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Renaissance Shanghai Yu Garden Hotel

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#41 of 4,566 Hotels in Shanghai
Certificate of Excellence
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1,146 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Shanghai Yu Garden Hotel
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Showing 718: English reviews
Reviewed 2 weeks ago via mobile

I chose this hotel based on many positive reviews of the hotel. I recently stayed in Shanghai in another hotel unfortunately it was full and therefore chose Renaissance. Firstly check in was very slow and lacked a warm a friendly welcome. When we did check into the room we were pleased with the size of the room and space available....

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Helpful?
Thank sunseasandholiday
Andy W, General Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

We had failed on providing a satisfied experience on your recent stay, please accept our sincere apologies for not being able to meet your expectations, and this is definitely not the experience that we expect any guests to bring away with them. We had shared your feedbacks to the related departments for further improvement and we hope you will experience...

Whitby, Canada
Reviewed 2 weeks ago

Great location - short walk to the Bund, Yu Garden and night market all around the hotel. Helpful staff, eager to assist, though English communication can be a little tricky at times. Upper floor nightclub, indoor pool, hot tub and exercise facilities. Choose an executive room - located on upper floors and includes private lounge, with concierge (very helpful -...

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Helpful?
Thank rbthodge
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Thank you for your encouraging comments on Tripadvisor. It will be a pleasure to share these comments with the entire hotel team. We shall continue to strive further in continuing to improve our guest experience. Thanks again for providing us this valuable feedback. We value your business and look forward to welcoming you back again soon.

Reviewed 2 weeks ago via mobile

This hotel is so centralised- close proximity to Yu Garden where all the happenings are; just round the corner of the main entrance are many things to shop for... both retail as well as wholesale! As you venture around, you will come across the Shanghai old streets and you get to see a different lifestyle altogether- the simple humble abode...

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Helpful?
Thank Doreen L
Andy W, General Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Thank you for sharing your experience and for wonderful compliments aboutthe location and the service of the hotel, I personally couldn't ask for a better and more rewarding compliment.

Kota Kinabalu
Reviewed 2 weeks ago

Nice hotel, friendly and helpful service, clean and located in a superb position. Walking distance (10-20 mins) to the Bund and Nanjing road and right in the traditional Yu Garden. Plenty of food and shopping areas. Highly recommended.

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Helpful?
Thank Kok P
Andy W, General Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Thank you for sharing your experience and for wonderful compliments about our location and our services, I personally couldn't ask for a better and more rewarding compliment.

Reviewed 2 weeks ago

I was here for business. While I arrived late and left early, so I did not have much interaction with the staff, or experience the full facilities, I thought the external looks, cleanliness of the hotel were excellent. Very good breakfast as well!

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Helpful?
Thank wanderlust_jacki
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear Guest Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Good service as always but like most hotel in Shanghai no room before the allotted time. The room itself is of good size and the business lounge stocked a good range of drinks. Beware not all taxi drivers know the location of the hotel.

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Helpful?
Thank Jackson F
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear Guest Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

Urbana, Illinois
Reviewed 3 weeks ago

I spent the extra money and got a room on a club floor, with access to the club on the 17th floor. Breakfast was included there as well as afternoon and evening drinks and eats. All of the staff were friendly and helpful. The food selection was good for breakfast and the evening snack time. There is ample food at...

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Helpful?
Thank TrentSh
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

Sydney, Australia
Reviewed 3 weeks ago via mobile

Our stay here included access to the members lounge where we had breakfast, afternoon tea and happy hour drinks all included in the price. The staff, especially Berg, Alice and Aggie were so helpful and pleasant. They made our stay so enjoyable. A great place to stay, convenient to everything. Thank you Berg, Alice and Aggie. Narelle & Stephanie.

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Helpful?
Thank Narelle O
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

Chicago, IL
Reviewed 3 weeks ago

I am an American and have found that when I travel to China I am more comfortable at a "Western" hotel as they have English TV and food available. This hotel was the perfect location for us, the train was right across the street, the hop-on-hop-off bus was right around the corner. We were on the concierge level so we...

