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    Courtyard Troy

    115 Troy Loop, Troy, AL 36081
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    06/08/2017 07/08/2017
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    US$104
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    Traveller (24)
    Room & Suite (14)
    Dining (1)
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    Overview
    • Excellent48%
    • Very good28%
    • Average12%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (116)
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    1 - 5 of 115 reviews

    Reviewed 1 week ago

    I was so disappointed with this stay. We didn't realize the hotel didn't offer complimentary breakfast and NO complimentary coffee in the lobby. Though the room was spacious it was not cleaned as it should have been. There was dust (thick) and trash behind the...More

    Thank D G
    Response from Stan R, General Manager at Courtyard TroyResponded 6 days ago

    DG, I was very sorry to hear of your experience with one of our Guest Service Agents. Please allow me to apologize for this lack of effort and helpfulness. I would also like to apologize for the housekeeping issues you noted. I have followed up...More

    Reviewed 2 weeks ago via mobile

    Since this stay was just me while my daughter was at freshman orientation at the university I didn't bring a swimsuit and was glad I didn't. I walked out to sit by the pool, it was dirty and cloudy so I wouldn't have gotten in...More

    Thank mamapam05
    Response from Stan R, General Manager at Courtyard TroyResponded 2 weeks ago

    Please allow me to apologize for the condition of our pool during your stay. We have had a very difficult time this season, with heavy rain and thunderstorms daily since late May. Not to use that as an excuse, but we are working diligently every...More

    A TripAdvisor Member
    1
    Reviewed 2 weeks ago via mobile

    This place was extremely dissatisfactory and a disgrace to the Marriott brand. There was a light out above the kitchenette, the coffee pot was both defunct and unclean, there was a sandal left under the sofa pull out, which was also broken without sheets. We...More

    Thank A TripAdvisor Member
    Response from Stan R, General Manager at Courtyard TroyResponded 2 weeks ago

    Please allow me to apologize for the lack of service you received during your recent stay with us. I would also like to apologize for the other conditions you mentioned. These issues have been addressed with all departments involved so that we may prevent a...More

    Reviewed 15 June 2017

    First the positives: Spacious Room, Very Comfortable Bed, Truly Friendly Staff. The Bistro food was very good. The pool was clean & the common area was a nice touch. The negatives: Although the room was spacious and the bed was very comfortable, it wasn't any...More

    Thank thegriffithfamily
    Response from Stan R, General Manager at Courtyard TroyResponded 17 June 2017

    Thank you for your response, and for bringing the early closing to my attention. I can assure you that this will not occur again. Also, thank you for your nice comments about the hotel and in particular the staff. It is always nice to be...More

    Reviewed 29 May 2017

    We recently had an overnight stay in Troy, Alabama and have started using the Marriott rewards program. We choose the Courtyard with out first checking the reviews - "shame on us" because I always check the reviews. We are Gold elite members and upon checking...More

    Thank Nadine M
    Response from Stan R, General Manager at Courtyard TroyResponded 30 May 2017

    I am so sorry that you had a less that stellar experience with us during your recent stay, particularly with the housekeeping staff and the children playing on the business center computers and we will address these concerns with the entire housekeeping department. Our Bistro...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Restaurant
    Details
    • Price range
    • US$112 - US$149 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Suites
    • Number of rooms
    • 90
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Orbitz, Cheap Tickets, Cancelon, Travelocity and Hotwire so you can book your Courtyard Troy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Alabama >
    • Troy
    • Also Known As
    • Courtyard By Marriott Troy Hotel Troy
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    Traveller (24)
    Room & Suite (14)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (47)
    Bathroom (2)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Javygirl
    24 May 2015|
    AnswerShow all 4 answers
    Response from Stan R | Property representative |
    Good morning...yes, our Bistro serves breakfast! There are some fast food options for breakfast in Troy as well; however, we do offer a nice selection of breakfast items in the Bistro. We are now also offering all of our... More
    1
    Vote
    Room Tips
    "Stay at the Hampton Inn"
    Read review
    "Go across the street to the Hampton Inn for half he price & free breakfast"
    Read review
    "Avoid the 3rd floor, awful and looking plaster job on ceiling in several rooms."
    Read review
    "Room 214 is a bit loud because it is beside the "mechanical room""
    Read review
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