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Very good location for travel around Shanghai, the rooms are clean and the staff very helpful. It may not be the cheapest around but good value for money and having stayed here many times over many years always found it a warm friendly and comfortable...More
The hotel is locate nearby the Shanghai railroad station. Subway station is a few minutes waking distance from the hotel. The room is clean, the food is delicious. The staffs from the hotel provided an excellent customer services with a very professional manner. We have...More
1 Thank chunfun y
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 24 November 2017
Thank you for taking the time to share your valuable feedback with us. We are delighted to know you enjoyed your stay with us.Your kind words encourage us to do better in delivering quality services, allowing our guests' to indulge in the best...More
Don’t be fooled! This is not an International 4 Star hotel! Minimal English, and no understanding of how to treat International travellers.
We had a couples massage and were told after the massage that only Chinese Credit Cards or cash were accepted as payment. Naturally,...More
Thank Laura D
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 3 days ago
Dear Sir and Madam,
I am deeply sorry that your brief 1 night stay was overshadowded by unpleasant experience. I appreciate your valuable comments, which greatly helped us to identify the area shall be improved and made changes immediately, especially the capability in treating international...More
I have given 3 stars not because of the hotel, which probably deserves 4 but because the area, despite being factually correct in that it is downtown, is not really what you would expect from the real downtown.
Having said that....
The room, facilities and...More
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 weeks ago
Thanks for taking the time to share your valuable feedback with us. Our hotel is located in the commercial centre of Shanghai Jing'an District. As you mentioned, it is quite convenient as the Shanghai Railway Station and Metro Line 1/3/4 are only 5...More
Next to Shanghai Railway Station is a positivity which makes you ignore any inconvenience at the property. Helpful staff like every IHG hotel always caring for your stay to be comfortable. If you are willing to use high speed train to or from Shanghai, this...More
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 3 weeks ago
Thank you so much for your review of our hotel Holiday Inn Shanghai Downtown. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.
We hope you will visit us again...More