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Holiday Inn Shanghai Downtown

Orbitz.comUS$66*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$84*
US$66*
US$84*
US$66*
US$84*
US$66*
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Holiday Inn Shanghai Downtown
Holiday Inn Shanghai Downtown
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910 Reviews from our TripAdvisor Community

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Showing 471: English reviews
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Adelaide, Australia
Reviewed 3 days ago NEW

Everything was as it should be. Courteous staff (especially one of the concierges), very clean rooms, free lemon water and iced tea available in the lobby, and most importantly, 3-4 mins walk from the Shanghai railway station and metro. Breakfast was lovely, and the Maitre d was one of the best I've experienced. Lovely man. I would stay here again...

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Helpful?
Thank Irene G
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you so much for choosing the Holiday Inn Shanghai Downtown. I am pleased to hear that you enjoyed your stay with us and thank you for your kind words regarding our staff service and breakfast . They're somethings we take great pride in, so we value your feedback and will continue to try our best to give every guest...

The Valleys
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017 via mobile

Hotel is in a good location for the price and is next door to a metro entrance. The staff are friendly and helpful. We had the buffet breakfast and this was also very good. Only area of improvement I would say is the bar area is not inviting and could do with a re fit. Other than that a good...

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Helpful?
1Thank Bevsy
About Hotel's Favourite Review
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are so delight to know that you enjoyed your stay with us and that our convenience location, friendly service and good breakfast made your stay experience more memorable. Your comments about our bar, we have share it with our concerned department. Thank you once...

Adelaide, Australia
Reviewed 1 week ago

When we arrived, reception staff did not give any information about the facilities in the hotel including where we could eat if we wanted breakfast. We weren't booked to include breakfast and no information was given about location or variety of restaurants available. Information in our room was scarce and we had to discover for oursleves. We ate in the...

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Helpful?
Thank 421harty
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your recent stay at Holiday Inn Shanghai Downtown. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies. About the reception staff service and bathroom cleanliness,...

Adelaide, Australia
Reviewed 1 week ago via mobile

We stayed here for 5 nights in May. Check in and check out was a breeze. Room was clean and good sized beds, however it might pay to move the beds every now and then for a vacuum underneath as well as clean the windows so you can see out. Room had good controlled air conditioning and good block out...

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Helpful?
Thank Colleenh17
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to share such a thorough review of your recent stay experience with us at Holiday Inn Shanghai Downtown! We appreciate your detailed comments, as we use our guests’ feedback to understand what we could improve to make their stay more enjoyable. We are pleased to hear that you enjoyed your stay with...

Sydney, Australia
Reviewed 1 week ago

This was one of my worse trips! I lost all my credit cards and some cash in the Philippines (Pick-pocketed), I was on my way to Shanghai. However I managed to get some cash via another banking channel to cover rest of my my travel cost. When I arrived at this hotel reception (Not Pre-booked) I explained them my situation...

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Helpful?
Thank sam1804
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear guest, Thank you for choosing the Holiday Inn Shanghai Downtown. We truly appreciated your detailed comments, as we use our guests’ feedback to understand what they value most and what we would improve to make their stays more enjoyable. We would like to apologize for Reception Staffs Service as it is not the norm, nor indicative of the type...

London, United Kingdom
Reviewed 2 weeks ago

The location is very central and you can find everything you might want just around the corner. The rooms are spatious and clean. However, breakfast and dinner where not good at all. First of all it was not clean (I can't even count the times I had to change my knife or fork or glass because it had jam or...

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Helpful?
Thank Elle_01234
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your feedback with us! Your detailed comments are really important to us, as we use it to understand what we could improve to make your stay more enjoyable. We are pleased to know that you were satisfied with our convenient location and comfortable guest room. However, with regards to the...

Reviewed 15 April 2017 via mobile

I booked this hotel for 15k points per night. I've stayed at a lower-quality IHG property in a much worse location for more points than that. I found all the staff members to be extremely helpful and professional. I was surprised to find how many employees were proficient in English, I really wasn't expecting that. Air conditioning either wasn't on...

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Helpful?
Thank Matt H
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay with us! We appreciate your detailed comments, as we use our guests’ feedback to understand what we could improve to make your stays more enjoyable. We are pleased to hear that you were satisfied with our location and staff service. Still, your comments...

