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Sheraton Shanghai Waigaoqiao Hotel

Hotels.comUS$74*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$117*
US$74*
US$76*
US$117*
US$74*
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Sheraton Shanghai Waigaoqiao Hotel
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247 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Saint John, Canada
Reviewed 3 days ago NEW

This is the most beautiful hotel I have ever stayed in. It had everything you could want. We ate at two of the restaurants and the food was outstanding. The pool was nice, we took a little tour of the spa, but didn't really have time for a massage.

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Helpful?
Thank Songgirl58
Philippines
Reviewed 5 days ago NEWvia mobile

The staff of Sheraton Shanghai Waigaoqiao Hotel are very warm and accommodating. Mr. Cam Wan, the concierge staff we approached, went out of his way, contacted and communicated a personal information to a privately owned tranport car just to get us immediately to the airport.

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2Thank GraceDizon
Frankfurt, Germany
Reviewed 6 days ago NEW

I enjoyed my stay at this hotel because the room was spacious and the bed comfortable. The breakfast options (from Chinese to Western style) was of good quality and with a variable range. Also the swimming pool and the sports facilities were good and clean. The only required improvement from my point of view is the English skills of the...

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Thank Franco F
Reviewed 2 weeks ago

I agree with some of the other customer comments about the room and food despite the hotel seemingly in the middle of nowhere in some industrial park. It's the service that lacks. I got in to the hotel about 10 pm, taking a late flight from Xi'an. Skimpy 24 hour service compared with other hotels. Aside from the server at...

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Helpful?
Thank Greg B
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Greg B, Thank you for sharing your experience with us on TripAdvisor following your visit to Sheraton Shanghai Waigaoqiao Hotel. I would like to offer my sincere apologies for failing to live up to your expectations on this occasion. I am most concerned to hear that your stay with us was disappointing and kindly rest assured that your feedback...

Shanghai, China
Reviewed 3 weeks ago via mobile

I've stayed in a few place in china and this is an excellent chose hotel staff arr friendly. Room is great deb are comfortable. I realy recomende this hote for business stay. A bit far from central shanghai dut 30 taxi.

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Helpful?
Thank Dcote57
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Dcote57, Thank you for staying with us at Sheraton Shanghai Waigaoqiao Hotel and for taking the time to share your experience on TripAdvisor. It was our great pleasure to host you and I am so happy to learn that you enjoyed our room. Hope your travel plan will bring you back to Shanghai in the near future. We look...

Taipei, Taiwan
Reviewed 18 April 2017

We stayed here 2 days for business trip. the location is close to Shanghai Pilot Free Trade Zone and convenience for us. The service is good and the staffs are kind. The quiet room is big with a walk-in dressing room, a king-size bed. The breakfast is rich, fresh and delicious. I also did exercise in the gym and the...

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Helpful?
2Thank ClytieC
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear ClytieC, Thank you very much for sharing your feedback on TripAdvisor with regard to your stay at Sheraton Shanghai Waigaoqiao Hotel. We are pleased to know that you enjoyed your stay with us and that you liked our gym and equipments, and found our service and breakfast were outstanding. Your kind words of praise will certainly be shared with...

Reviewed 18 April 2017 via mobile

We had a night's stay at the Sheraton Waigaoqiao after our trip to Disneyland, and I'm very impressed with the overall experience from start to finish. We were pleased to grab a free shuttle ride from Disney Town back to the hotel, then we had a very smooth check in. Our room was on the 31st floor with all the...

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Helpful?
1Thank Bruce H
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Bruce H, Thank you for choosing Sheraton Shanghai Waigaoqiao Hotel and posting a review on tripadvisor following your recent stay with us. We are pleased to know that you enjoyed your stay with us and that you like our location, room, room service, breakfast and reception service. Your kind workds of praise will certainly be shared with the broader...

Melbourne, Australia
Reviewed 17 April 2017

After some days around Shanghai visiting factories and customers I have finished my weekend at Sheraton Shanghai Waigaoqiao. It wasn't my first option but i didn't want to stay in the center because the stress. Thank I did it. I believe this will be my option forever at Shanghai. The hotel will said that it is far from the center...

