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Shanghai Marriott Hotel Hongqiao

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#89 of 4,969 Hotels in Shanghai
Certificate of Excellence
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1 room 2 adults 0 children
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Shanghai Marriott Hotel Hongqiao
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466 Reviews from our TripAdvisor Community

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Showing 251: English reviews
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Cork, Ireland
Reviewed 4 days ago NEWvia mobile

I expected a lot more for the price I paid and my member status. I can't fault the staff they were always curtious but the room was very standard and not as advertised when I booked . The hotel is going through construction so executive floor not available so Marriott need to change there pricing to reflect this. The temporary...

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Helpful?
Thank Woody8276
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Value Guest, Thank you for posting your review on Trip Advisor - your feedback is very much appreciated. Please accept our sincere apologies for some hotel service function was not met your expectation and I can fully understand your disappointment. Your concerns will share with hotel high management team to take according action immediately. I do hope despite your...

Reviewed 5 days ago NEW

stayed at the Marriott Hong Qiao to be honest wouldn’t recommend it it was under construction & as a Marriott platinum member the room I got which was an upgrade would be rated as maybe the most simplest room I’ve stayed in 32 years of travels not worth the stay , should have stayed downtown at JW or Marriott city...

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Helpful?
1Thank Albert S
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Albert S Thank you for taking the time to share your recent experience at the Shanghai Marriott Hotel Hongqiao. As a valued guest, I was disappointed to hear about your experience during your stay. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. Your valued feedback highlighted a lot...

Seattle
Reviewed 1 week ago via mobile

The white stuff is there from the day I checked in till the day I checked out. I wonder if carpet is ever vaccumn. The breakfast is good if the chefs there ever care. Sometime the hot soy milk is ice cold at 8 am. On the plus side, I do like the wonton and noodle stations.

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Helpful?
Thank JonSeattle
Eindhoven, The Netherlands
Reviewed 2 weeks ago via mobile

Hotel is nice and very welcoming. Service is very good, however few people speak English. The breakfast is good and with lots of choices, but €35 is a little overpriced. Most rooms are not with breakfast included, mine was fortunately. Starbucks is also in the same building and might be a good alternative. For dinner, you can choose buffet also....

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Helpful?
Thank fvi93
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Fvi93 We thank you for having chosen Shanghai Marriott Hotel Hongqiao and sharing your comments on the trip advisor. We are pleased to learn that you have enjoyed your stay with us and for having shared your valuable feed-back. Be assured that your comment has reached our highest attention and we would like to bring to your kind attention...

Chicago, Illinois
Reviewed 4 weeks ago

Seems the default place when we visit our Shanghai office. Excellent service and helpful and professional staffs. Rooms were good but not supper modern. Lounge was decent. I really like the breakfast options. Gym and swimming pool were pretty good. And if you want to walk to nearby restaurants those are decent tool. Not a great location if you want...

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Helpful?
Thank jjkittycat
Raymondxu001, Direct of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Jjkittycat Thank you for choosing Shanghai Marriott Hotel Hongqiao as your preferred accommodation! We are glad to know that you enjoyed a comfortable stay in our hotel. We would share your comments to all the team to keep us making guest a brilliant travel. If any chance brings you back to Shanghai please let us know at any time...

Sydney, Australia
Reviewed 13 February 2017

I would like to extend my thanks to Paris for her assistance with an ATM credit card problem that I experienced,she was very helpful and supportive during this very frustrating time, and continues to help me get this issue fixed. I wish to also extend my thanks to both Tom and Allen in the lounge who are great at attending...

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Helpful?
Thank Lizzie03_12
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Lizzie03_12 Thank you for sharing your stay experience in Shanghai Marriott Hotel Hongqiao. Your compliments to our staff are no doubt will not be ignored and respected staff have been informed already to motivate them to serve guest more brilliantly. We look forward welcoming you & your husband back again and creating another wonderful experience. Raymond Xu Director of...

Luxembourg City, Luxembourg
Reviewed 11 February 2017 via mobile

Corridors are stuffy, rooms large but dated, bathroom plumbing not the best. Service is very good and breakfast the usual standard but I'll try other options next time in Shanghai. In the room something was mentioned for renovation but is not visible yet.

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Thank auteur
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Auteur Thank you for taking the time to send in a review regarding your recent stay with us. We are certainly happy to hear that you enjoyed your hotel service with us. As you mention for the hotel renovation, it still need a little bit more time to let you see the hotel new image. At Marriott, we strive...

Kuala Lumpur, Malaysia
Reviewed 31 January 2017

Excellent service, they have very helpful and professional staffs. The hotel may be old but the rooms are newly refurbished. It's an excellent hotel for business trip. If you need to catch a train downtown, the Metro station is not too far away.

