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Quality Inn of Troy

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Quality Inn of Troy
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93 Reviews from our TripAdvisor Community

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Showing 92: English reviews
Ohio
Reviewed 6 November 2016 via mobile

Was nice and clean and friendly down home staff Mrs April was a joy to speak with had a nice breakfast also spoke to a Mr Patel was also a joy very informative young man . Only down fall I see is it needs Maybe more activities for young ones

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Helpful?
Thank grandpaof18
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

I, on behalf of QUALITY INN OF TROY , I wanted to drop you a thank you note for choosing our hotel . I hope that we managed to make your day extraordinary and special. I also want to thank you for being a valuable CHOICE MEMBER . The entire staff made all the possible efforts to make your guests...

Merritt Island, United States
Reviewed 18 October 2016

We had to stay here as we evacuated from Florida during Hurricane Mathew. The staff is very nice and friendly. They accept animals also. The room we had was poorly maintained and old. It was dirty and there were lots of ants present. There were also cobwebs as the unit was not cleaned properly. The owner should invest some money...

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Helpful?
Thank William P
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

I’m the Guest relations Manager here at the Quality Inn O f Troy . It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to...

Saint Joseph, Missouri
Reviewed 16 October 2016

Unplanned road trip, flights into Ft Lauderdale cancelled over a little Hurricane named Matthew. We reserved that morning after seeing everything else south was sold out, using choicehotels.com We arrived at 1:30 in the afternoon, our 2 rooms were ready and reserved. The staff was very accommodating and friendly while answering phones and dealing with walk in customers who were...

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Helpful?
Thank Calvin L
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

I, on behalf of QUALITY INN OF TROY , I wanted to drop you a thank you note for choosing our hotel . I hope that we managed to make your day extraordinary and special. I also want to thank you for being a valuable CHOICE MEMBER . The entire staff made all the possible efforts to make your guests...

Hartselle, Alabama
Reviewed 13 October 2016

First of all lets make something clear. In life you get what you pay for. This is one of the least expensive hotels in Troy. It was fine for what we were using it for. We needed a place to crash for the night on our way to the beach. It served that purpose just fine. The room was clean...

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Helpful?
Thank Lance F
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

ammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review I, on behalf of QUALITY INN OF TROY , I wanted to drop you a thank you note for choosing our hotel . I hope that we managed to make your day extraordinary and special. I also want to thank you for being a valuable CHOICE...

Fort Pierce, Florida
Reviewed 17 August 2016

I would like to thank Steven and Remeke for being extremely understanding and nice when I checked in.They were very understanding when I asked to have my room change to a bottom floor. It was also very late when we arrived. The room was very spacious and the beds were comfortable with lots of pillows. It had a small microwave...

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Helpful?
1Thank diva2813
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

I, on behalf of QUALITY INN OF TROY , I wanted to drop you a thank you note for choosing our hotel . I hope that we managed to make your day extraordinary and special. I also want to thank you for being a valuable CHOICE MEMBER . The entire staff made all the possible efforts to make your guests...

Reviewed 14 August 2016 via mobile

The lobby was old and smelly. There was trash cans everywhere catching rain. The ceiling tiles were close to falling to the floor. The pool was green....I mean GREEN. The room was ok, clean and didn't smell like the rest of the building. The whole hotel was very out dated and seemed to be falling apart.

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Helpful?
1Thank Melissa R
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

I’m the Guest relations Manager here at the Quality Inn O f Troy . It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to...

Clarksville, Arkansas
Reviewed 17 July 2016

The property is obviously old but it is really showing wear and tear in a big way. In our room the bathroom ceiling had a large spot that was crumbling. There were cracks in the walls and the door was difficult to open. The ice machines: one was dismantled, one had black mold all over it. The breakfast offered was...

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Helpful?
1Thank njiani
Tammy K, Guest Relations Manager at Quality Inn of Troy, responded to this review

I’m the Guest relations Manager here at the Quality Inn O f Troy . It has been brought to my attention that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like to...

Dade City, Florida
Reviewed 23 June 2016

The lobby looked great but the room in the back building was very poorly kept. The outside door was almost broken, the carpet at the door (inside) was frayed, the bath towel hanger in the bathroom was previously ripped from the wall, the toilet was loose from the floor and it was rusting, the walls and ceiling had numerous water...

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Helpful?
Thank jally48750
SillyGirl68, General Manager at Quality Inn of Troy, responded to this review

I am saddened to hear the hotel fell short in offering the quality stay you expect from a Choice Hotel. Please know, your feedback has been made available to the hotel for reference on where updates and improvements can be made. Thank you for taking the time to share some feedback on your stay with us.

Wing, Alabama
Reviewed 20 June 2016 via mobile

1st room was supposed to be no smoking but obviously at some point was a smoking room. So we were moved to another room... No air conditioning. They insisted the technician came and fixed it...but it was hot as...well July in alabama... So I was going to take the kids to the pool...no deal. It was green. The pictures are...

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Helpful?
Thank Rachel W
Reviewed 18 June 2016 via mobile

We found pubic hair in both tubs of the 2 rooms we booked. Then after being moved into 2 new rooms. Neither of the air conditioners were functioning correctly. So a very hot night! Then went the next morning to the complimentary breakfast only to find a health department score of 81. Very scary. Well never stay there again!

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Helpful?
Thank Rebecca G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Quality Inn® hotel is centrally located in Troy and provides convenient access to a number of local points of interest. Troy University, historic downtown Troy and major corporations like Lockheed Martin are all minutes away from this Alabama hotel. ... more   less 

Additional Information about Quality Inn of Troy

Address: 204 Highway 231 N, Troy, AL 36081-1744
Region: United States > Alabama > Troy
Price Range: RM213 - RM284 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn of Troy 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Quality Inn Of Troy Hotel Troy
Holiday Inn Troy
Troy Holiday Inn
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Questions & Answers

Questions? Get answers from Quality Inn of Troy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 Story, no elevator”
 of 5 bubbles calvinl123, 16 Oct 2016 | Read review
“The front side of building 1's room was quiet. Worth the walk since you were facing the pool.”
 of 5 bubbles diva2813, 17 Aug 2016 | Read review
“go to the hotel next door”
 of 5 bubbles njiani, 16 Jul 2016 | Read review
“Check the room first because all Quality Inns are not as nice as others.”
 of 5 bubbles jally48750, 22 Jun 2016 | Read review
“There are good rooms”
 of 5 bubbles 601lorraineh, 31 Dec 2015 | Read review
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