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    The Portman Ritz-Carlton, Shanghai

    No.1376 Nanjing West Road, Jing'an District, Shanghai 200040, China
    011 86 21 6279 8888
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    24/12/2017 25/12/2017
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    US$163
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    Traveller (627)
    Room & Suite (165)
    Dining (53)
    Overview
    • Excellent56%
    • Very good29%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “club level” (54 reviews)
    “din tai fung” (16 reviews)
    “hotel complex” (13 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Housekeeping
    Self-Serve Laundry
    5.0 Star Hotel
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    Offers from The Portman Ritz-Carlton, Shanghai
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,794)
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    611 - 615 of 1,200 reviews

    Reviewed 29 August 2015 via mobile

    Very trendy and very clean. Good area and over standard for China. Good cafe and bar on second floor. Friendly staff and very spacious. Got upgraded to a junior suite and paid for standard room. Thank you. Highly recommendable. Starbucks and other shops just around...More

    Thank Jonas R
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 September 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 25 August 2015

    Location is great theres plenty of things to do around this hotel and many good restaurants.The staff of the hotel is really friendly and everything very personalized . The only cons I have to say about this hotel is that there was a renovation when...More

    Thank Travel01993
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 1 September 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 24 August 2015 via mobile

    Nothing to say, superior hotel and services conveniently located in Shangai for a real 5 stars. It doesn't reach the top level of Shangai PU Dong but for its price it remains a great choice. Excellent service and support from the staff too.More

    Thank mikeinre
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 26 August 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 20 August 2015 via mobile

    The name: Ritz-Carlton The service: 5 Stars The price: good value Location: Nanjing West Road, good shopping area. Given the above and the rate you will pay, look no where in Shanghai ! This hotel is one of the first 5 stars hotel in Shanghai...More

    Thank V_Traveller88
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 22 August 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    Reviewed 18 August 2015 via mobile

    From the moment i walked in i knew this place would live up to the 5 star reputation... Excellent staff, very attentive and they all go the extra mile. Great location, pleanty of shops, restaurants and atm within 2 mins walk. A special mention for...More

    Thank ian007dq
    Response from Evan W, Manager at The Portman Ritz-Carlton, ShanghaiResponded 21 August 2015

    Dear Guest, On behalf of the Ladies and Gentlemen in our hotel, we would like to Thank You for choosing The Portman Ritz-Carlton, Shanghai and for your wonderful review. We are delighted to know that the genuine care and personalized service provided by our Ladies...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Room amenities
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$162 - US$291 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Romantic Hotel in Shanghai
    • #37 Luxury Hotel in Shanghai
    • #58 Business Hotel in Shanghai
    • #161 Best Value Hotel in Shanghai
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 610
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Orbitz, Agoda, Ctrip TA, Hotels.com, Travelocity, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your The Portman Ritz-Carlton, Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Shanghai Region >
    • Shanghai >
    • Jing'an
    • Also Known As
    • The Portman Ritz-Carlton Shanghai Hotel Shanghai ,
    • Ritz Carlton Shanghai ,
    • Portman Ritz Carlton Shanghai ,
    • Ritz Shanghai ,
    • Shanghai Ritz-Carlton
    Add Photo Photos
    Traveller (627)
    Room & Suite (165)
    Dining (53)
    Pool & Beach (12)
    Hotel & Grounds (393)
    Bathroom (67)
    Business Centre & Event Rooms (13)
    Nearby
    Jing'an
    The heart of this neighborhood is the Jing'an Temple,
    while the main artery of excitement and entertainment
    is West Nanjing Road. Close to the Former French
    Concession, the area has a similar draw for foreign
    residents but displays a more commercial character.
    Large, flashy malls, luxe residential high-rises and
    trendy nightlife areas can be found along West Nanjing
    Road, but areas off the busy street have the same
    ...More
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    EuroAsiaJetter
    13 October 2017|
    AnswerShow all 5 answers
    Response from Robertsonland | Reviewed this property |
    I wasn't charged a security deposit. They did authorize the card for the stay but didn't charge until I checked out.
    1
    Vote
    r0m8470
    9 September 2017|
    AnswerShow all 2 answers
    Response from WenyiXia | Reviewed this property |
    If you stay at the Club level room, you'll have club lounge access as well as the Complimentary limousine services.
    1
    Vote
    octobertravel2016
    23 March 2017|
    AnswerShow all 7 answers
    Response from lovanda | Reviewed this property |
    Well, there are whole bunch of restaurants within walking range. Having steak in hotel would be the last thing I want to do. I'm not saying the restaurants in hotel are bad, just you might want to explore something more... More
    3
    Votes
    Room Tips
    "Great location, Excellent service"
    Read review
    "hotel staffs are helpful to give youa room with good city view"
    Read review
    "Worthwhile to spend the extra for the Club floor with access to Club lounge"
    Read review
    "City view is nice"
    Read review
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