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Red Roof Inn Valley

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Red Roof Inn Valley
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21 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Valley
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Showing 21: English reviews
Reviewed 30 September 2016 via mobile

The room was very clean and cool and the receptionist Connie made me feel good when she welcomed us and told us where the best restaurants ARE and I forgot my phone charger and she let me use one that was a blessing because I had to let my job know where I was at so they could come pick...

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Helpful?
Thank Mark P
i0323, General Manager at Red Roof Inn Valley, responded to this review

Thank you for taking time to write a review and share your experience with Red Roof Inn, Valley. Happy to see that you like our updated rooms with laminate floor and glad front desk took care of your needs. Again thank you and hope to see you next time very soon.

Reviewed 18 September 2016 via mobile

I absolutely love your establishment! Your coworkers are simply amazing, especially one in particular! She made me feel like family, as if I were home. I feel the love as soon as I walk into the lobby. Caitlin is an outstanding employee. She is definitely a keeper.

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Helpful?
Thank lashaee23
i0323, General Manager at Red Roof Inn Valley, responded to this review

Really appreciate your feedback and will try our best to keep same kind of service for your future visit.

Hinton, WV
Reviewed 18 September 2016

Connie was the most pleasant and efficient hotel clerk I have ever encountered. The hotel is easy to get to right off the interstate. ccc juhgk mjkui nhfge jhyugkf nhnvmf njh nhj vvf mju loiu nv gbhe f dncjrb nh njhytn kjmnhgbfnd vnb cb vn bvhgnf ncnc kmju mnhj ndrjd cn vbg ds cff mjhng

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Helpful?
Thank pjstoney
i0323, General Manager at Red Roof Inn Valley, responded to this review

Thank you for your feedback and hope to see you soon again.

Sturgeon, Missouri
Reviewed 26 August 2016 via mobile

This was a clean and very quiet and nice motel. Very nice and polite front desk and maids. We had a nice large room with a microwave and refrigerator, king size bed, and coffee maker in our room. I didn't take the time to read the reviews before staying and glad I didn't as the review before me said there...

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Helpful?
Thank tama940
i0323, General Manager at Red Roof Inn Valley, responded to this review

Really appreciate for taking time to write a review on your experience with us. I am glad you like our new renovated room as our all rooms have fridge, microwave, coffee maker, hair dryer, iron & ironing board and wood floors. Hope to see you again very soon.

West New York, New Jersey
Reviewed 22 August 2016 via mobile

The room had bed bugs. The front desk was nice but they have to get rid of the bugs. The health department came and reviewed it. They did wash our clothes and switch our room. The rooms need to be vacuum regularly.

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Helpful?
Thank annoymous464
i0323, General Manager at Red Roof Inn Valley, responded to this review

Thank you for taking time and sharing your experience, please accept our sincerest apologies on problem you had experience. Hotel already took necessary actions on finding and performing strict check to prevent it. And also this is one of reason hotel has wood floors in all rooms with triple sheet bedding to eliminate every possibility. At Red Roof, it is...

Atlanta, Georgia
Reviewed 28 July 2016

Sam at front desk was awesome ! We arrived late morning with two dogs and very hot temperatures outside. We ran errands at a Lowe's so we could take dogs in cool air while Sam moved our room to next on list for cleaning so we could check in. Patty who cleaned room was great and very conscientious. Thanks, and...

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Helpful?
Thank AtlantaGrams
i0323, General Manager at Red Roof Inn Valley, responded to this review

Thank you for your time and writing this feedback. I am glad you had a very pleasant stay & great customer service experience. Hope to see you again soon.

Reviewed 19 July 2016

My husband and I stayed at the Red Roof Inn for one night. We chose here because they allowed pets, which was nice. The night staff was rude, though the day staff was kind. The room was awful. The a/c wouldn't properly cool the room while being incredibly loud. The floors were sticky and gross. The tub was stained and...

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Helpful?
Thank Robyn S
i0323, General Manager at Red Roof Inn Valley, responded to this review

Thank you for taking the time to tell us about your experience at the Valley, AL Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence....

Reviewed 15 July 2016 via mobile

Thank u for great hospitality. Samarian is a very sweet and pleasant person. The hotel was clean even though it's pet friendly. There are several near by amenities within walking distance. Thank u Samarian for showing great hospitality. Great personality .

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Thank Beatrice Queenb... B
i0323, General Manager at Red Roof Inn Valley, responded to this review

Thank you for taking time and sharing your experience at Red Roof Inn, Valley AL. Comments like this is always encouraging for entire staff to keep up with daily work. Hope to see you back.

Kennesaw, Georgia
Reviewed 12 July 2016 via mobile

I have to say we have been to many Redroof inns and we have never been offered the redi card. Thanks to Conni for offering the card to me and explain the benefits of the card. Also I explained that the shower was dirty when we got in last night but my husband cleaned it. She was sweet enough to...

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Helpful?
Thank jamie9372
Management response:

Hello, Thank you for taking time and sharing your experience at our hotel. I am glad that you signed up for Red Roof Inn Loyalty Program "Redicard Membership", you should not missed any points on dollar amount you spent at any Red Roof's. Also please accept my sincere apology for shower not being cleaned enough. Will make sure your comment...

Reviewed 10 July 2016 via mobile

This is by far the best hotel we've stayed at the staff is great especially Mrs.Connie at the front desk , she always greets us with a huge smile and her attitude is awesome. Y'all all do an awesome job. And we will defenitly be coming back

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Helpful?
Thank Devin J
Management response:

Hello Devin J, I really appreciate your comments for Red Roof Inn, Valley AL and kind words for Ms. Connie. We will keep up with our day to day operations to ensure guest have an pleasant stay. And you will see same kind of quality service on your next visit.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
We invite you to our budget-friendly, pet-friendly atmosphere centrally located in Valley, Alabama. With easy access and visible from the highway, the Red Roof Inn Valley makes your business commute simple. Our business travelers welcome easy access to Kia Motor Manufacturing of Georgia, Letica Corp., Knauf Insulation, Johnson Controls and many other Kia Suppliers. Looking for fun? Not a problem! Our guests enjoy shopping at Tiger Town Shopping, the Valley Sportsplex and we are just a short drive to Auburn University, home of the Tigers. Other nearby attractions include West Point Lake, Lake Harding, Wild Animal Safari, Callaway Gardens, the Little White House and Fort Benning. At Red Roof Inn Valley all rooms feature free WiFi, in-room coffee, flat screen TV, hair dryer, iron & ironing board and microwave & refrigerator. The hotel offers cable television which includes HBO, FOX News and CNN. There is ample free parking for cars, semi-trucks as well as buses. The inn has interior corridors, connecting room and accessible rooms with a roll-in shower. Enjoy the onsite outdoor pool, and our picnic area. Weekly rates are available. One well behaved family pet per room is welcome. ... more   less 

Additional Information about Red Roof Inn Valley

Address: 3645 55th St, Valley, AL 36854-5274 (Formerly Holiday Inn Express Valley)
Region: United States > Alabama > Valley
Price Range: RM293 - RM503 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Valley 2*
Number of rooms: 71
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Also Known As:
Holiday Inn Express Valley Hotel Valley
Holiday Inn Valley
Valley Holiday Inn
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Questions & Answers

Questions? Get answers from Red Roof Inn Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may want to bring an extension cord; outlets were a bit limited for multiple device charging.”
bcartus, 26 Oct 2016 | Read review
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