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Holiday Inn Shanghai Downtown

966 reviews
#108 of 5,206 Hotels in Shanghai
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Traveller (292)
Room & Suite (272)
Dining (61)
Overview
  • Excellent17%
  • Very good44%
  • Average30%
  • Poor7%
  • Terrible2%
Travellers talk about
“train station”(39 reviews)
“travel agent”(8 reviews)
“third floor”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Holiday Inn Shanghai Downtown
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Contact Info
Name/address in local language
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Reviews (966)Write a Review
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158
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All reviewstrain stationtravel agentthird floorclub floorconvenient locationthe executive loungechinese foodbusiness hotelnanjing roadtaxiinnslineconvenienceexitstarbucksyuanhongqiao
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1 - 5 of 485 reviews
Reviewed 3 days ago

Very good location for travel around Shanghai, the rooms are clean and the staff very helpful. It may not be the cheapest around but good value for money and having stayed here many times over many years always found it a warm friendly and comfortable...More

Thank MAWJ57
Hotel's Favourite
Reviewed 23 November 2017 via mobile

The hotel is locate nearby the Shanghai railroad station. Subway station is a few minutes waking distance from the hotel. The room is clean, the food is delicious. The staffs from the hotel provided an excellent customer services with a very professional manner. We have...More

1  Thank chunfun y
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 24 November 2017

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know you enjoyed your stay with us.Your kind words encourage us to do better in delivering quality services, allowing our guests' to indulge in the best...More

Reviewed 6 days ago via mobile

Don’t be fooled! This is not an International 4 Star hotel! Minimal English, and no understanding of how to treat International travellers. We had a couples massage and were told after the massage that only Chinese Credit Cards or cash were accepted as payment. Naturally,...More

Thank Laura D
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 3 days ago

Dear Sir and Madam, I am deeply sorry that your brief 1 night stay was overshadowded by unpleasant experience. I appreciate your valuable comments, which greatly helped us to identify the area shall be improved and made changes immediately, especially the capability in treating international...More

Reviewed 2 weeks ago

I have given 3 stars not because of the hotel, which probably deserves 4 but because the area, despite being factually correct in that it is downtown, is not really what you would expect from the real downtown. Having said that.... The room, facilities and...More

Thank CaptainofFun
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 weeks ago

Dear Guest, Thanks for taking the time to share your valuable feedback with us. Our hotel is located in the commercial centre of Shanghai Jing'an District. As you mentioned, it is quite convenient as the Shanghai Railway Station and Metro Line 1/3/4 are only 5...More

Reviewed 3 weeks ago via mobile

Next to Shanghai Railway Station is a positivity which makes you ignore any inconvenience at the property. Helpful staff like every IHG hotel always caring for your stay to be comfortable. If you are willing to use high speed train to or from Shanghai, this...More

Thank tahir367
Response from June W, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 3 weeks ago

Dear Guest, Thank you so much for your review of our hotel Holiday Inn Shanghai Downtown. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$63 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in Shanghai
#102 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
Details
Price range
US$63 - US$113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Best Value Hotel in Shanghai
#102 Luxury Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms, Family Rooms
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Traveller (292)
Room & Suite (272)
Dining (61)
Hotel & Grounds (254)
Bathroom (23)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Fandy A
27 May 2017|
AnswerShow all 6 answers
Response from Michael C | Reviewed this property |
it's China baby. anything goes. answer: yes. no. maybe
0
Votes
RobbieTarga
12 September 2016|
AnswerShow all 5 answers
Response from Tim V | Reviewed this property |
Too far from anything- that's my take. I stayed here due to limiting costs for a paid for trip, but I usually will stay at the InterCon Pudong.
0
Votes
Lucky A
28 April 2016|
AnswerShow all 4 answers
Response from cesarcesar | Reviewed this property |
The hotel is just a block away from the Shanghai subway station
0
Votes
Room Tips
"high floor"
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"Get a superior room"
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"No suggestions"
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"Internal rooms are quieter but have limited city view"
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