We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

5.2 km from Shanghai centre
  • Free Wifi
  • Free Parking
  • Pool
Save
Apr 2 Apr 3
1 room, 2 adults, 0 children
SAVE US$256 US$465*US$209*View Deal
US$465*US$209*View Deal
US$465*US$209*View Deal
12 Hengshan Road, Xuhui District, Shanghai 200031, China
Name/address in local language
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/04/2017 03/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods
    Rooms
    02/04/2017 03/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Shanghai hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    02/04/2017 03/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "eb2f5e0cfb0b4356a84518bd894ee507", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":3258620,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[108700770],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":4,"year":2017},"checkout":{"day":3,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":209,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"eb2f5e0cfb0b4356a84518bd894ee507","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":465,"lowestMetaPrice":207,"additionalPartner":false,"highestMetaPriceDisplay":465,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":465,"lowestMetaPrice":207,"highestMetaPriceDisplay":465,"hotelName":"Twelve at Hengshan, a Luxury Collection Hotel, Shanghai","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImViMmY1ZTBjZmIwYjQzNTZhODQ1MThiZDg5NGVlNTA3IiwiQUlLIjoiZmYxYTAxZGNlM2NmNDE1YWJiNDI0NmE1YjRjYWNlYTEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "numHacTries": -1, "checkIn": "02/04/2017", "checkOut": "03/04/2017", "lowestPrice": "US$207", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53965111":"TravelocityEWS","80002868":"AgodaIB","44746411":"Expedia","79529289":"CheapTicketsEWS","109261319":"HotelsCom2IB","108700770":"StarwoodIB","78959016":"OrbitzEWS","46568971":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"divClasses":"prw_rup prw_ibex_room_grid_hsx","moduleList":["handlers","tracking"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","moduleList":["handler"],"js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","moduleList":[],"js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    All reviews french concession courtyard room grand suite starwood property central garden spg recognition garden view lined streets next visit to shanghai busy city fitness facilities swimming pool free upgrade bars and restaurants larger room front desk staff hotel is beautiful high tech hotel management convenient location
    Reviewed 23 September 2016 via mobile

    I love this hotel after staying for years at the Westin Bund. This hotel has all of the trappings of a boutique hotel in a great location in the French Concession, Xuhui District of Shanghai. Easy walk to so many great restaurants in a very...More

    Helpful?0
    Response from Johnny_Mathis_LC, General Manager at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    Dear valued customer, Thank you for choosing Twelve at Hengshan, A Luxury Collection Hotel, Shanghai and spending your precious time sharing us your comment. I am so delighted to notice your satisfaction with our hotel location and services. Your suggestion on concierge manages will surely...More

    Reviewed 21 September 2016 via mobile

    We stayed here for 5 nights on a recent visit to Shanghai and was very impressed. The location in the French Concession is well located with plenty of good dining and drinking options close by. My Starwood level was recognized and we were given an...More

    Helpful?0
    Response from Johnny_Mathis_LC, General Manager at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    Dear valued guest, Thanks so much for your stay and sharing us your comment regarding the stay, we really appreciate your kind remarks. We feel happy that you are satisfied with hotel rooms, services, food and location. Look forward to welcoming you in the not...

    Reviewed 15 September 2016 via mobile

    On arrival you are pretty much disoriented. Walking through the entrance there is no sense of arrival. More like hey now try to find the reception. If there would be plenty staff around telling you what to do, where to go, then fine. But there...More

    Helpful?0
    Response from Johnny_Mathis_LC, General Manager at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    Dear Larry, Thanks so much for your stay and sharing us your comment regarding the stay. We feel so sorry it took some time to check your booking information which made you wait for a long time, please accept our apologies for the inconvenience caused....More

    Reviewed 10 September 2016

    Having stayed at the Twelve at Hengshan a few years before, I was looking forward to a return visit given it's excellent location in the French Concession and serene hotel environment. Some of the recent reviews had me a little wary, but all in all...More

