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Hotel Equatorial Shanghai

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511 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Greater London, United Kingdom
Reviewed yesterday NEW

I stayed for 3 nights in a 13th floor room with a view of 14 lanes (counted) of busy express-way. The road noise is loud but actually does not disrupt very much. Room modern and clean is various shades of dull beige. GOOD - bed linen, heating controls, steam venting, lighting POOR - Bath shower worked but leaked everywhere, Plugs...

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Helpful?
Thank BigRoryO
Los Angeles, California
Reviewed 1 week ago

Great hote, the location is wonderful, staff are very nice and helpful. The breakfast is good and with many choices. The wifi is acceptable, not too bad. But some apps are still not working. The price is little bit high.

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Helpful?
Thank skreis2016
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking...

Nuremberg, Germany
Reviewed 2 weeks ago via mobile

We stayed for one night. Got parking lot with some discussions, but we are used to that already. Check in was working well. Got upgrade to newly decorated room w/o additional charge. Room was nice decorated. When we tried to sleep we find some continuous noise from some fan or A/C outside unit in front of our window (Room 604)...

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Helpful?
Thank ChristophSan
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear Guest, Thank you for your review; I am delighted the location was convenient and the hotel itself, however, I'm sorry to hear about the noise which disturb sleep quality. Please no hesitate to contact our DM or dail "0" (call center) if you find any problems during your stay, we will do something to improve your satisfation. For us...

Reviewed 2 weeks ago via mobile

beautiful hotel, beautiful view, staff cordial, the rooms are comede and accoglienti, not there yes can say own nothing, excellent breakfast and 'ecc econnessionedimerda! it advice really very, a point of reference for shangai

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Helpful?
Thank Federico P
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your splendid comments regarding all most every aspect of the hotel. Your satisfaction is the best praise and recognition on our works which will certainly encourage our team to continuously contribute our efforts to maximize the guest’s satisfaction. Thank you very much for your time and we’re looking...

Reviewed 3 weeks ago via mobile

good hotel i stay at shanghai. good service, comfortable room, delicious foos. the location is very good about five minutes walk to motor line 2 & 7 jingan temple station. I will stay here again when i come to shanghai.

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Helpful?
Thank hyukchi0324
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. To assist our guests in any way possible is the primary task for every staff member at the Hotel Equatorial Shanghai to complete. To ensure guest satisfaction is our ultimate goal which we strive to achieve guest requirements. Thank you for your time. We look...

Shanghai, China
Reviewed 3 weeks ago via mobile

I feel like home, everything looks great , feel good, a wonderful experience making my trip a unforgettable memory! The price is pretty much reasonable, we have a great view from to the Shanghai city that is so fantastic!Thanks millions!

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Helpful?
Thank watts88
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and for your wonderful compliments. Your nice comments will be shared at the daily management meeting. We will continuously contribute our efforts to maximize the guest’s satisfaction in every way possible. Thank you very much for your time. We look forward to seeing you again in the near future.

San Jose, California
Reviewed 3 weeks ago via mobile

It was such unforgettable, pleasant experience staying in Equatorial hotel, shanghai, it's much better than the Marriot Hotel in San Francisco! The food is amazingly delicious, the room is so modern comfortable and clean, I feel like living In 5 stars hotel, the experience is unforgettable.

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Helpful?
Thank cheyenneoma
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing the Hotel Equatorial Shanghai and your lovely comments. We feel greatly honoured to be one of your best choices of hotel after such a thorough analysis. To ensure guest satisfaction is our ultimate goal which we strive to achieve guest requirements. Thank you for your time. We look forward to seeing you again...

Reviewed 3 weeks ago

Stayed there during my recent business trip to Shanghai. Normally i prefer to stay at East Nanjing Road or West Nanjing road but stayed here for a change because our team was here. Did not have a pleasant experience. We were there for 5 nights. To start with our bathroom door got locked in such a way that it took...