Surabaya
Reviewed 10 April 2017

Staying in this hotel for 6 nights. I don't know why they held the electricity maintenance in Friday-Sunday and in the middle of the night. Why not in the noon when all of the guests mostly are out of the hotel? Others were OK except the breakfast had very boring menus. Everyday almost the same. The taste also average. Check...

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Helpful?
Thank Vera V
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are so delight to know that you enjoyed your stay with us and that our convenience location, friendly housekeeping staff and comfortable room made your stay experience more memorable. About the electricity maintance, it was carried out by the shanghai government. We are so...

Reviewed 5 April 2017 via mobile

Room was clean. Building out dated and desperately needs a coat of paint and some new carpet. Staff rude and very unhelpful. We were made to feel like it was a huge effort for them to call us a taxi. Asked concierge for the location of a travel agent and was told there wasn't one close by so to find...

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Helpful?
Thank NicDunc
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thanks for taking the time to share such a thorough review of your recent stay experience with us! We would like to take this opportunity to apologize for any inconvenience our concierge or breakfast services may have caused you. Your comments are really appreciated and will certainly be looked into, we guarantee you such thing will never happen...

Nanjing, China
Reviewed 28 March 2017 via mobile

Hotel is close to the main train station and if you want or need to stay in that area it is fine for a short business trip. In general it offers good (western) standard. Rooms are clean, with working wifi. Bathroom was a little small for my taste and ceiling is only two meters high. Air con rather noisy and...

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Helpful?
Thank Timo W
June W, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review

Dear Guest, Thank you for your valuable feedback shared on Holiday Inn Shanghai Downtown and is much appreciated. As you mentioned, convenient location is one of our hotel's advantages. Located in the commecial centre of Shanghai Jing'an District, only 5 minutes walking distance to Shanghai Railway Station, Metro Line 1/3/4 and airport shuttel bus Line 5. Regarding the air con,...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn Shanghai Downtown is managed by InterContinental Hotels Group. The hotel is located in the commercial centre of Shanghai Jing’an District, only 5 minutes walking distance to Shanghai Railway Station, subway entrance of line 1/ 3/ 4 and airport line 5. Pudong International Airport is 45 minutes by car and a speedy 20 minutes to Hongqiao International Airport/ National Center for Exhibition & Convention. Ease access to some famous attractions such as Tianzifang, Xintiandi, The Bund, People’s Square, the Jade Buddha Temple, Yu Garden…around 20 minutes. Our hotel provides you an ideal location for shopping, dining, sightseeing, entertainment. The hotel has a total of 282 modern and comfortable rooms including 14 suites. Guests can also utilize your very own in-room desk and free high-speed Wi-Fi and Wired Internet Access, so you can keep on top of work and the latest news. The Holiday Inn Shanghai Downtown is the ideal choice for conventions and meetings, with its versatile and stylish function rooms; we can accommodate all types of meetings, training seminars, weddings and a wide range social function. After a day of meetings or sightseeing, the Lobby Lounge is a great place to relax and enjoy special drinks. Enjoy Western and Asian cuisine at Angel’s Cafe and experience authentic Chinese local dishes at Yue Garden Restaurant. ... more   less 

Additional Information about Holiday Inn Shanghai Downtown

Address: No. 285 West Tian Mu Road Jing'an District, Shanghai 200070, China
Region: China > Shanghai Region > Shanghai > Shanghai Railway Station
Price Range: RM269 - RM1,184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Shanghai Downtown 4*
Number of rooms: 282
Reservation Options:
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Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn
Hotel Style:
#44 Best Value Hotel in Shanghai
#123 Luxury Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Shanghai Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Shanghai Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No suggestions”
sam1804, 19 May 2017 | Read review
“Internal rooms are quieter but have limited city view”
Elle_01234, 11 May 2017 | Read review
“all look same”
rakesh5269, 7 Feb 2017 | Read review
“stay away from the street side view and noise that comes from it”
Steve-JL.a., 1 Feb 2017 | Read review
“Choose a room above the 7th Floor, should be much better.”
scorpious_X, 10 Dec 2016 | Read review
5 of 5
Orbitz.com
US$66* /night
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HolidayInn.comUS$66
Ctrip.comUS$66
HotelQuicklyUS$84
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Prices are for 1 room, 2 adults
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