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Courtyard San Jose Airport Alajuela

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Courtyard San Jose Airport Alajuela
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938 Reviews from our TripAdvisor Community

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Showing 763: English reviews
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Oregon
Reviewed 2 days ago NEW

It was our first trip to Costa Rica and since our flight arrived in the evening we needed a hotel for one night. There were many choices that were less expensive. Ultimately I chose the Courtyard since they had a free shuttle from the airport and it was next door to Walmart. I knew I would need to pick up...

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Helpful?
Thank Wendy G
Chicago, Illinois
Reviewed 1 week ago NEW

Yet another Marriott property that has a dirty bathroom. The property and room was fine, but a dirty bathroom ruins everything. Why does Marriott have such a problem with keeping a bathroom clean? This is really getting old.

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Helpful?
Thank flyairdave
Nicolas S, Guest Relations Manager at Courtyard San Jose Airport Alajuela, responded to this review

Dear Flyairdave, Thank you very much for your feedback and we truly sorry for the inconvenience you experienced in the bathroom. We are giving the appropriate follow up to avoid future issues in this matter. Sincerely, Nicolas S.

Westerville, Ohio
Reviewed 1 week ago

Hotel is quite new and convenient to the airport. We found the service to be very good and the room was comfortable and clean. The hotel was also near shopping and several restaurants. I would recommend this hotel to anyone needed to use the airport.

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Helpful?
1Thank rr1954
new hampshire
Reviewed 1 week ago

This hotel is well managed, clean and extremely convenient to the San Jose airport. Checking in and out were excellent. They have a very good restaurant; my only suggestion is to turn down the very bright lights during dinner.

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Helpful?
1Thank Steve S
Vancouver
Reviewed 2 weeks ago

The hotel is situated 5 minutes from the airport with shuttle service provided. It's a very clean comfortable hotel, not a resort type as it's location is relatively industrial . Did not use the pool as we were more interested in a relaxing last day of our three week vacation. all staff encountered were very professional and friendly.

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Helpful?
1Thank angelfishtwo
Nicolas S, Guest Relations Manager at Courtyard San Jose Airport Alajuela, responded to this review

Dear Angelfishtwo, Thank you very much for your comments! We are glad to know that you enjoy the Courtyard experience and the service of our staff, we hope you can choose us next time you visit Costa Rica. Cordially, Nicolas S.

Reviewed 3 weeks ago

I have stayed at almost all the hotels close to the airport. This is by far the best one as far as amenities and convenience. The room was clean, beds are a bit firm but not awful. There are plenty of places to eat across the street. Also a large walmart next door if you need to shop. From now...

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Helpful?
1Thank Erika W
Management response:

Thank you for your comments. We are glad you enjoyed our amenities and conveniences. We look forward to seeing you soon. Warm regards, Diana de Rojas

Calgary, Canada
Reviewed 3 weeks ago

Arrived on a late night flight and took a 3 minute cab ride, exactly what you would expect from a Marriott, helpfull staff, decent room, free breakfast. Would definitely recommend for short one of two night stays.

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Helpful?
1Thank Sallndmark
Management response:

Thank you for your comments. We are glad we met your expectations regarding our services. Hope to see you in your next visit to Costa Rica. Warm regard,

Reviewed 3 weeks ago

Excellent Service, all the staff make you feel that you are in home, the food are good, the internet, the gym, and all the facilities in general. Gladys the chef make a good food and is very nice with all the people, she made delicious food for all the nationalities.

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Thank Jose C
Portland, Oregon
Reviewed 3 weeks ago

We stayed here the night we arrived in Costa Rica and the night before we left. It was a great choice. Beds/linens were comfortable, there was a king bed in one room and a pullout for our 2 teens in the living room. There was also a kitchenette to use. Breakfast buffet was good, although service was really slow. It...

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Thank D_JOregon
Reviewed 3 weeks ago

I called to let the hotel know that we would be a late check in since our flight was scheduled to arrive at 12:30am. However, our flight was delayed in Mexico City and we missed our connection. We had no way to contact the hotel to let them know we would not be arriving, since we were in another country...

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Helpful?
1Thank Antonia C
Nicolas S, Guest Relations Manager at Courtyard San Jose Airport Alajuela, responded to this review

Dear Antonia C, Thank you very much for your comments. We will review the cancellation policy with our management team to avoid future inconveniences. Kindly, Nicolas S.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The new Courtyard San Jose Airport Alajuela is the closest hotel to the International Juan Santamaria Airport in Costa Rica. From the International Arrival Gate, this LEED-constructed Alajuela hotel is just 5 minutes away towards downtown Alajuela. Our location provides the easiest and most convenient access to all the main tourist attractions in the Central Pacific: Puntarenas and Guanacaste, also National Parks such as Manuel Antonio, Carara, Poas, Braulio Carrillo, Volcan Rincon de la Vieja and much more. Some ideas to plan your Costa Rican Vacation are visiting Arenal Volcano, La Paz Waterfalls and other tourist activities and attractions, all starting at Courtyard San Jose Airport Alajuela, don't forget to take advantage of our free Airport Shuttle every 30 minutes. Courtyard San Jose Airport Alajuela offers all the essential services and amenities you will need to make your trip as successful as can be. Our new Refreshing Service will provide you a new lobby concept, casual food options and variety of beverage selection. We want to please you and make your stay a very special one! ... more   less 

Additional Information about Courtyard San Jose Airport Alajuela

Address: Plaza Los Mangos, Radial Francisco J. Orlich, Alajuela 20109, Costa Rica
Region: Costa Rica > Province of Alajuela > Alajuela
Price Range: RM341 - RM1,037 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Jose Airport Alajuela 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Courtyard San Jose Airport Alajuela Costa Rica
Hotel Style:
#1 Business Hotel in Alajuela
#3 Family Hotel in Alajuela
#5 Romantic Hotel in Alajuela
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Jose Airport Alajuela staff and other travellers.
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Spokane, Washington
over a year ago

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Questions? Get answers from Courtyard San Jose Airport Alajuela staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“corner rooms are good, no noise”
 of 5 bubbles P6418WJjosec, 2 Mar 2017 | Read review
“Ask for a high floor.”
 of 5 bubbles rebeccasparr5, 20 Feb 2017 | Read review
“Rooms at the back are much quieter but do not have a view”
 of 5 bubbles JillS3, 19 Feb 2017 | Read review
“We had a handicapped accessible suite with walk-in shower and a tub with handrails. So they are available.”
 of 5 bubbles RuRuRoams, 10 Feb 2017 | Read review
“Ask for a room at the back.”
 of 5 bubbles 868lindam868, 31 Jan 2017 | Read review
5 of 5