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Holiday Inn Express Hotel & Suites Selma

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Holiday Inn Express Hotel & Suites Selma
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66 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Selma
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Showing 65: English reviews
Arkansas
Reviewed 11 December 2015 via mobile

Please if you have a receptiinisr, please make sure they have the skills to maneuver the database. It would be nice to have personal customer services. I have never been in a predicament like this but it is the first time for everything.

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Helpful?
Thank grape2
Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

I sincerely apologize for the lack of personal customer service you experienced during our stay. I strongly believe that each staff member should make every encounter with a guest a positive one, even dealing with a negative situation. Your claim has been carefully considered and adjustments are being made. We would look forward to have you stay with us again....

Portland, Oregon
Reviewed 30 October 2015

Stayed here for one night for business. First off, the good: the room was a good size and clean, and the bed was comfortable. The staff were welcoming and nice. I got checked in right away when I showed up. The bad: The hotel seemed a bit...shabby? For example, my door knob was a bit messed up and would hang...

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Helpful?
Thank geologygal
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear geologygal, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us, especially with maintenance, noise and internet service. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have...

Fort Worth, Texas
Reviewed 26 October 2015

We arrived at the Holiday Inn Express in Selma after driving 12 hours on our way to South Carolina. All we wanted was an easy check-in and a clean, comfortable room. What we received was a 20 minutes wait while 2 desk clerks helped 2 other couples check-in and then word that our room was not ready. A smile and...

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Helpful?
Thank 25nannyb753
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear 25nannyb753, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad that you found our rooms to be clean and our beds to be comfortable. However, we would like to apologize for the less than satisfactory experience you had at check-in and for falling short of your...

Lakeland, Florida
Reviewed 12 October 2015 via mobile

Awesome stay, great staff, super clean rooms. Good price. Would definitely stay again! !! Breakfast was ok. They cleaned and refilled our room daily. The suites are the best value around. Pool was nice, a little chilly.

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Helpful?
Thank kelleyc6
Dothan, Alabama
Reviewed 15 August 2015

In Selma for the state trooper police academy graduation. Booked online and wondered why the hotel did not capitalize with a relationship with Wallace College and this academy. The hotel was better than most, room clean but average HOWEVER the bed was very comfortable! I never sleep well but did that night. The biggest issue would be check in. The...

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Helpful?
Thank Lisa B
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear Lisa B, Thank you for posting a review for our hotel. It is nice to see that you were able to appreciate the cleanliness of our rooms and the good condition of our beds. However, we were concerned to see that you had an issue during check in. We always aim to make our services as seamless and smooth...

Ridgeland
Reviewed 29 July 2015

I travel on business regularly and stay primarily in HIE. I reserved a room in Selma and on arrival, at 2pm, was told that check in was at 3pm. I explained that I was a Gold Member which allows early check-ins. After quite a bit of unpleasant discussion and me calling the General Manager, the policy was explained to the...

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Helpful?
Thank BulldawgSwailes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear BulldawgSwailes, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are truly sorry for falling short of your expectations with the type of service received during your check in. Your...

Pompano Beach
Reviewed 22 July 2015

Holiday Inn Express should revisit this location and demand some changes. The hotel did not leave a good impression on us .Definitely not up to standard for this chain. The room just didn't feel clean and maintained. The skirts around the bed had some nasty stains ,AC not working properly. Our first room was already occupied.TV playing, clothes hanging on...

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Helpful?
Thank RitaDT
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear RitaDT, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the breakfast. However, we’re sorry we fell below your expectation regarding room cleanliness and the air conditioning. We will address these concerns. We take all reviews positive and negative very seriously,...

Glendale, California
Reviewed 18 July 2015

Excellent management, excellent property-BEST in Selma. We needed 8 rooms, and each was great. aservice is top ntch, and greatt deal for a bock of rooms Will recommend to others. A mille and a half from city center-- a bit out of the way, but OK.

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Thank Steve F
Reviewed 24 June 2015 via mobile

This is your typical Holiday Inn Express. Nothing out of the norm. Very friendly staff, the room was clean-ish, the shower walls were streaky and wasn't thoroughly cleaned. Hotel rooms seemed damp. But in Selma this is the nicest hotel you will find

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Helpful?
1Thank RancidPunks
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear RancidPunks, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare

Reviewed 12 June 2015

Even though relatively new there are quite a few shoddy looking minor repairs visible. Caulk in bath nasty. Pool chair cushions dirty and thrown all around. Breakfast room has "out of order" signs on some equipment. Way, way too much money for what you get. Is, however, a safe location.

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Helpful?
1Thank Gail P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Selma, responded to this review

Dear Gail P, Thank you for taking the time to review our property. I am pleased to note that you liked the safe location of the hotel. We are committed to providing our guests with the highest quality services and facilities. Your comments about bathroom fixture, untidy chair cushions and some out of order breakfast amenities. Please accept our sincere...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Selma Hotel Offers Access to History You Can See The Holiday Inn Express Hotel & Suites in Selma offers close proximity to many Selma attractions that chronicle America¿s Civil Rights history. Old Town Selma, a historically important town in Alabama's largest historic district, is just five minutes from our Selma accommodations. With 1,250 buildings that date back as far as the 1820s, Old Town Selma is a great place to experience old, Southern architecture and style. Other historic venues near our Selma hotel include the National Voting Rights Museum, National Civil Rights Museum and the Slavery and Civil War Museum. Our Selma hotel is conveniently located five minutes from the Carl C. Morgan Convention Center, Bush Hog LLC, and International Paper Company and ten minutes from Craig Industrial Complex. We make business travel easier by offering a meeting room, free high-speed Internet access and a 24-hour Business Center with copy, fax, print and other services. You can expect a comfortable and quiet stay in our clean Selma hotel rooms, as we're the only hotel to offer 100% non-smoking accommodations in Selma. You'll sleep well in a triple-sheeted bed with four pillows and be able to connect to free high-speed Internet access in every room. Don't settle for cheap hotels in Selma, AL; instead, enjoy the choice hotel amenities you deserve, like a complimentary hot breakfast bar and an outdoor pool, at HIE. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Selma

Address: 2000 Lincoln Way, Selma, AL 36701-6663
Region: United States > Alabama > Selma
Price Range: RM445 - RM570 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Selma 2.5*
Number of rooms: 53
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Holiday Inn Express Hotel And Suites Selma
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Selma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the top floor away from the elevator.”
 of 5 bubbles geologygal, 29 Oct 2015 | Read review
“If Gertha is back at Breakfast I highly recommend staying here. If not find another Hotel!!!”
 of 5 bubbles rhondal446, 22 Apr 2015 | Read review
“The king suite cleaner than the double. Perhaps less used.”
 of 5 bubbles Msearli, 10 Jun 2014 | Read review
“"Go to the Hampton Inn"”
 of 5 bubbles AnndersonM, 5 Apr 2013 | Read review
“Stay elsewhere.”
 of 5 bubbles Vancouver_CanadaRick, 12 Mar 2013 | Read review
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