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01/10/2017 02/10/2017
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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
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    01/10/2017 02/10/2017
    US$193
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    Traveller (582)
    Room & Suite (140)
    Dining (48)
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    Overview
    • Excellent53%
    • Very good31%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    “club level” (48 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
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    The PuLi Hotel and Spa
    1,478 reviews
    #4 of 5,112 hotels in Shanghai
     
    Cachet Boutique Shanghai
    230 reviews
    #61 of 5,112 hotels in Shanghai
     
    URBN Boutique Shanghai
    597 reviews
    #32 of 5,112 hotels in Shanghai
     
    Swissotel Grand Shanghai
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,674)
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    1 - 5 of 1,114 reviews

    Reviewed 2 days ago

    I stayed again at this hotel after 2 years. It is a great hotel, the service is really good, the staff really make you feel at home. I like the new bar design. The room we had was not great.. it could do with a...More

    Thank Baldwin_Mr
    Reviewed 5 days ago

    The staffs are surprisingly considerate. Very satisfied with the service. But, I was hoping the breakfast dining area could be more decent. This hotel is the best choice if you have business to do at the shanghai exhibition center.More

    Thank Yichien L
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 4 days ago

    Dear Yichien L, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care...More

    Reviewed 1 week ago

    Once again, this hotel was a standout. It was so nice when I was there last year that I decided to go again and it did not disappoint. Exceptional employees. Ran into a little hiccup when I was not met at the airport by the...More

    Thank RA_Traveler
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

    Dear RA_Traveler, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

    Reviewed 1 week ago

    Fabulous hotel, nearly every amenity available, terrific location! Very generous sized rooms with extremely comfortable beds and bedding. Some room for improvement such as rather small TV monitors that are only viewable from one location but otherwise a great find!More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank andvivamakes3
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 6 days ago

    Dear andvivamakes3, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your experience with us. We are delighted to know that you had a pleasant stay...More

    Reviewed 1 week ago

    You almost always get great service in a Luxury hotel like this and it seems routine but I still appreciate it. Since it was scheduled by Sinorama in a full China tour at a new upgrade level we didn't have the Club status but it...More

    Thank James S
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 week ago

    Dear James S, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that you had a...More

    The PuLi Hotel and Spa
    1,478 reviews
    #4 of 5,112 hotels in Shanghai
     
    Cachet Boutique Shanghai
    230 reviews
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    URBN Boutique Shanghai
    597 reviews
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    Swissotel Grand Shanghai
    1,171 reviews
    #48 of 5,112 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$173 - US$406 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #41 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #159 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Travelocity, Marriott, Ctrip TA, TripOnline SA, Hotwire, Agoda, Cancelon and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (582)
    Room & Suite (140)
    Dining (48)
    Pool & Beach (10)
    Hotel & Grounds (359)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    Swissotel Grand Shanghai
    1,171 reviews
    .85 km away
     
    URBN Boutique Shanghai
    597 reviews
    .77 km away
     
    Cachet Boutique Shanghai
    230 reviews
    .77 km away
     
    The PuLi Hotel and Spa
    1,478 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    444 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    247 reviews
    .09 km away
    Element Fresh Restaurant
    572 reviews
    .07 km away
    Big Bamboo Sports Bar & Grill Shanghai
    158 reviews
    .12 km away
    Nearby Attractions
    West Nanjing Road
    130 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    29 reviews
    .43 km away
    Westgate Isetan Department Store
    27 reviews
    .56 km away
    Ask a question
    Questions & Answers
    r0m8470
    9 September 2017|
    Answer
    Response from mody771 | Reviewed this property |
    I don't know. Our stay was part of a guided Viking our of China and we had buses take us around. There were many attraction though within walking distance of the hotel. Taxi is cheap but bring a card with Hotel name in... More
    0
    Votes
    octobertravel2016
    23 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Annie H
    6 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    Room Tips
    "best location"
    Read review
    "Reply to the emails that they send to you before you arrive. You can also put your requests, etc on their..."
    Read review
    "eh...there is a luxurious haberdashery located in this hotel"
    Read review
    "The Club Level is great"
    Read review
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