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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
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    08/10/2017 09/10/2017
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    US$193
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    Traveller (582)
    Room & Suite (140)
    Dining (48)
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    Overview
    • Excellent54%
    • Very good30%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (50 reviews)
    “hotel complex” (13 reviews)
    “din tai fung” (16 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
    All hotel details
    Offers from The Portman Ritz-Carlton, Shanghai
    Special Offer: Member Rates
    Hotel packages
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    The PuLi Hotel and Spa
    1,480 reviews
    #5 of 5,112 hotels in Shanghai
     
    URBN Boutique Shanghai
    598 reviews
    #28 of 5,112 hotels in Shanghai
     
    Shanghai JC Mandarin Hotel
    451 reviews
    #202 of 5,112 hotels in Shanghai
     
    Pei Mansion Hotel
    63 reviews
    #1,120 of 5,112 hotels in Shanghai
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,682)
    There are newer reviews for The Portman Ritz-Carlton, Shanghai
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    601 - 605 of 1,121 reviews

    Reviewed 27 February 2015

    Good hotel with great location. Great service and pools & saunas in the top of the hotel. In fronf of the hotel a supermarket where you find all kind of things with reasonable price. Breakfast also okMore

    Thank Jari Ö
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 March 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 26 February 2015

    Location: Slightly west of the city centre, The Portman Ritz-Carlton located almost the best place in town in terms of convenience. You can basically find every thing up market around including eateries, supermarkets with imported goods. Hotel: 20 years old hotel(well, as a foreign brand...More

    Thank Liang22
    Response from Derekaflint, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 27 February 2015

    Dear Liang22, Thank you for taking the time to provide us with feedback regarding your recent stay. It is unfortunate to learn that we did not meet all of your expectations. Please know that your satisfaction is very important to us and I would be...More

    Reviewed 25 February 2015 via mobile

    Just spent a week in this hotel, it's impressive to look at but once you get to the room it's just below the 'Ritz' name and feel. If I wasn't with my partner then I would have been bored and more then likely of choose...More

    Thank Aiden N
    Response from Derekaflint, General Manager at The Portman Ritz-Carlton, ShanghaiResponded 26 February 2015

    Dear Aiden N, Thank you for taking the time to provide us with feedback regarding your recent stay. It is unfortunate to learn that we did not quite meet your expectations. Please know that your satisfaction is very important to us and would be most...More

    Reviewed 20 February 2015

    Just had 2 nights in a Club Executive Suite. It was the best hotel experience I have had for many years. Had the use of the Club lounge- the staff were fantastic, nothing was too much trouble, their attention to detail was unmatched. Great to...More

    2  Thank Shorty-Brisbane
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 February 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 20 February 2015

    Overall we enjoyed our stay at the Ritz Carlton Shanghai. The location on Nanjing Road is quite good. And the hotel has some convenient aspects. The coffee shop cafe is quite good. There are several restaurants within the complex, including a pizza restaurant, a burger...More

    Thank stewart h
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 February 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    The PuLi Hotel and Spa
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    #5 of 5,112 hotels in Shanghai
     
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    63 reviews
    #1,120 of 5,112 hotels in Shanghai
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$178 - US$407 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #44 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #160 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Ctrip TA, Marriott, Agoda, Hotwire, TripOnline SA, Cancelon and HotelQuickly so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (582)
    Room & Suite (140)
    Dining (48)
    Pool & Beach (10)
    Hotel & Grounds (359)
    Bathroom (62)
    Business Centre & Event Rooms (7)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
    URBN Boutique Shanghai
    598 reviews
    .77 km away
     
    Pei Mansion Hotel
    63 reviews
    .13 km away
     
    Shanghai JC Mandarin Hotel
    451 reviews
    .15 km away
     
    The PuLi Hotel and Spa
    1,480 reviews
    .63 km away
     
    Nearby Restaurants
    Din Tai Fung (Nanjing West Road)
    445 reviews
    .07 km away
    Beef & Liberty ( Shanghai Centre ) Burgers
    248 reviews
    .09 km away
    Element Fresh Restaurant
    572 reviews
    .07 km away
    LYNN Modern Shanghai Cuisine
    88 reviews
    .10 km away
    Nearby Attractions
    West Nanjing Road
    130 reviews
    .56 km away
    Hisamitsu department Store
    37 reviews
    .65 km away
    Shanghai Exhibition Center
    29 reviews
    .43 km away
    Westgate Isetan Department Store
    27 reviews
    .56 km away
    Ask a question
    Questions & Answers
    r0m8470
    9 September 2017|
    Answer
    Response from mody771 | Reviewed this property |
    I don't know. Our stay was part of a guided Viking our of China and we had buses take us around. There were many attraction though within walking distance of the hotel. Taxi is cheap but bring a card with Hotel name in... More
    0
    Votes
    octobertravel2016
    23 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Annie H
    6 March 2017|
    AnswerShow all 3 answers
    Response from Ritz_Carlton_SH | Property representative |
    Dear Annie, It's been pleasure to receive your message. May I have your confirmation number so that I can arrange a room at lower floor for you. As the email address is not allowed in the answer, please contact me at... More
    0
    Votes
    Room Tips
    "Club level and suits really worth extra"
    Read review
    "Ask for the suite...very spacious and comfortable"
    Read review
    "best location"
    Read review
    "Reply to the emails that they send to you before you arrive. You can also put your requests, etc on their..."
    Read review
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