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Pudong Shangri-La, East Shanghai

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#20 of 4,967 Hotels in Shanghai
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Pudong Shangri-La, East Shanghai
Pudong Shangri-La, East Shanghai
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2,961 Reviews from our TripAdvisor Community

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Showing 1,412: English reviews
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Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

I spend 2 nights 3 days there last couple of days on business in Shanghai. It's a top class hotel in Shanghai, located right on the bund, excellent views from room and the lounge, 30 mins in taxi to the Pudong New Exhibition Centre. Room is very big and some offer you an breathtaking view of the bund. Excellent place...

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Helpful?
1Thank Vicki G
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Vicki G, Thank you for your choosing Pudong Shangri-La, East Shanghai as the residence of choice on your recent stay, and for taking the time to share your thoughts with us. We are absolutely delighted to hear you enjoyed the stunning view from the spacious room and took time to enjoy breakfast at the Horizon Club Lounge. We do...

Blue Hill, Maine
Reviewed 1 week ago

If you are looking for a luxury hotel, I don't think you will find a better one anywhere. The hotel staff are amazingly helpful and friendly, and the facility is beautiful, modern, and well appointed. The views of the river are stupendous. My room's floor to ceiling windows looked out over the river to the beautiful skyline on the other...

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Helpful?
Thank bluehilltim
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear bluehilltim, Thank you for your choosing Pudong Shangri-La, East Shanghai as the residence of choice on your recent stay, and for taking the time to share your thoughts with us. We are absolutely delighted to hear you enjoyed the stunning view and comfort of your room, and took time to visit Jade on 36. Our team members take great...

Seoul, South Korea
Reviewed 1 week ago

some is rude and some doen't know what to to when guest has complain. and I felt discrimination against non chinese and non corporates. They need to be educated more and more. The quality of service is poor.

Review collected in partnership with shangri-la.com
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Helpful?
Thank passion1011
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear passion1011, Thank you for taking the time to share your feedback here with us. Please be assured we value all guests equally and do not take such incidents lightly. We hope you may be able to share more details so we may look into the matter, and take necessary follow up measures. Please reach out to me at teresa.koh@shangri-la.com....

Shanghai, China
Reviewed 1 week ago

The hotel is located in the center of city, which is nearest to the huangpu river. it offer a fantastic river view from the room. breakfast is good with lots of options. service of club lounge is excellent, everyone always be nice and sweet. housekeeping is diligent.

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Helpful?
1Thank dimotion
A TripAdvisor Member
Level Contributor
13 reviews
4 hotel reviews
8 helpful votes
Reviewed 1 week ago via mobile

The hotel has one of the great views in town and just right at the corner you can see the amazing oriental pearl tower, as well the restaurants in the hotel are amazing, the view at the bar is something special. The rooms are luxurious and really good to enjoy one of the best places we have been in!

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Helpful?
1Thank A TripAdvisor Member
Coventry, United Kingdom
Reviewed 1 week ago

I stayed for 9 days at this hotel. The staff is excellent and very polite. The overall service level in the hotel is top notch. Food (dinner) is good, breakfast is amazing with lot of options. The swimming pool is better than many other hotels. It even has a tennis court for the guests, though I did not use it....

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Helpful?
1Thank Rohit C
TeresaKoh2016, Public Relations Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Rohit C, Thank you for your choosing Pudong Shangri-La, East Shanghai as the residence of choice on your recent stay, and for taking the time to share your experience with us. We are absolutely delighted to hear you enjoyed the stunning view and comfort of your room as well as took time to savour the myriad dining options at...

Leeds, United Kingdom
Reviewed 2 weeks ago

This is the best luxury hotel in Shanghai.. I have travelled through China for 15 years on business, staying at 5 star hotels, but always using the Shangri La in Shanghai. The people are the best, the rooms are the best, the food is the greatest, the view and position on the river is the best, and it outclasses the...

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Helpful?
2Thank Jonathan R
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Jonathan R, Thank you for choosing the Pudong Shangri-La for your most visit to Shanghai. As a frequent traveler and reviewer on Trip Advisor I appreciate you taking the time to write your review. I am delighted to hear that you had a fantastic stay with us. I am thrilled we were the highlight of your trip in Shanghai...

Reviewed 2 weeks ago

I travel on both business and pleasure to Shanghai on a frequent basis and when I stay overnight, my hotel of preference is the Shangri-La-La. In addition, I have hosted a number of business meetings, and the hotel staff have always ensured that the facilities and food allowed me to have an effective and very comfortable meeting. The hotel is...

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Helpful?
Thank Nils Y
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Nils Y, Thank you for choosing the Pudong Shangri-La for your recent visit to Shanghai. As a frequent traveler to our hotel I appreciate you taking the time to review us on Trip Advisor. I am thrilled you had another amazing stay with us and our team went above and beyond to create a memorable and lasting experience. I...

