

The hotel certainly trained they staff well, from the door man to Front Desk reception staff, restaurant servers and room attendants. Special thanks to Ms Anna at Café studio who took great care of my needs during my dinner and breakfast visit to the restaurant. Room was spacious and clean with all the essentials laid out for a business traveller...

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Helpful?
Thank WSNG
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear WSNG, Thank you for choosing to stay with us again for your recent trip to Shanghai and for taking the valuable time to review us on TripAdvisor as well as on our electronic survey. We are thrilled to learn that you were satisfied with your overall experience in our hotel. Meeting and in many cases exceeding the expectations of...

Santa Rosa, California
Reviewed 1 week ago via mobile

Starting with gorgeous rooms, the hotel was lovely! The first floor restaurant had delicious food. The pool area was wonderful and the locker room facilities (wet and dry saunas, whirlpools, and relaxation area) were well appointed. The only downside was that the showers had mold and didn't drain so it was a good thing I kept my slippers on.

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Helpful?
Thank revett2016
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear revett2016, Thank you very much for staying with us during your trip to Shanghai and for taking the valuable time to review us on TripAdvisor. It was a great pleasure to read your kind remarks about the delicious food, gorgeous room and wonderful recreation facilities. We have also taken a note of your comments regarding shower room. We will...

Brielle, New Jersey
Reviewed 2 weeks ago

This hotel and our experience was fantastic. I wish we could have stayed longer. The food was excellent, the amenities, the service, cleanliness, design, friendliness were very very nice. I texted my daughter that we were in Shanghai staying in the Four Seasons Hotel and she text back, ok, now I'm officially jealous that we were staying here because she...

Review collected in partnership with Four Seasons
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Helpful?
Thank Joanne Marie M
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Marie M, Thank you very much for taking the time to share such a comprehensive review of your recent stay with us. It was a great pleasure to read your comments that you love your staying and had a fantastic experience. As you know our trademark at Four Seasons Hotels and Resorts is excellence in service and attention to...

HK, China
Reviewed 2 weeks ago

Personalize service is one of the remarkable memory of my experience to stay in Four season SH, the staff are very friendly and show that they care about their guests and make sure they have good memory during stay with them.

Review collected in partnership with Four Seasons
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Helpful?
Thank tobbykittingt
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear tobbykittingt, Thank you very much for staying with us and taking the time to review us on the Trip Advisor. It was a great pleasure to read your comments about our personalized service that made you a memorable experience. We look forward to welcoming you back to our hotel in the near future! Warm regards, Fredrik Blomqvist General Manager

United States
Reviewed 2 weeks ago

We had a person attempt to break into our room at midnight. Kicking in the door. This hotel does not have key security for each floor. The person did not have a room key on our floor. They were slow to respond to phone calls from the room to the desk.

Review collected in partnership with Four Seasons
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3Thank Thomas C
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Thomas C, Thank you so much for the valuable review on Trip Advisor regarding your recent stay with us. I am sorry to read that you were disturbed by another guest, one of our highest priorities is to ensure our guests are having a safe and memorable stay. Rest assured that your feedback has been shared with all the...

Miami Beach, Florida
Reviewed 3 weeks ago

What a nice hotel! I must mention the staff first. Have rarely met more pleasant staff at any hotel around the world. The hotel is great in every aspect. Very comfortable beds. Good selection of TV channels, No fuzz wifi. Great fitness centre with pool. Super nice freshly made juices at breakfast. Three really good restaurants in the hotel. Cannot...

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Helpful?
Thank Flo-rider2015
FourSeasons_Shanghai, General Manager at Four Seasons Hotel Shanghai, responded to this review

Dear Flo-rider2015, Thank you so much for staying and giving us such a encouraging review. We are thrilled to read your comment and learn that you had an enjoyable stay with us here in Shanghai. We are in particular thrilled to read about our wonderful staff, excellent facilities and unforgettable Food & Beverage Restaurants. Please let me know when you...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Four Seasons Hotel Shanghai

Address: 500 Weihai Road, Shanghai 200041, China
Region: China > Shanghai Region > Shanghai > Jing'an , Nanjing West Road
Price Range: RM879 - RM1,838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Shanghai 5*
Number of rooms: 422
Reservation Options:
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Also Known As:
4 Seasons Hotel Shanghai
Four Seasons Shanghai
Shanghai Four Seasons
Hotel Style:
#17 Spa Hotel in Shanghai
#24 Luxury Hotel in Shanghai
#27 Business Hotel in Shanghai
#32 Family Hotel in Shanghai
#46 Romantic Hotel in Shanghai
#170 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Shanghai staff and other travellers.
6 questions
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Questions? Get answers from Four Seasons Hotel Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book your room via the Four Seasons app”
  • cleaning cloth left next to my sunglasses
  • pastries on check-in for booking through APP
  • TV with sound system and DVD player
  • beautiful room
 of 5 bubbles 807StevenW807, 2 Mar 2017 | Read review
“subway station is close”
 of 5 bubbles massagelove, 21 Feb 2017 | Read review
“Higher floor, corner room”
 of 5 bubbles DarrenCY, 19 Feb 2017 | Read review
“High Floor!”
 of 5 bubbles Teng_Haichen, 15 Feb 2017 | Read review
“excellent service in a top hotel,”
 of 5 bubbles massimoo615, 9 Jan 2017 | Read review
5 of 5