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BEST WESTERN Troy Inn

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#2 of 9 Hotels in Troy
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN Troy Inn
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201 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Troy Inn
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Showing 201: English reviews
A TripAdvisor Member
Level Contributor
19 reviews
3 hotel reviews
Reviewed 15 November 2016 via mobile

Great place to stay! Clean, courtesy staff, nice breakfast and great location! Only downfall was that they were renovating the indoor pool which is why we initially booked. We will definitely be back and highly recommend!!!

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Thank A TripAdvisor Member
Kasie L, General Manager at BEST WESTERN Troy Inn, responded to this review

Thank you for staying with us and for your review of our hotel. Sorry about the pool, as renovations are necessary in this industry and occur very often to insure that your experience is one where you feel you are at home away from home. We hope to see you in the near future!

Stormie61
Reviewed 14 November 2016

We only stayed one night but room was spacious and beds were great had a good nights sleep ,Breakfast ok but no liquid creamers I hate the little powder ones ,they had flavors but not for me other wise ok ,

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Thank Robert W
Kasie L, General Manager at BEST WESTERN Troy Inn, responded to this review

Robert W, Thank you for your recent review of our hotel. Since you posted your review I have added large pump liquid creamers in our breakfast area. Hope to see you in the near future.

Wisconsin Rapids
Reviewed 13 November 2016

We have stayed at this Best Western several times on the way to Florida. It's a decent motel and nice town with friendly people.Small town atmosphere but modern and clean with a good selection of restaurants within 10 mins drive of the motel.

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Thank WrWisconsinSnowbird
Kasie L, General Manager at BEST WESTERN Troy Inn, responded to this review

WrWisconsinSnowbird, Thank you for your recent review and we hope to see you next trip through!

Waukesha
Reviewed 2 November 2016

We nothing but good to say about it. Lobby, room, breakfast area really nice. We will definitely stay there again Very comfortable beds and pillows. Very friendly staff We're not used to the new Best Western logo so we almost missed it, so glad we didn't.

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Thank Hildy N
Kasie L, General Manager at BEST WESTERN Troy Inn, responded to this review

Hildy N, Thank you for your kind review! We strive extra hard to provide the best guest experience possible. And "The New Logo".....Times are changing so we change with the time. The brighter colors are amazing and the logo itself is simple but catchy! Its one that you will grow to recognize just as before :) Hope to see you...

Reviewed 28 October 2016

Everything was excellent with the hotel except the parking is limited. There is no road around the back of the hotel, which means if you have a trailer you have to back up (with difficulty) and turning around is almost impossible.

Review collected in partnership with Best Western
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Thank Vickidaniel
Kasie L, General Manager at BEST WESTERN Troy Inn, responded to this review

Vickidaniel, Thank you for your review. Its guests like you that let us know what we're doing right, doing wrong and what we need to change. I appreciate reviews like this!!! They give me feedback so I can insure the best possible guest experience for you as well as other travelers. More parking is coming in the future and we...

Fort Myers, Florida
Reviewed 25 October 2016

There was a dirty sock on the open shelf of the night stand. When we pulled back the covers to get in bed, there was pubic hair all over the sheets on both beds. Front desk staff switched us to a different room. There was no call from the hotel manager nor any price adjustment made for this situation. Unacceptable...

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Thank cab00m
Port Orange, Florida
Reviewed 4 September 2016

Good place to stay when going through Troy Alabama. The room was very clean and had every thing we needed. Comfortable beds and pillows. Nice towels. Modern. It also very roomy which is nice when traveling. Hotel staff was very pleasant. Lobby was clean. Could have had a little more to offer for breakfast but what they had was good.

Review collected in partnership with Best Western
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Thank susannem364
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

susannem364, Thank you for your recent review of our hotel and also for choosing to stay with us here at Best Western Troy Inn. We look forward to seeing you on your next trip back through our area.

ORLANDO, United States
Reviewed 13 August 2016

My stay here started awesome, flew in to New Orleans, drove to Alabama for a meeting with Troy University checked in at the hotel, Jessica , the receptionist was awesome easiest check in, Room was clean, nice bathroom, comfy bed, great big TV and fast WiFi. we needed to stay past check out and do a later one, we were...

Review collected in partnership with Best Western
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Thank Stephanie S
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

Stephanie S, I would like to apologize for the problem you encountered during your stay. I assure you that under usual circumstances we have no problem granting late check outs whenever possible; it just so happens that the day you requested the late check out we had an early group coming in. I do apologize that my night person didn't...

Reviewed 12 August 2016 via mobile

We stay there for an overnight travel through, I was very surprised at how nice it was for the price. Very clean, very fresh, and breakfast was great. Everything was in order, the staff was nice and accessible. Would stay again. Park lot was well lit which made me rest easier. Easy access to the highway.

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Thank chasesu2
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

chasesu2, Thank you for your recent review of our hotel. We hope that when you are traveling through our area in the future that you will stop in and stay a while with us!

Pittsburgh, Pennsylvania
Reviewed 20 July 2016

Several items broke in the room and the front desk was no help to fix them. The beds are hard as a rock! No comfort at all. Comparing it to the Hampton Inn, Troy for a few dollars more, you get so much. I would ONLY recommend this hotel if ALL others are booked in the area.

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Thank John A
bwtroyinn, General Manager at BEST WESTERN Troy Inn, responded to this review

John A, I have searched to see if I could find your reservation so I would know what dates you stayed with us here at Best Western Troy Inn so I could review our log book and make sure that the problems you encountered were addressed and fixed. I have been unable to pin point your reservation. If you could,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included

Additional Information about BEST WESTERN Troy Inn

Address: 100 Hunters Mountain Parkway, Troy, AL 36079-5885
Region: United States > Alabama > Troy
Price Range: RM352 - RM499 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Troy Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Best Western Troy
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Troy Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Troy Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on 1st and 2nd floor,both good.Fridge and microwave in the rooms”
 of 5 bubbles WrWisconsinSnowbird, 12 Nov 2016 | Read review
“Ask for a room to the back of the building. Road noise from trucks on Interstate was loud”
 of 5 bubbles PeggyIl, 9 Jan 2016 | Read review
“Go to second floor if you have a choice.”
 of 5 bubbles wofiii, 17 Nov 2015 | Read review
“We had a king room (all of the doubles were booked) had plenty of room and was able to put down an air mattress for our dd”
 of 5 bubbles EricT812, 27 Oct 2015 | Read review
“upstairs, rooms by the end doors on 1st floor tend to be noisier.”
 of 5 bubbles TamW474, 7 Jul 2015 | Read review
5 of 5