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Helpful?
Thank Dhruvin S
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear valued guest: Thank you for choosing Hotel Equatorial Shanghai and your earnest comments regarding your stay. We are deeply appreciated by the defects and suggestions you pointed out for us. These matters have since been brought to the attention of the hotel management. A thorough investigation will be conducted and close supervision and training will be organized accordingly to...

Beijing, China
Reviewed 4 weeks ago

Good service and good breakfast. Room is spacious and quiet. Bed was very comfortable. Good selection of international TV stations and good quality Internet. Hotel location is very convenient to restaurants, bars and shopping.

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Helpful?
Thank alisterbeecher
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear Guest, Thank you so very much for your review and compliments to the hotel and my team. It was an enormous pleasure to have you staying with us and I am delighted to read of what an enjoyable experience you have and that you look forward to coming again. We too look forward to welcoming you back to your...

Reviewed 31 October 2016 via mobile

Clean rooms, friendly staff, excellent service, central location, close to Jing'an temple. I had a relaxed stay and will probably come back in december. The music in the lounge on 26th floor should be changed from time to time.

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Helpful?
Thank JD-Yangguang
Justin W, Front Office Manager at Hotel Equatorial Shanghai, responded to this review

Dear Guest, Thank you so very much for your review and compliments to the hotel and my team. It was an enormous pleasure to have you staying with us and I am delighted to read of what an enjoyable experience you have and that you look forward to coming again. We too look forward to welcoming you back to your...

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Staying in Jing'an

Neighbourhood Profile
Jing'an
The heart of this neighborhood is the Jing'an Temple, while the main artery of excitement and entertainment is West Nanjing Road. Close to the Former French Concession, the area has a similar draw for foreign residents but displays a more commercial character. Large, flashy malls, luxe residential high-rises and trendy nightlife areas can be found along West Nanjing Road, but areas off the busy street have the same quiet cafes and independent boutiques that many people think of as distinctive of the Former French Concession. Jing'an is less encased in amber, though, and it's possible to immerse yourself more fully in the energy of China's most bustling metropolis here.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Hotel Equatorial Shanghai is strategically located at Jing'An in the heart of downtown Shanghai. Known for our warm hospitality and excellent customer service, the imperial hotel offers extensive business, meeting and recreational facilities. Offering stunning city view, the total 506 guest rooms and suites feature just the right facilities and amenities to ensure our guests a relaxing stay. The provided 15 function rooms that can cater to meetings of up to 800 pax. The versatile function and meeting rooms offer a wide range of facilities, services and packages for every occasion. The well-recognized Shanghai International Club Fitness Centre is perched on the 4th floor. The centre offers a top line range of fitness facilities from Life Fitness, a tennis hard court, the Fei Spa and a pool area which boasts a breathtaking view of Jing'An. ... more   less 

Additional Information about Hotel Equatorial Shanghai

Address: No.65 Yan'an West Road, Jing'an District, Shanghai 200040, China
Region: China > Shanghai Region > Shanghai > Jing'an
Price Range: RM350 - RM1,897 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Equatorial Shanghai 4.5*
Number of rooms: 506
Reservation Options:
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Hotel Style:
#16 Best Value Hotel in Shanghai
#45 Luxury Hotel in Shanghai
#110 Business Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Equatorial Shanghai staff and other travellers.
7 questions
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Knutsford, United Kingdom

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Questions? Get answers from Hotel Equatorial Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Up and away from the noise”
 of 5 bubbles BigRoryO, 10 Dec 2016 | Read review
“Good view from the 9th floor”
 of 5 bubbles alisterbeecher, 11 Nov 2016 | Read review
“Rooms are being renovated Ask for one that has been done.”
 of 5 bubbles ReneandIrena, 28 Oct 2016 | Read review
“Ask for a free upgrade”
 of 5 bubbles gauravb992, 27 Oct 2016 | Read review
“Rear of hotel seems to have the quietest rooms”
 of 5 bubbles johnmalbaines, 19 Oct 2016 | Read review
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