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Helpful?
Thank CatherineChicago_IL
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear guest, Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

Luxembourg City, Luxembourg
Reviewed 3 weeks ago

Clean rooms, great location (Yu garden) next Subway station only 200m far away. The pool is so cool... you swim over Shanghai ^^ and not that busy (july 2016) with a small but complete Fitness room. Roof top BAR and Salsa bar with stunning viey on the Business district, simply great !

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Helpful?
Thank uglydirtybad
Lily X, Public Relations Manager at Renaissance Shanghai Yu Garden Hotel, responded to this review

Dear Guest Thank you for sharing your experience and for wonderful compliments about every area and part of our hotel, I personally couldn't ask for a better and more rewarding compliment. We are extremely grateful for you continues support and always look forward welcoming you back!

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Staying in People’s Square

Neighbourhood Profile
People’s Square
People’s Square brings with it all the excitement you would expect from the town square of one of the biggest cities in the world. The area around People’s Square and People’s Park is always a abuzz with activity. Oceans of local and foreign tourists flow in and out of the area every day to see grand museums, go shopping and eat at some of Shanghai’s most storied food centers. Shanghai residents, meanwhile, live and work in the many residential and office high-rises. While much of Shanghai stays busy late into the night, this really is an area that never sleeps with glitzy nightclubs keeping people up until the wee hours of the morning.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Renaissance Shanghai Yu Garden Hotel A Marriott Luxury & Lifestyle Hotel located downtown near the famous Yu Garden and Old Town, the new Renaissance Shanghai Yuyuan Hotel is just minutes away from the Bund, Xintiandi and other tourist attractions. Whether staying for business or leisure, you'll be right at home at the Renaissance Shanghai Yuyuan Hotel. Our accommodations feature contemporary guest rooms and suites with luxurious bedding, high-speed Internet, safe, mini-bar and refrigerator. Top-notch facilities include a business centre, four event rooms and banquet halls, and a 17th-floor Club Lounge with expansive views of the city skyline. ... more   less 

Additional Information about Renaissance Shanghai Yu Garden Hotel

Address: No.159 Henan South Road, Huangpu District, Shanghai 200010, China
Region: China > Shanghai Region > Shanghai > People’s Square
Price Range: RM464 - RM871 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Renaissance Shanghai Yu Garden Hotel 4.5*
Number of rooms: 341
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Booking.com, Orbitz, Odigeo, Priceline, Travelocity, Ctrip TA, Agoda and Jetsetter so you can book your Renaissance Shanghai Yu Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Shanghai
Shanghai Renaissance
Hotel Style:
#20 Family Hotel in Shanghai
#23 Romantic Hotel in Shanghai
#36 Business Hotel in Shanghai
#41 Luxury Hotel in Shanghai
#67 Best Value Hotel in Shanghai
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Shanghai Yu Garden Hotel staff and other travellers.
15 questions
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Questions? Get answers from Renaissance Shanghai Yu Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As high up as possible, to the Pudung/skyline side”
 of 5 bubbles FQTL247, 26 Nov 2016 | Read review
“Ask to face the Bund..”
  • Our double room..
  • Great bathtub!
  • One half of the bathroom..
 of 5 bubbles Ryjones, 23 Nov 2016 | Read review
“Pick an executive room on a higher floor.”
  • Night market area at night
  • Fincancial district with Oriental Pearl Tower in background
  • Looking towards the Bund and Financial District
  • Looking towards Yu Garden from 20th floor.
 of 5 bubbles rbthodge, 21 Nov 2016 | Read review
“Rooms that looked into Pudong area-nightly light display on buildings”
 of 5 bubbles kokp26, 17 Nov 2016 | Read review
“club floor”
 of 5 bubbles 607miguell, 2 Nov 2016 | Read review
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