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Crowne Plaza Shanghai

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Crowne Plaza Shanghai
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638 Reviews from our TripAdvisor Community

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Showing 301: English reviews
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Nanjing, China
Reviewed 6 days ago NEW

I had a 3 day company training here which was a great. The location was good and we were able to do some team bonding at some local flavor bars. Shanghai has a high standard for hotels so I appreciate when they focus on little things. The Breakfast buffet had a great selection, regular bacon sausage, with Egg omlette station...

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Helpful?
Thank NanjingSimon
Sunny Y, Public Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear NanjingSimon, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay and your company training with us. We are pleased to bring you good location, great selections of Breakfast and decent coffee/tea break for your training. Many thanks for your support of Crowne Plaza Shanghai and you are always welcome. Your...

Shaoxing, China
Reviewed 1 week ago via mobile

nice hotel , reasonably priced , clean and hygienic rooms ... language barrier still there , especially at the breakfast place ... helpful staff NICK, very courteous and went out of the way to help me fulfill my breakfast needs ... concierge very helpful , .. good lake view by the hotel ... frankly , good for trip with family...

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Helpful?
Thank BAJAJ77
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear BAJAJ77, Thank you for your exciting comments. However, the hotel you stayed is not our hotel, as our hotel is located in city center and we don't have "lake view" room. Meanwhile, we'd like to welcome you to stay with us for your next trip to Shanghai. We are able to provide you a quiet and clean room with...

Reviewed 2 weeks ago via mobile

A luxurious hotel with very well equipped rooms. The hotel is at the airport but you would not know it, very up market for an airport hotel, it also has an outdoor swimming pool. The staff are friendly and helpful and the hotel also has free wifi for guests.

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Helpful?
Thank Headfoam
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Headfoam, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. However, the hotel you stayed is not our hotel, as our hotel is located in city center and we don't have outdoor swimming pool. Meanwhile, we'd like to welcome you to stay with us for your next trip to Shanghai. We are able to provide...

San Bernardino, California
Reviewed 4 weeks ago via mobile

We stayed in this hotel only 3 nites, is very beautiful, clean and the staff even with their limited english they r very helpful n polite, it has a bar and breakfst is buffet style with a great variety of foods. Is only a 20 min drive to Disney World opened in june of 2016, so amazing!!!

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Helpful?
Thank Lettie Sierra H
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Lettie Sierra H Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. Thank you for your full mark. You praised about hotel cleanliness, helpful & polite staff, and breakfast with great varieties. Thank you for your support. Hope your next arrival would be an ever-lasting memory full of delight. Have a nice day. Meanwhile it...

Reviewed 4 weeks ago via mobile

Old, out dated and in poor repair. Staying on the club lounge level this visit thinking they night be more modern or renovated than the superior level or deluxe level rooms. Club floors still just as out dated as the others... bathrooms tiny and not able to even have two people in them.. No hot water through the evening. Hotel...

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Helpful?
Thank John W
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear John W, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. From your low mark, we know you were very unsatisfied with your last stay. There have been so many customers pouring into our hotel since it opened in 1992. So some facilities and design looked a bit old. Sorry for that inconvenience caused by...

Wiesbaden
Reviewed 5 weeks ago via mobile

A good choice outside the city center with friendly staff. Less western than most inner city hotels. Plentiful breakfast buffet and easy affordable diner options. Rooms are spacious and AC can be switched off or used for heating. Good hot showers. Wifi worked well. As mentioned in many reviews it has grown a little old but seems well maintained. Family...

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Helpful?
Thank WI-Besucher
Sunny Y, Public Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear WI-Besucher, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you friendly staff, plentiful breakfast, affordable dinner, spacious room, good hot shower and, and free high-speed WIFI. Many thanks for your support of Crowne Plaza Shanghai and you are always welcome. Your Sincerely,...

Reviewed 17 February 2017 via mobile

The three nights at this hotel were ok, but like almost all hotels here the lobby is shining and the room not so. However, my room was quite ok, reasonably sized (although the bathroom was really small) and with air-conditioning. I have experienced a better asorted breakfast, but quality was good. Really bad was the hotel car driving me to...

