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Berlor Airport Inn

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Berlor Airport Inn
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231 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 2 weeks ago via mobile

When we arrive the staff was very unhappy and give us wrong informations about restaurants and super, Just to make us eat in the hotel. The room was clean, but old with carpet. The bath was ok however in the morning there's no water!!! Can you imagine? No water in a hotel!!!! We ask for a transfer in the morning...

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Helpful?
Thank Cárita Y
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Carita We are sorry there were some problems during your stay at our hotel. The satisfaction of our clients’ is very important to us, all reviews are considered, we work on all your suggestions to offer a better service every day. At our hotel, personalized service will be given to all our clients’ our staff will always be alert...

Oxford, Mississippi
Reviewed 2 weeks ago

Clean, friendly and if you just need to spend a night for 8 hrs, great hotel to go for. They do have shuttle drop off to airport but for pick up they charge you $ 10. They do have a small restaurant serving Pizza and Pasta, we did not try but smelled good

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Helpful?
Thank PG1988
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Costa Rica. We are happy to see that everything went well and that our services and facilities were ideal during your stay. At our hotel, personalized service will be given to all our clients’ our staff will always be alert on your requests and try to make your stay...

Reviewed 14 December 2016 via mobile

The rooms are tiny as is the "pool" (I would never get in it/ it looked gross). My original room was literally about 10' x 10'..it was tiny. I asked for a different room and for an additional $20US they gave me a 'bigger' room. The only problem was the room's bathroom was full of ants! I took a video...

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Helpful?
1Thank Jody P
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest We are sorry to see that you didn’t have a good stay. We are actually surprised, because at the check in time a free upgrade was assigned to your reservation which is not mentioned here on your review, the fee that is mentioned wasn’t for an upgrade but for extra person charge, the security of our guests is...

Vancouver, Canada
Reviewed 11 December 2016

Good place. Cheap, clean, friendly, helpful staff. The evening guy, Roman is a solid 10/10. Helped us find food late after his shift, was super helpful, friendly, useful. Kind of guy you're glad to meet.

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Helpful?
Thank mackflavelle
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for your comments and recommendation. We are happy to see that our staff helped make you feel as if you were home and made your stay a memorable one. Our goal is the satisfaction of our clients and we succeeded with you. We hope to be able to serve you again when your travel plans bring...

Burlington, Vermont
Reviewed 9 December 2016

I would not recommend this place for a long stay. I stayed one night and had no problems. My room was small and minimal, but clean, convenient, and cheap. There was free wi-fi and A/C in my room as well as hot water. The back patio was nice to relax on, however, I did not choose to use the pool...

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Helpful?
Thank plaidaddict
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for reviewing us here on TripAdvisor and sharing with all of us details of your stay. We are glad to see that you had a good stay and that our location, services and facilities were up to your expectations. At our hotel, our staff will always make you feel as if you were home and will...

Charlottesville, Virginia
Reviewed 24 November 2016 via mobile

Very convenient to the airport, and they'll give you a ride. Food is good, and there are options within close walking distance. Staff is friendly, rooms are always clean and comfortable. Pool area is nice. The facilities are basic, but the shower is hot and the a/c is cold. I have never had a problem. The value for the price...

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Helpful?
Thank villajmr
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Guest Thank you for selecting us during your visit to Costa Rica and for your preference. We are happy to see returning customer and to hear their experiences at our hotel. We aim to please our clients and make their stays as stress free as possible, our staff will always be alert on your needs and help you in...

Moorhead, Minnesota
Reviewed 12 September 2016

This is a quaint little hotel not too far from the airport. A taxi ride was about $12 and a short 8 minute drive. Their is a little pizzeria on the property and the food and drinks were good and at a reasonable price. The staff is very friendly. The bathrooms were pretty outdated, the major downfall being the bi-fold...

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Helpful?
2Thank Miranda R
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Miranda Thank you for selecting us during your visit to Costa Rica, we are happy to see that our services and facilities were of your liking. At our hotel all our clients will always receive the best service and quality. We work very hard to make the stays of our clients memorable and pay extra attention to all you,...

Sacramento, California
Reviewed 1 September 2016 via mobile

Checking in, we paid with a credit card, then were asked to fill out a check-in form including the full credit card number, name of card holder, and signature. This is After paying. I refused. The receptionist relented, after insisting for a while, it's normal. (I've never in 16 years been asked for that) We were taken to our room,...

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Helpful?
2Thank Paul M
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest. We are sorry to see that your stay wasn’t as expected, we tried to make this stay good for you and even gave you a free upgrade when you checked in. We encourage our clients to speak with us if there is any problem, the satisfaction of our clients is very important to us, we listen to every...

Lake Worth, Florida
Reviewed 12 August 2016

My husband and I stayed at this very cute hotel on our first night after we arrived at San Jose airport. We had an evening flight and arrived at the hotel at around midnight on July 22nd. Adolfo warmly welcomed us and treated us very well. We were with a total of 5 people so we had two rooms. The...

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Helpful?
Thank philomeneam1965
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for sharing details of your stay with all of us here on TripAdvisor. We are glad to see that everything went well during your stay and that our services and staff helped make this happen. Our property is located a few minutes from the Airport, which is the best location for any plan our guests might...

Reviewed 11 August 2016 via mobile

My husband and I stayed for our last night in Costa Rica on this hotel, very welcoming staff, the food was really nice, even when the hotel is a little small, you feel like home, the room was really clean, and they drop us to the airport without any extra charge. I recommend you the carbonara pasta it's really nice.

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Helpful?
Thank Karina B
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Karina Thank you for such a lovely review of our hotel and services, we are glad you had a great stay and that everything went well while you were with us. Personalized service is what sets us apart, all our guests will feel as if they were home while staying with us. Our property offers the best mix in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Airport Hotel Berlor is located 2 km east from Juan Santamaria International Colorful hotel open 24/7 for all of those travellers who look for a hotel with amenities such as:Free Wi-fi access, drop off shuttle to the Airport, air conditioner, breakfast, sale taxes, swimming pool, safe parking & Restaurant.Stay at Airport Hotel Berlor enjoy your first or last night in Costa Rica ... more   less 

Additional Information about Berlor Airport Inn

Address: 2 km east from Juan Santamaria | International Airport, Alajuela 20109, Costa Rica (Formerly Airport Hotel Berlor)
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: RM290 - RM406 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berlor Airport Inn 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Berlor Airport Inn Costa Rica/Alajuela
Hotel Style:
#5 Business Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Berlor Airport Inn staff and other travellers.
9 questions
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1 month ago
Mena, Arkansas, USA
Taunton, Massachusetts

See all questions (9)

Questions? Get answers from Berlor Airport Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quick Stop for Travelers, it is not fancy!”
 of 5 bubbles PG1988, 2 Jan 2017 | Read review
“kind staff,”
 of 5 bubbles mackflavelle, 11 Dec 2016 | Read review
“Ask to see some”
 of 5 bubbles CynsontheRoad, 16 Mar 2016 | Read review
“Don't get #4 and potentially don't go via booking.com (possible they reserve the worse rooms for the cheaper rate)”
 of 5 bubbles Vici27, 26 May 2015 | Read review
“Take this hotel only if you need a place to stay close to airport.”
 of 5 bubbles 496michaln, 26 Apr 2015 | Read review
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