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31/12/2017 01/01/2018
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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
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    31/12/2017 01/01/2018
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    US$239
    US$203
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    Traveller (628)
    Room & Suite (165)
    Dining (53)
    Overview
    • Excellent56%
    • Very good29%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (54 reviews)
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,804)
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    21 - 25 of 1,205 reviews

    Reviewed 2 weeks ago

    Best staff, accommodations and location in the city. The people here and the level of detail they place on your comfort during your stay is exemplary. I would recommend any business traveler to stay at this fine hotel.More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank abostwick
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 weeks ago

    Dear abostwick, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

    Reviewed 2 weeks ago

    The staff is amazing and very professional, Ms May from hotel call center was very helpfull for any question. The position of the hotel is fantastis. The furniture in the lobby are ugly and unconfortable for the stars of this hotel.More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank Nik M
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 weeks ago

    Dear Nik M, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care...More

    Reviewed 2 weeks ago

    I am not rich but this hotel was worth every penny. The location is perfect and the staff goes above and beyond to help you. If you can go for the Club Level experience. It adds a little something and in my opinion makes things...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank sumatrayvettet
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 weeks ago

    Dear sumatrayvettet, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

    Reviewed 2 weeks ago via mobile

    I spent 6 nights at the Ritz Carlton, whilst I was on business in Shanghai recently. I have stayed here on my previous and wanted to do so again on this visit. Very comfortable room , with excellent shower and huge, deep bath. Room was...More

    2  Thank Ian M
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 weeks ago

    Dear Ian M, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care...More

    Reviewed 3 weeks ago

    I was pleasant with warm welcome and fast check in process, well facilities in room and public set up. I enjoyed wide selection of food in hotel as well as at variety restaurants few step out hotel doors. Location of this hotel is a remarkable...More

    Review collected in partnership with The Ritz-Carlton Hotel Company
    1  Thank bacdauv
    Response from Ritz_Carlton_SH, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 2 weeks ago

    Dear bacdauv, On behalf of the Ladies and Gentlemen in our hotel, we would like to thank you for choosing The Portman Ritz-Carlton Shanghai and spending the time to share your wonderful experience with us. We are delighted to know that the genuine care and...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$160 - US$276 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #38 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #159 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Agoda, Orbitz, Booking.com, Ctrip TA, Hotels.com, Travelocity, getaroom.com, Hotwire, HotelQuickly, Cancelon and TripOnline SA so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (628)
    Room & Suite (165)
    Dining (53)
    Pool & Beach (12)
    Hotel & Grounds (394)
    Bathroom (67)
    Business Centre & Event Rooms (13)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    EuroAsiaJetter
    13 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    r0m8470
    9 September 2017|
    AnswerShow all 2 answers
    Response from WenyiXia | Reviewed this property |
    If you stay at the Club level room, you'll have club lounge access as well as the Complimentary limousine services.
    1
    Vote
    octobertravel2016
    23 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Room Tips
    "Great location, Excellent service"
    Read review
    "hotel staffs are helpful to give youa room with good city view"
    Read review
    "Worthwhile to spend the extra for the Club floor with access to Club lounge"
    Read review
    "City view is nice"
    Read review
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