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Helpful?
Thank habern1971
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear habern1973, First we would like to thank you for taking you time to write about Crowne Plaza Shanghai, the willingness to share your thoughts is genuinely appreciated. Our team is committed to provide our guests with the highest quality services and we are pleased to read your comments related with our lobby and good quality of breakfast. Regarding the...

New York City, New York
Reviewed 14 February 2017

I stayed at this hotel for several nights. It has a movie memorabilia theme that's worth a look as you're walking through the halls and the lobby. The wifi is fast, service and cleanliness first-rate. I normally don't think much of the breakfast on offer but at this Crowne Plaza it was very good. Great variety and they make good...

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Helpful?
Thank mauitenor
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear mauitenor, Thank you for your stay in Crowne Plaza Shanghai. I am glad to hear you enjoyed your stay with us. We are pleased to bring you free high-speed WIFI, clean room, good service, great variety breakfast, and convenience location. Many thanks for your support of Crowne Plaza Shanghai and you are always welcome. Your sincerely, Hotel Team Crowne...

Camberley - UK
Reviewed 11 February 2017

Good internet and functional and comfortable rooms. Gym and pool could do with some attention. but meets the needs of those on business fine. Good location to get to most places. Nothing special, but no problems at all.

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Helpful?
Thank DeanFurlong
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear DeanFurlong, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. You praised about our Internet, comfortable rooms and good location. Thank you for your support. Hope your next arrival would be an ever-lasting memory full of delight. Have a nice day. Your sincerely, Hotel Team Crowne Plaza Shanghai

Bielsko-Biala, Poland
Reviewed 29 January 2017

I have stayed at this hotel twice. For a short stay it is very alright and there is not a lot to complain about. First of all the reception staff seems efficient, competent, they speak good English, understanding and responsive to guests' requests. The rooms are clean, comfortable, cosy enough for a hotel. The Wi-Fi at the room is lousy...

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Helpful?
Thank Armen C
Sunny Y, Guest Relations Manager at Crowne Plaza Shanghai, responded to this review

Dear Armen C, Thank you for your stay in Crowne Plaza Shanghai and your exciting comments. We glad to learn that you like our efficient & competent reception staff who can speak good English; our clean & comfortable & cosy room; good breakfast with wide selections and convenient location. Regarding Internet issues, could you please send me an email at...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
With its strategic city center location, Crowne Plaza Shanghai situated next door to the Shanghai Arts Film Center and about 3 minutes’ walk to Metro Station line 10、11; only minutes away from the bustling Xujiahui and Huaihai road shopping areas and close to the consular district and major Puxi exhibition venues. The hotel is situated just a 25 minutes drive from Hongqiao International Airport and 50 minutes from Pudong International Airport. ... more   less 

Additional Information about Crowne Plaza Shanghai

Address: No.400 Panyu Road, Changning District, Shanghai 200052, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Xujiahui
Price Range: RM425 - RM1,071 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shanghai 4.5*
Number of rooms: 588
Reservation Options:
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Also Known As:
Crowne Plaza Shanghai Hotel Shanghai
Shanghai Crowne Plaza
Hotel Style:
#86 Luxury Hotel in Shanghai
#113 Business Hotel in Shanghai
#118 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Shanghai staff and other travellers.
1 question
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Questions? Get answers from Crowne Plaza Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms seem fairly standard and did not have any noise issues”
 of 5 bubbles NanjingSimon, 23 Mar 2017 | Read review
“The new block is best”
 of 5 bubbles 804PeteR, 29 Aug 2016 | Read review
“go to another hotel”
  • chipped furniture
  • mildew
  • cracked ceiling
  • wallpaper with humidity problems
  • loose
  • tiny bathroom
 of 5 bubbles Silvioflies, 4 Mar 2016 | Read review
“Club rooms in the annexe building are the best. Huge bath and more recently upgraded.”
 of 5 bubbles LCM1305, 17 Jan 2016 | Read review
“Stay near back of hotel....car drivers over use their horns!”
 of 5 bubbles JoeA1963, 15 Dec 2015 | Read review
5 of 5