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Holiday Inn Shanghai Downtown

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Traveller (298)
Room & Suite (320)
Dining (63)
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Overview
  • Excellent17%
  • Very good44%
  • Average30%
  • Poor7%
  • Terrible2%
Travellers talk about
“train station”(39 reviews)
“travel agent”(7 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (992)
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Traveller rating
78
187
164
54
18
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78
187
164
54
18
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1 - 5 of 501 reviews
Reviewed yesterday

Now this hotel is located near the downtown railway station and accessibly metro and the station is maybe 5 minutes away. That said beware its on line 1 which has no elevators or escalators. you have to hump your luggage up and down the stairs...More

Thank 548jason
Hotel's Favourite
Reviewed 1 week ago via mobile

Dear All Though it took a bit longer to check in the experience after that was wonderful. Excellent customer service from Tom at front desk. In addition the lounge is too good with great selection of food and drinks. Letting that aside I asked Tinna...More

Thank Vivek S
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 days ago

Dear Vivek S, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our staff Tom and Tinna made your stay experience more memorable. We will continue to...More

Reviewed 4 days ago

We booked this hotel for 5 days after arriving from Beijing and we booked on line a "Superior Queen room", when we arrived the room we were allocated in a supposedly non smoking hotel reeked of cigarette smoke, both of us suffer from asthma and...More

Thank John H
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 days ago

Dear John H, Thank you for taking the time to share your feedback with us! Your detailed comments are really important to us, as we use it to understand what we could improve to make your stay more enjoyable. We would like to take this...More

Reviewed 2 weeks ago

stayed here for one night while in transit to suzhou. since the train to suzhou departs from the shanghai train station 5 mins away, we thought this hotel is perfect for that purpose. since the metro (line 1,3,4) is also just underneath the train station,...More

Thank cachecacher
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 2 weeks ago

Dear Guest, Thank you for taking the time to share such a thorough review of your recent stay experience at Holiday Inn Shanghai Downtown with us. We appreciate your detailed comments, as we use them to understand what we could improve to make our guests'...More

Reviewed 4 weeks ago via mobile

Hotel is located very close to Shanghai railway station which is biggest advantage. Rooms are very small and old though properly kept and neat and clean. Small window in room gives very cramp feeling. Restaurant have limited choices for vegetarian.More

Thank Ajay J
Response from june w, Public Relations Manager at Holiday Inn Shanghai DowntownResponded 4 weeks ago

Dear guest, Thank you for your feedback with regards to our hotel Holiday Inn Shanghai Downtown. We understand and apologize for the inconvenience caused by the room facilities. We are currently working to make enhancements of our service and cleanliness to deliver a more comfortable...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$78 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#156 Luxury Hotel in Shanghai
#242 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
Details
Price range
US$78 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#156 Luxury Hotel in Shanghai
#242 Best Value Hotel in Shanghai
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms, Accessible rooms
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Traveller (298)
Room & Suite (320)
Dining (63)
Amenities (32)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Fandy A
27 May 2017|
AnswerShow all 6 answers
Response from Michael C | Reviewed this property |
it's China baby. anything goes. answer: yes. no. maybe
0
Votes
RobbieTarga
12 September 2016|
AnswerShow all 5 answers
Response from Tim V | Reviewed this property |
Too far from anything- that's my take. I stayed here due to limiting costs for a paid for trip, but I usually will stay at the InterCon Pudong.
0
Votes
Lucky A
28 April 2016|
AnswerShow all 4 answers
Response from cesarcesar | Reviewed this property |
The hotel is just a block away from the Shanghai subway station
0
Votes
Room Tips
"Try a Executive Level Room."
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"Rooms dated"
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"It is better to choose room facing training station, not the road which will be noisy."
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"Dont book the club level...nothing special"
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