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Hotel Capstone

Expedia.comUS$149*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hotel Capstone
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286 Reviews from our TripAdvisor Community

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Showing 285: English reviews
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Tullahoma, Tennessee
Reviewed 1 week ago via mobile

Located in the middle of campus, this property is a great option when staying in Tuscaloosa. The staff was very friendly and helpful. My room was clean and up to date. The bar has a decent selection of craft beers and the service is well above average. Parking is free and personal safety is not an issue.

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Helpful?
Thank 007Beaner
Barry C, General Manager at Hotel Capstone, responded to this review

Thank you for your kind review! We are glad that you enjoyed your visit and hope that we will see you on your next trip to Tuscaloosa.

Reviewed 1 week ago via mobile

My daughter was trying out for The Million Dollar Band Colorguard and we went down for Friday afternoon, night and Saturday. The staff was friendly and accommodating. The room was clean quiet and comfortable. The staff allowed me to stay, relaxing by the pool while I awaited to hear the results from my daughter during the closed judging sessions. She...

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Helpful?
Thank Susan G
Barry C, General Manager at Hotel Capstone, responded to this review

Congratulations to your daughter! Thank you for your review. We are happy that you enjoyed your stay with us and we look forward to seeing you again this fall!

Orlando
Reviewed 3 weeks ago

Went to my Alma Mater for their Spring Football game. Last minute plans and was able to snag a room at the only hotel on campus. Quiet and excellent location. Some maintenance issues that is in relation to the look in the room. Needs paint in areas and the writing table had a broken drawer. Not much but for the...

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Helpful?
Thank L6101UIchrisp
Lombard, Illinois
Reviewed 3 weeks ago

We have wanted to stay at the Capstone for a year! It is right on campus and we walked everywhere. Great location. Front desk staff were great. Room itself was pretty average. Carpeting was older and worn. Shower door didn't quite close but still functional. Washroom was modern. The lounge was nice and the staff good. Stay was over Easter...

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Helpful?
Thank Bruna F
Southaven, Mississippi
Reviewed 4 weeks ago

Sam and Dave at the front desk were courteous, prompt and helpful. I couldn't have asked for a better check-in experience. My room was comfy, clean and quiet. The location is easily accessible and has ample parking. The breakfast bar is outstanding (not complimentary.) Great stay!

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Helpful?
Thank Ken T
Barry C, General Manager at Hotel Capstone, responded to this review

Thank you for your kind review, and particularly for mentioning by name staff members who provided exceptional service. We are happy that you enjoyed your visit and hope to see you again soon!

Reviewed 4 weeks ago via mobile

The room is very dirty and old looking. Carpet is very worn and has so much dust collecting in the corners. There's also lots of noise from the hallway -- possibly due to the large gap at the bottom of the door. The location is convenient for a conference I'm attending but that's the only positive so far.

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Helpful?
Thank Josh O
Barry C, General Manager at Hotel Capstone, responded to this review

Thank you for taking the time to relate your experience with us. I apologize that we failed to deliver the service and quality levels that we strive to deliver to each guest. I would be happy to discuss these things with you if you would like. Please contact me at barry.carden@hotelcapstone.com if you wish to do so.

Reviewed 15 April 2017 via mobile

The University of Alabama's outstanding quality kept standards high for visiting parents. After a fun day with my son, we parted at night and both walked to our beds on campus, such a good feeling! High class standards throughout the hotel, and surprisingly affordable, $57.00 and $75 after tax and fees (midweek).

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Helpful?
Thank Lenore D
Barry C, General Manager at Hotel Capstone, responded to this review

Thank you for your kind review. We hope that we will get to see you again during your next visit to Tuscaloosa!

Alabama
Reviewed 13 April 2017

I've stayed at the Capstone many, many times in Tuscaloosa. The positives are - location, friendly and responsive staff, and cleanliness. I can't remember when the place was built, but it sees a TON of traffic from parents, football games, prospective students etc. It's starting to show its wear. The bathrooms are a little on the small side, and rooms...

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Helpful?
1Thank ALTrvlr
Barry C, General Manager at Hotel Capstone, responded to this review

Thank you for taking the time to share your thoughts from your visit with us, and for your ongoing patronage of our hotel. We are proud to say that we have been a contributing member of the Tuscaloosa business community for 30 years. We do continually reinvest into the hotel. Since we decided to become an independent property (no franchise...

Memphis, Tennessee
Reviewed 10 April 2017 via mobile

Stayed at the capstone for a business trip. Great location right in the center of campus. Rooms are modern and updated. Charlie and Carrie took great care of us in the restaurant. Everyone was courteous and helpful.

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Helpful?
Thank Turk_H
Barry C, General Manager at Hotel Capstone, responded to this review

Thank you for your kind review. We are always particularly happy when our staff is complimented by name so that we can make sure that they get special recognition from the ownership and management. We hope to see you again soon.

Reviewed 9 April 2017

OK its on campus, & parking is free, have been in for visits before & stayed else where, very small bathroom, postage size, staff friendly, 4 star price for 2 star stay, You will have to eat else where . Paint peeling off door in bath , call it a worn place, was clean. Lobby looks good. Will stay else...

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Thank michael k

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Capstone is ideally located on the University of Alabama's lovely Tuscaloosa campus and offers the perfect spot for business or leisure. Plan a meeting or event with us, and enjoy 8,300 sq. ft. of meeting space. Hotel Capstone is proud to be the only full-service hotel in the Tuscaloosa area. ... more   less 

Additional Information about Hotel Capstone

Address: 320 Bryant Drive, Tuscaloosa, AL 35401
Region: United States > Alabama > Tuscaloosa
Price Range: RM486 - RM928 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Capstone 3*
Number of rooms: 150
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Also Known As:
Four Points Tuscaloosa
Tuscaloosa Four Points
Capstone Hotel Tuscaloosa
Hotel Style:
#4 Family Hotel in Tuscaloosa
#5 Business Hotel in Tuscaloosa
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Capstone staff and other travellers.
5 questions
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High Point, NC
6 months ago
Chattanooga, Tennessee
over a year ago
Woodbine, Georgia
over a year ago

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Questions? Get answers from Hotel Capstone staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better plan ahead and know what events are happening on campus to get a fair rate and decent room.”
L6101UIchrisp, 1 May 2017 | Read review
“small bathroom even for thin people, There is a coffee maker in room, no b-fast”
J3303ESmichaelk, 9 Apr 2017 | Read review
“Ask for anything close to the elevator or you will walk a mile to your room...”
carsettac, 22 Mar 2017 | Read review
“With only three floors, you can't really go wrong for easy access.”
HollyCompton, 15 Feb 2017 | Read review
“Third floor rooms have been updated and are extremely nice.”
kemmc, 1 Dec 2016 | Read review
5 of 5
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US$149* /night
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Prices are for 1 room, 2 adults
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