London, United Kingdom
Reviewed 2 weeks ago via mobile

This is a truly luxurious and excellent hotel. We were fortunate to be upgraded to a suite overlooking The Bund and river. From check-in to check-out was a wonderful experience. The Horizon's Club Lounge is one of the best we have used. All the staff were highly professional, experienced and politely friendly. Room was immaculate, bed was wonderfully comfortable, bathroom...

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Helpful?
1Thank Abbprivate
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Abbprivate, Thank you for choosing the Pudong Shangri-La again for your most visit to Shanghai. As a frequent traveler and reviewer on Trip Advisor, I appreciate you taking the time to write your review. I am delighted to hear that you had a fantastic stay with us and found our facilities exceptional. I am thrilled you enjoyed our friendly...

Henderson, Nevada
Reviewed 2 weeks ago

It is indeed a beautiful hotel, breakfast buffet is excellent. Rooms given to us, of a lesser category because we are Airline staff are still nice ! The concierge always helpful ! The Yi cafe is very well stocked and offers one of the best buffets in Shanghai but super overcrowded if you show up on a Sunday ! The...

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Helpful?
Thank Alma G
Stella G, Manager at Pudong Shangri-La, East Shanghai, responded to this review

Dear Alma G, Thank you for choosing Pudong Shangri-La, East Shanghai as your preferred hotel during your visit to Shanghai. We are delighted to hear that our team members who go above and beyond to ensure you a memorable stay each time. We do hope to have the pleasure of welcoming you back again soon. Kind regards, Stella Gu Director...

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Staying in Lujiazui

Neighbourhood Profile
Lujiazui
When people speak of Shanghai’s futuristic skyline, it’s the financial district of Luiazui they are speaking of. Shanghai’s most iconic buildings are located in close proximity to Lujiazui’s elevated ring road and swanky eateries. Sky-high shopping and chic bars fill the highrises around the area. As is characteristic of a world-class financial business district, some of Shanghai’s best malls and hotels can be found in the neighborhood. While everyone on the famous Bund side of the river gazes in awe at these amazing structures, all the buildings here, as well as Lujiazui’s riverside promenade, offer great views of the historic buildings all along the Puxi side. The Lujiazui park often hosts music festivals throughout the year, and park goers can party and stroll in the shadow of some of the world’s tallest buildings.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
As Shanghai's preeminent hotel, Pudong Shangri-La, East Shanghai offers business and leisure travellers the perfect combination of comfort, service and convenience. Located on the Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historic Bund, the hotel enjoys easy access to the city's most famous sites. Hongqiao Airport can be reached in just 35 minutes and Pudong Airport in 45 minutes.The hotel comprises a luxurious collection of well-appointed guestrooms and suites in two distinctive wings: the 577-room classic River Wing and the 375-room contemporary and exclusive Grand Tower. All rooms feature panoramic views of the Bund, the Huangpu River or Pudong's spectacular skyline.The prestigious Grand Tower provides some of Shanghai's most luxurious and spacious accommodation. It is also home to the Horizon Club, which offers guests the highest level of personalised service and attention. ... more   less 

Additional Information about Pudong Shangri-La, East Shanghai

Address: No.33 Fucheng Road, Pudongxin District, Shanghai 200120, China
Region: China > Shanghai Region > Shanghai > Lujiazui
Price Range: RM926 - RM1,613 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pudong Shangri-La, East Shanghai 5*
Number of rooms: 952
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Shangri-La Hotels and Resorts, Priceline, Booking.com, Agoda, Ctrip TA and Jetsetter so you can book your Pudong Shangri-La, East Shanghai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pudong Shangri-La Shanghai Hotel Shanghai
Pudong Shangri La Hotel Shanghai
Shangri La Shanghai
Hotel Style:
#13 Romantic Hotel in Shanghai
#17 Business Hotel in Shanghai
#20 Luxury Hotel in Shanghai
#23 Family Hotel in Shanghai
#163 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Pudong Shangri-La, East Shanghai staff and other travellers.
5 questions
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Wakefield, United Kingdom
4 months ago
Burbank, California
9 months ago

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Questions? Get answers from Pudong Shangri-La, East Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a river view, as high as you can get”
 of 5 bubbles bluehilltim, 16 Mar 2017 | Read review
“river view,”
 of 5 bubbles dimotion, 14 Mar 2017 | Read review
“Go for River wing room for the view, choose higher floors.”
  • View of Bund and City skyline across Huangpo river from room
  • City view in the morning
  • The hotel from river bank
  • View of Oriental Pearl from the 25th floor room in River Wing
 of 5 bubbles RohitC926, 13 Mar 2017 | Read review
“Try for a river view and the Horizon floor”
 of 5 bubbles B3625ZCjonathanr, 11 Mar 2017 | Read review
“I won't know since the hotel staff decides what to give us and not always according to our rank. But the beds are very comfortable !!!”
 of 5 bubbles 150almag, 6 Mar 2017 | Read review
5 of 5