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Shanghai Marriott Hotel Hongqiao

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#79 of 4,571 Hotels in Shanghai
Certificate of Excellence
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448 Reviews from our TripAdvisor Community

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Showing 240: English reviews
San Diego, California
Reviewed 2 days ago NEWvia mobile

3 day business trip and is on a par with best 5 star business hotels of the world... great room amenities including in room nespresso machine Comfortable bed and pillows... great work area and internet... short service valet ... incredible authentic local breakfast buffet

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Helpful?
Thank Spoek2
Atlanta, Georgia
Reviewed 3 weeks ago

The hotel is undergoing major renovations and the executive lounge is closed. They have relocated it to another area. That said the selections in the lounge are very good, even if the atmosphere is not great. The breakfast buffet is also very good. The hotel was clean. What made the hotel stand out was the staff that helped me during...

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Helpful?
Thank plum9195
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Plum9195 Thank you for sharing your experience and wonderful compliments about the staff service of our hotel, we couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continue to support and always look forward welcoming you back! Hope to serve you very soon. Warm Regards, Raymond Xu Director of Rooms raymond.xu@marriott.com

Reviewed 4 weeks ago via mobile

Hi all, Just a friendly warning about this hotel. They are renovating 3 floors (6 till 8) since beginning of October therefore the executive lounge is closed. There is a substitute but no breakfast served there. Also because of the renovation, there is more noise in the hotel and their room capacity has gone down a lot. I have stayed...

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Helpful?
Thank Stefan H
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Stefan H We thank you for having chosen Shanghai Marriott Hotel Hongqiao and we prize your feed-back as integral part of the Guest experience. We are very sorry for any unpleasant experience during your last visit and we regret that our service failed to recognition of you and hotel renovation make the condition did not meet your expectations. In...

Reviewed 23 October 2016 via mobile

We have been a Chinese Restaurant at the Marriott Hotel in Shanghai. It calls Man Ho, right next to the People Square. The service is excellent. The dim sum is great, they are doing all you can eat for RMB 98 at weekdays, RMB128 for weekend. We were very enjoy.

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Helpful?
Thank Erica L
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Erica L We are delighted to hear the wonderful review posting for your recent experience. In our hotel we have cuisine of every popular type around the world, we will keep on pushing hotel food quality & restaurant service to delight more guests enjoyed the hotel. We hope you will choose to stay with us again shall your travel...

Shanghai, China
Reviewed 16 October 2016

Comfortably large and very clean room and very comfortable bed. Suitable after a lengthy flight. I stayed for one night only, so didn't explore all the amenities. Fresh fruit left on the table was a nice touch.

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Helpful?
Thank FrequentChinaFlyer
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear FrequentChinaFlyer Thank you for your review and for selecting our hotel for your recent trip to Shanghai. We are delighted to read that your stay was a successful one and that you rated us with full marks. It will be definitely be a great motivation to all of our service team. All the hotel staff looked forward to seeing...

Reviewed 9 October 2016 via mobile

Very nice staff. High-quality food and service at restaurant. Interior aging a bit. They are currently remodeling the Executive lounge. The worst of any VPN at hotels we've started in China. These days it is very important they upgrade soon or will loose business travelers, for sure

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Helpful?
Thank flyboy64
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Flyboy64, Thank you for staying at Shanghai Marriott Hotel Hongqiao. We are so pleased to hear that you enjoyed our hotel staff service & the food. And during recent period hotel will do the internet access upgrading very soon. Hop you will find hotel new images after a certain period. Thank you again for your constructive comment and look...

Moscow, Russia
Reviewed 6 October 2016 via mobile

My husband and I stayed here for a weekend getaway. We live in Shanghai. The hotel was very clean and comfortable. The staff was kind and the breakfast was super amazing! It's close to a metro so it's easy to get around town.

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Helpful?
Thank bbabnire
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Bbabnire, Thank you for your review and for enjoying your recent stay at our hotel. We are delighted to read that you had a good experience with hotel service, the rooms & the breakfast. Your comments will be definitely a motivation to all our team members to make all guests travel brilliantly. Bbabnire, we look forward to serve you...

Houston, Texas
Reviewed 15 September 2016

This hotel is great for business, and for enjoying a relaxing stay in a well cared for property, for any traveler. The lobby is beautiful; both grand and inviting. Our room was on a higher floor, good sized, very clean, with a comfortable bed. The staff elevates a guest's experience here. We were greeted by Jean-Oilvier, one of the managers,...

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Helpful?
Thank joboxer555
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Joboxer555 Thank you for taking the time to share with us your recent experience with us here on TripAdvisor. We are glad to hear that you had such an enjoyable time with us. Your great comments about hotel facilities & staff service will be shared with the team to motivate us to make more guests travel brilliantly. Joboxer55, thank...

Reviewed 12 September 2016 via mobile

Stayed here on a business trip. The hotel is very luxorious. Rooms are big and modern. Staff was very attentive. Food is great too. They also have a great workout space. If you are traveling via Hongqiao airport, the location is very convenient. The only downside is there is very little to do outside this hotel - there are no...

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Helpful?
Thank Mikewhiteley05
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Mikewhiteley05, Thank you for your recent Tripadvisor review! It's nice to hear your positive comments about Shanghai Marriott Hotel Hongqiao for sharing your experience. We are glad you enjoyed your accommodation & dining, even health club in the hotel. Your comments about our very convenient location & our staff service will be shared to our team members to motivate...

Reviewed 2 September 2016 via mobile

Over the last years I have been several times to the Marriott Hongqiao hotel. Step by step has bee deteriorating in their service, amenities, etc. It was more than one year since I was there last time and I have found the hotel much worst in several areas. Starting with the breakfast, the offering and quality has been reduced significantly...

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Helpful?
Thank Hans H
Raymondxu001, Assistant Front Office Manager at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Hans H, Thank you for taking the time to review Shanghai Marriott hotel Hongqiao after your recent stay with us and we very appreciate your loyalty despite the fall down you experienced on your recent visits. Thank you for highlighting some areas for us to improve upon and please rest assured that we will focus our attention on those...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes' walk from the nearest #10 Metro Longxi Road station, 15 minutes' drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan' an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. Beginning 10th October 2016, the hotel will undergo an upgrade to part of guestrooms and facilities (daily from 9am to 05:30pm) until further notice. ... more   less 

Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: RM752 - RM1,402 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Marriott Shanghai
Shanghai Marriott
Hotel Style:
#75 Business Hotel in Shanghai
#76 Luxury Hotel in Shanghai
#178 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Hongqiao staff and other travellers.
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Wichita, Kansas

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Questions? Get answers from Shanghai Marriott Hotel Hongqiao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors for better view”
  • small area with tea service
  • comfy bed, nice chair for relaxing, too. Large desk in room as well
 of 5 bubbles joboxer555, 14 Sep 2016 | Read review
“ask back side not on the main road side”
 of 5 bubbles jcmsak1, 10 Aug 2016 | Read review
“pick another hotel!!!!”
 of 5 bubbles 750LisaB750, 6 Aug 2016 | Read review
“Get a room on the inside facing the central court - that will avoid road traffic noise.”
 of 5 bubbles kharland, 21 Apr 2016 | Read review
“good location”
 of 5 bubbles 220chul, 15 Feb 2016 | Read review
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