    Helpful?0
    Response from Johnny_Mathis_LC, General Manager at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    Dear valued guest, Highly appreciated for your staying at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai! We really appreciate your kind remarks and for taking the time to review us on the Trip Advisor. We are really regrettable for the issue that you mentioned...More

    Reviewed 8 September 2016 via mobile

    I had a fantastic time staying at Twelve. The staff was wonderful, and the room was very nice. The food was pretty delicious as well.. My only complaint was the humidity inside of the room. Granted, I'm in China in the summer, but so it...More

    Helpful?0
    Response from Johnny_Mathis_LC, General Manager at Twelve at Hengshan, a Luxury Collection Hotel, Shanghai

    Dear valued guest, Thank you very much for staying with us during your trip to Shanghai. We really appreciate your kind remarks and for taking the time to review us on the Trip Advisor. We feel happy that you are satisfied with hotel rooms, services,...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Spa
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Restaurant
    • Bar/Lounge
    Photos
    Room/Suite (53)
    Hotel & Grounds (40)
    Bathroom (25)
    View from Room (17)
    Nearby
    Former French Concession
    While there are technical borders to the
    area formerly governed by the French in
    Shanghai, the "French Concession" of today
    is an amorphous neighborhood that is a
    favorite of the city's foreign residents.
    While it is mostly within the Xuhui
    district, residents will sometimes include
    parts of Jing'an and Luwan in their mental
    ...More
    Nearby Restaurants
    Garlic
    117 reviews
    .20 km away
    Shari Modern Japanese cuisine
    31 reviews
    .24 km away
    HengShan XiaoGuan (HengShan)
    32 reviews
    .30 km away
    Twelve Hengshan
    7 reviews
    .07 km away
    Nearby Attractions
    Shanghai Former Residence of Soong Ching Ling (Song Qingling Guju)
    67 reviews
    .68 km away
    Xujiahui Business Circle
    31 reviews
    .87 km away
    Shanghai Library (Shanghai Tushuguan)
    31 reviews
    .23 km away
    International Cathedral
    5 reviews
    .23 km away
    Questions & AnswersAsk a question
    macjon
    Hi Is breakfast include in the rate? john
    16 January 2017|
    Answer Show all 2 answers
    Response from William S | Reviewed this property |
    Our particular rate did not include breakfast during that stay though it was an option. I did have breakfast included in all my other SPG stays in China. I would check your reservation or with your booking agent.
    0
    Votes
    weecolt
    Do you have 3 room suites for 5 adults?
    18 November 2016|
    Answer Show all 2 answers
    Response from GDHotROAD | Reviewed this property |
    I am a traveler not the hotel but they have roll a ways and spacious rooms
    0
    Votes
    Room Tips
    "Room facing inner garden at higher floor with balcony"
    Shoo-in C, 1 month agoRead review
    "rooms with view inside , the hotel is oval , and on a very busy road , my room had a niv=ce view on a garden..."
    amielavi, 3 months agoRead review
    "The RMB 1800 rooms with Breakfast seem to be a great compromise value wise."
    anantshiv, 3 months agoRead review
    "Rooms layout can be confusing and a long walk"
    Kiaan Z, 3 months agoRead review
    "rooms facing inside the wonderful garden"
    78, 4 months agoRead review
    "Courtyard room was lovely"
    Kelly M, 7 months agoRead review
    "Rooms closest to elevators are the largest but the downside is the noise from guests returning"
    Ego13sg, 7 months agoRead review
    "Hengshan restaurant has the best Cantonese food"
    ekaihatsu, 9 months agoRead review
    "rooms face within can be with baclony"
    Chun S, 9 months agoRead review
    "choose the inner circle that you will have a better view of the garden at the center."
    Jaasooon, 11 months agoRead review
    Similar nearby hotels
    InterContinental Shanghai Ruijin
    URBN Boutique Shanghai
    Regal International East Asia Hotel
    Radisson Blu Plaza Xingguo Hotel Shanghai