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1Thank Rpoj_2009
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Rpoj_2009, Thank you very much for taking the time to share your experience at Sheraton Shanghai Waigaoqiao Hotel on TripAdvisor. I am delighted to learn that you enjoyed our location, room and found our breakfast was delicious and servcie was attentive. Rest assured that your positive feedback will be shared with the broader hotel team. We hope to see...

San Marcos, California
Reviewed 7 April 2017

We missed our connecting flight from Shanghai to Chongqing so Delta put us up for the night at this Sheraton. We arrived shortly after midnight and left fir the airport after breakfast at 6:30am. Our group of 13 slept well for at least four hours. When the restaurant opened for breakfast we found a huge offering of Chinese and western...

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Helpful?
Thank Geolorenzo
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear gueat, Thank you very much for staying with us at Sheraton Shanghai Waigaoqiao Hotel and for taking the time to share your experience on TripAdvisor. It is a great pleasure to read that your stay was excellent. We also deeply appreciate that you trust our property for your stays in Shanghai. I really hope we can have the opportunity...

Missoula, Montana
Reviewed 29 March 2017 via mobile

Great rooms and location. Awesome breakfast and amenities. Staff doesn't speak too much English but enough. Short stay but we would come back. Shuttle to airport was about 45 minutes. Bathrooms were over the top nice.

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Helpful?
Thank Garing23
Phoebe W, Public Relations Manager at Sheraton Shanghai Waigaoqiao Hotel, responded to this review

Dear Garing23, Thank you for choosing Sheraton Shanghai Waigaoqiao Hotel and posting a review on tripadvisor following your recent stay with us. We are delighted to hear that you enjoyed your stay with us and rest assured that your kind feedback will be shared with our hotel team. We look forward to welcoming you back very soon. Sincerely,

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Sheraton Shanghai Waigaoqiao Hotel strategically situated in the China (Shanghai) Pilot Free Trade Zone, offers sophisticatedly designed 451 guest rooms and suites with stunning harbor view, as well as a Sheraton Club lounge on top of the hotel building and Sheraton Club rooms with upgraded amenities. The heart of the lobby features the Link at SheratonSM experienced with Microsoft(R)- a social hub where connections seamlessly take place. Additional amenities include full service restaurants and lounge, and fully equipped fitness facilities featuring the brand's revolutionary new health and fitness program, Sheraton Fitness programmed by Core Performance™. With a burst of freshness, color and variety, three food& beverage venues ranging from Chinese, Japanese and international fare provides an irresistible dining extravagant and culinary spread. Over 2600sqm meeting space include a 1000 sqm ballroom which will make us the ideal choice for every occasion from gala dinners and weddings to intimate meetings and international conferences. The hotel is conveniently connected to Lujiazui Financial District, Shanghai Pudong International Airport and major attractions by several express highways and metro lines. The Disneyland Shanghai currently under construction is only 15 minutes away from the hotel. ... more   less 

Additional Information about Sheraton Shanghai Waigaoqiao Hotel

Address: 28 Jilong Road China (Shanghai) | Pilot Free Trade Zone, Shanghai 200131, China
Region: China > Shanghai Region > Shanghai > Waigaoqiao
Price Range: RM333 - RM696 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Shanghai Waigaoqiao Hotel 4.5*
Number of rooms: 451
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Priceline, Agoda, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Sheraton Shanghai Waigaoqiao Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Best Value Hotel in Shanghai
#21 Spa Hotel in Shanghai
#28 Luxury Hotel in Shanghai
#119 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Shanghai Waigaoqiao Hotel staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Shanghai Waigaoqiao Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up, the more beautiful the view”
Songgirl58, 20 May 2017 | Read review
“The 27th floor was very quiet.”
Geolorenzo, 6 Apr 2017 | Read review
“Get as high a floor as you can”
terryg514, 22 Oct 2016 | Read review
“Get floors higher than 10th floor for ability to see way past building antenaes.”
Sweetiemine, 8 Sep 2016 | Read review
“club level”
Thaitalian_couple, 6 Jun 2016 | Read review
5 of 5
Hotels.com
US$74* /night
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Booking.comUS$76
Expedia.comUS$74
HotelQuicklyUS$117
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Prices are for 1 room, 2 adults
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