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Citadines Biyun Shanghai

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70 Reviews from our TripAdvisor Community

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Showing 49: English reviews
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A TripAdvisor Member
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4 reviews
3 hotel reviews
2 helpful votes
Reviewed 3 days ago NEWvia mobile

Spot some hairs inside the linen on my first night staying there. The staff acted fast and changed the room for me even it was midnight. And they explained it's someone changed the room the day before and they thought the bedroom wasn't used. Wasn't a nice start but after staying for few days, the staff are friendly and nice,...

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Bengaluru, India
Reviewed 3 days ago NEWvia mobile

The apartments are decent hi however this place needs some 'care taking' while the studio apartment's living area and bed was good, the kitchen utensils needs to go. They are old used and not cleaned. Since the area has many expats and this place caters to many foreign travellers so English speaking staff in the reception could have helped. The...

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Thank deemo138
Singapore, Singapore
Reviewed 11 December 2016

Stayed here for a month in Feb 2016 as part of a relocation package for my job in Shanghai. This is probably more like a serviced apartment than a hotel however still has some facilities like a gym. I had a one bedroom suite with a washing machine and dryer included. The room had a full kitchen, separate water closet...

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1Thank Yanwan
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for your valued feedback and nice words to our property and staff. It is always encourging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Best regards, Jasmine

zhuhai, China
Reviewed 10 December 2016

good overall; it is the cleanliness that matters and they provide a good breakfast. Though we arrived pretty late,the check-in is done efficiently so that we can get rest as soon as we can for the meeting the next day.

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Thank Joseph Hsien Ts... L
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest We are glad that you had an enjoyable stay. I will share your comments with our colleagues and look forward to welcoming you soon again. Best regards, Jasmine

Hong Kong, China
Reviewed 24 October 2016

nice hotel for extended time stay, except the location is a bit far away from any public transportation. rooms condition are average with a small bathroom. Amazing internet with FB and youtube at CHINA

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1Thank troy_foo
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Dear Guest Thank you for taking time to let us know how your stay went, and we will look forward to welcoming you back to the property in the future. Best regards, Jasmine

Mumbai (Bombay), India
Reviewed 21 September 2016

I have stayed at this hotel for 2 days. This is an excellent hotel that is very well kept and superbly managed. They have held the same room for me most of the time. In my experience they really care for there patrons and do the best they can to accommodate their needs. The location is excellent.

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Thank farmanaliashrafk
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

It was a pleasure to have you staying with us at Citadines Biyun Shanghai! What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to share your feedback; receiving such positive feedback is extremely motivating and rewarding...

Shanghai, China
Reviewed 22 August 2016

This is my second time staying this hotel in 2 weeks. Everything looks fine and they upgrade our family to2 rooms suites which as a family travelers is most happy to see situation. We saved 1 rooms cost. We also received a welcoming fruit plate. Like a 5 stars hotels treatment.

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1Thank fannieng
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for your review. We were delighted to learn that you enjoyed your stay with us. Receiving such postive reviews from our residents motivated us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Citadines Biyun Shanghai, we look forward to welcoming you again at any...

Bengaluru, India
Reviewed 2 August 2016

Front Desk speaks good English , they have messages printouts of locations in Shanghai in English useful for Taxis, Hotel Front Desk and housekeeping staff were good and helpful. No Metros nearby, but might be next year it will be there (around 500m from hotel), currently nearest metro is Shanghai Technology center(20 minutes in Taxi). You can take Shanghai Transportation...

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1Thank sunil k
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

It was a pleasure to have you staying with us at Citadines Biyun Shanghai. What a pleasure it was to read that you had been delighted by your experience! I have shared your compliments with the whole team. Thank you so much for having taken the time to fill in the Guest Satisfaction Survey; receiving such positive feedback is extremely...

Valley Stream, New York
Reviewed 29 July 2016

The staff was excellent. They assisted us without hesitation. The hotel is not situated near any sights. It's cost was reasonable. The facility needs some reinvestment. Bathrooms needs to be regrouted and rechalked. Those 2 things would improve the hotel considerably. Unfortunately I saw the same critique in May 2016 and the issue still has not been addressed. Despite its...

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Thank revo2001
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for taking the time to write this review. We are happy to know that you have enjoyed our services. And thank you for your comments. We are indeed planning for the upgrading of our rooms. We hope that we will have the pleasure of welcoming you again in the near future.

Beijing
Reviewed 26 July 2016

the airconditoner is not so good, otherwise excellent experience. breakfast is simple, but tast good. stayed for one night, the stuff is good.no not too much restaurants anound. near CIBS ,very convient.

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2Thank 477pengx
Jasmine S, General Manager at Citadines Biyun Shanghai, responded to this review

Thank you for choosing Citadines Biyun Shanghai as your accommodation in Shanghai. It is always encouraging for us to learn that our valued residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. We will definatly introduce more restuarants nearby to you next time :)

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Hot Tub
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Citadines Biyun Shanghai ... more   less 

Additional Information about Citadines Biyun Shanghai

Address: Lane 450 Hongfeng Road, Jinqiao Export Processing Zone, Pudong District, Shanghai, China
Region: China > Shanghai Region > Shanghai > Jinqiao
Price Range: RM332 - RM584 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Biyun Shanghai 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
Citadines Biyun Shanghai Hotel Shanghai
Hotel Style:
#166 Luxury Hotel in Shanghai
#189 Best Value Hotel in Shanghai
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Questions & Answers

Questions? Get answers from Citadines Biyun Shanghai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location is very good.”
 of 5 bubbles farmanaliashrafk, 20 Sep 2016 | Read review
“Basic kitchen utility, washing and dryer. Very considered to provide washing powder. 2 double beds and 1 sofa bed. Good for family of 5 people. ”
 of 5 bubbles fannieng, 21 Aug 2016 | Read review
“Rooms facing towards the road is good, there is rarely noise from the road for rooms facing towards the road.”
 of 5 bubbles 581sunilk, 1 Aug 2016 | Read review
“Ask if there has been any recently renovated rooms?”
 of 5 bubbles revo2001, 28 Jul 2016 | Read review
“it is in central busy district and not easy access to metro /taxi during rush hours”
 of 5 bubbles columbus1964, 26 Sep 2015 | Read review
5 of 5