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Helpful?
Thank Daniel C
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Daniel C, Thank you very much for taking the time to share your stay experience with us. We focus on exceeding our guests’ expectations through exceptional service and we are very delighted you were enjoyed your stay with us. Hotel right now was under renovation & hope you will find hotel new image for a certain period. I do...

Hong Kong, China
Reviewed 22 January 2017

Old hotel not particularly well maintained. Comfortable bed. Hotel needs refurbishing not at all up to Marriott normal high standard in China and Asia. Location is good if you need to be at the Hongqiao Airport.

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Helpful?
Thank Martin S
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear Martin S Thank you for giving your comment about your recent stay in Shanghai Marriott Hotel Hongqiao. We are sorry to hear that the hotel current layout & image had not given you a pleasant feeling. Hotel right now was starting to do renovation since the guest room Hope you will find hotel new appearance soon. Thank you again...

Taipei, Taiwan
Reviewed 29 December 2016

I stayed in your hotel over 10 times this year and always had good experience. The hotel is very comfortable and service is great. I also recommend your hotel to my friends and they gave a good evaluation on your hotel too. Very appreciate your nice service, especially supervisor Ms. zzCenie趙's arrangement. Will always choose your hotel to stay when...

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Helpful?
Thank gc888889
Raymondxu001, Director of Rooms at Shanghai Marriott Hotel Hongqiao, responded to this review

Dear gc888889, On behalf of our entire team, thank you so much for sharing your excellent feedback on your recent experience with us. We are so happy to read that our team and the hotels facilities helped to create such a memorable stay for you. I will ensure I share your compliments with all our staff and I do hope...

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Staying in Gubei / Hongqiao / Minhang

Neighbourhood Profile
Gubei / Hongqiao / Minhang
West of Shanghai’s better-known business, cultural and entertainment centers, lies an expansive area of residential neighborhoods peppered with lifestyle pockets that have their own unique attractions. The schools have formed pockets of international communities throughout Gubei, Hongqiao and Minhang. Quite a few entertainment and shopping centers have built up over the years to cater to these communities. While living here means you are relatively far away from Shanghai’s usual hot spots, the large parks, spacious homes and proximity to great Japanese and Korean food keep the neighborhoods popular.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in a high-end residential west area of Shanghai, the Shanghai Marriott Hotel Hongqiao is only 5 minutes' walk from the nearest #10 Metro Longxi Road station, 15 minutes' drive from Hongqiao International Airport & Railway Station. Since the hotel is close to both Hongqiao Economic and Technological Development Zone and Linkong Economic Zones, guests enjoy easy access to the people square, the Bund, Pudong area via adjacent Yan' an Expressway and to Jiangsu Province by superhighway.This five-star hotels offers spectacular terraces garden views with 313 rooms and suites. All rooms are well furnished with international standards of comfort and technology systems with 32-inch LCD TV, high speed Internet access and a full array of first class amenities. Furthermore, the hotel has outstanding meeting facilities that incorporate great flexibility and proximity. With 1,900 square meters of function space, it will be well organized by experienced team with state-of-the-art technology for every efficient meeting. Beginning 10th October 2016, the hotel will undergo an upgrade to part of guestrooms and facilities (daily from 9am to 05:30pm) until further notice. ... more   less 

Additional Information about Shanghai Marriott Hotel Hongqiao

Address: 2270 Hongqiao Road, Changning District, Shanghai 200336, China
Region: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Price Range: RM872 - RM1,599 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shanghai Marriott Hotel Hongqiao 4.5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Marriott Shanghai
Shanghai Marriott
Hotel Style:
#75 Business Hotel in Shanghai
#85 Luxury Hotel in Shanghai
#181 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Shanghai Marriott Hotel Hongqiao staff and other travellers.
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Wichita, Kansas

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for the price of 1200 rmb you can get a great room downtown it wasnt worth the money at all , and the room was old”
 of 5 bubbles W3352LValberts, 19 Mar 2017 | Read review
“higher floors for better view”
  • comfy bed, nice chair for relaxing, too. Large desk in room as well
  • small area with tea service
 of 5 bubbles joboxer555, 14 Sep 2016 | Read review
“ask back side not on the main road side”
 of 5 bubbles jcmsak1, 10 Aug 2016 | Read review
“pick another hotel!!!!”
 of 5 bubbles 750LisaB750, 6 Aug 2016 | Read review
“Get a room on the inside facing the central court - that will avoid road traffic noise.”
 of 5 bubbles kharland, 21 Apr 2016 | Read review
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