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Citadines Biyun Shanghai

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Traveller (56)
Room & Suite (28)
Dining (3)
Overview
  • Excellent18%
  • Very good52%
  • Average19%
  • Poor8%
  • Terrible3%
Travellers talk about
“nearest metro”(3 reviews)
“living area”(3 reviews)
“carrefour”(5 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (86)
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11 - 15 of 61 reviews
Reviewed 31 March 2017 via mobile

We stay in a 2 bedroom 2 wc the kitchen and the living room apartment.the place is very nice and quite.breakfast is pure.it is clean and they take care everyday the rooms.service is trying needs a little improvement especially in their english.if you are many...More

1  Thank georgekaramanis1967
Response from Jasmine S, General Manager at Citadines Biyun ShanghaiResponded 5 April 2017

Dear Guest Thank you for staying with us recently and provide your valuable feedbacks to us. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards....More

Reviewed 29 March 2017

We reserved one bedroom for 5 nights. It is an incredible hotel experience. Every detail has been handled, the in room amenities are spot on, the room are very clean and comfortable. The reception staff are very helpful especially Brook. He was quick to respond...More

1  Thank dongjun97
Response from Jasmine S, General Manager at Citadines Biyun ShanghaiResponded 31 March 2017

Dear Guest Thank you for having taken the time to share your positive feedback about your recent stay at Citadines Biyun Shanghai. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your...More

Reviewed 26 March 2017 via mobile

Spot some hairs inside the linen on my first night staying there. The staff acted fast and changed the room for me even it was midnight. And they explained it's someone changed the room the day before and they thought the bedroom wasn't used. Wasn't...More

Thank jessicfung
Response from Jasmine S, General Manager at Citadines Biyun ShanghaiResponded 31 March 2017

Thank you for having taken the time to share your positive feedback about your recent stay with us. Although you like much of our service, we do have to apologize for those items that failed you. Please rest assured that we shall look into the...More

Reviewed 26 March 2017 via mobile

The apartments are decent hi however this place needs some 'care taking' while the studio apartment's living area and bed was good, the kitchen utensils needs to go. They are old used and not cleaned. Since the area has many expats and this place caters...More

Thank deemo138
Response from Jasmine S, General Manager at Citadines Biyun ShanghaiResponded 31 March 2017

Dear Guest, Thank you for staying with us recently and provide your valuable feedbacks to us. While we are pleased that you like our breakfast, We are concerned to read the less positive aspects of your stay, that your expectations were not met. We will...More

Reviewed 11 December 2016

Stayed here for a month in Feb 2016 as part of a relocation package for my job in Shanghai. This is probably more like a serviced apartment than a hotel however still has some facilities like a gym. I had a one bedroom suite with...More

1  Thank Yanwan
Response from Jasmine S, General Manager at Citadines Biyun ShanghaiResponded 17 January 2017

Dear Guest Thank you for your valued feedback and nice words to our property and staff. It is always encourging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Restaurant
Details
Hotel class
Hotel Style
#211 Luxury Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Hotel class
Hotel Style
#211 Luxury Hotel in Shanghai
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (56)
Room & Suite (28)
Dining (3)
Questions & Answers
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Room Tips
"Location is very good."
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"Basic kitchen utility, washing and dryer. Very considered to provide washing powder. 2 double beds and 1..."
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"Rooms facing towards the road is good, there is rarely noise from the road for rooms facing towards the road."
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"Ask if there has been any recently renovated rooms?"
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