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Arenal Paraiso Hotel Resort & Spa

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Arenal Paraiso Hotel Resort & Spa
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1,060 Reviews from our TripAdvisor Community

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Showing 676: English reviews
Boston, Massachusetts
Level Contributor
214 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed yesterday NEW

Arenal Paraiso is located on a hillside surrounded by beautiful tropical gardens and meandering pathways. It has views of the Arenal Volcano in the distance. Each cabin has a terrace with rocking chairs so that you can sit and have a view of the volcano Hotel cabins are scattered along hilltop and you need to call for shuttle to get... More 

Helpful?
Thank JJMAYNARD
Stamford CT
Level Contributor
281 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 4 days ago NEW

Beautiful grounds with lovely flowers and bushes and dramatic views of the Arenal Volcano. Comfortable room with covered porch area and AC & TV. Wifi in common areas, not guest rooms – was usually overloaded – too much demand for bandwidth. Ample breakfast buffet with usual selections – lunch and dinner from a simple menu but food tasty with dishes... More 

Helpful?
1 Thank SandyRiver
Santa Barbara, California
Level Contributor
120 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed 1 week ago NEW

I stayed at this hotel for two nights in November 2016. The property consists of bungalows and all have excellent views of Arenal volcano. The property is located about a 10 minute walk to La Fortuna. The employees at the lodge are very friendly and provide excellent service. The rooms are big enough for two people and it is very... More 

Helpful?
1 Thank i-gots-wanderlust
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay with all of us, we are glad to see that you had a great stay and that our services and facilities were of your liking. From our hotel and all of our rooms you will be able to enjoy of the most beautiful views of the Arenal Volcano. Our grounds... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

DO NOT STAY HERE! They stole $800 from our hotel room. Our safe was broken we now suspect it was broken on purpose. Do not stay here. I cannot stress it enough. Also the first room we were checked into had a major ant problem. They moved us to another room and when we walked in there was already people... More 

Helpful?
1 Thank Arlene S

Travellers are raving about these La Fortuna de San Carlos hotels

Surrey, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
Reviewed 1 week ago via mobile

Wifi is only available in reception and restaurant. Grounds are pleasant with good bird watching opportunities. The hotel wildlife trail is barely accessible with steep and uneven steps right from the start. Room was clean but basic, and the shower wasn't particularly hot. The food was overpriced and not very good quality, but any savings made by trying to find... More 

Helpful?
Thank BirdNerdSophie
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear client Thank you for selecting us during your visit to La Fortuna, we are glad to see that you had a good stay and that our grounds and facilities were of your liking. At our hotel, our clients will be able to enjoy of wide grounds and services that will be the highlight during your La Fortuna trip. Our... More 

London, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

We were booked into this hotel as part of a tour and would not have chosen it ourselves. The stay got off to a bad start when we arrived hot and tired at 11.30am after a 3.5 hour transfer from San Jose and were told we could not check in until 3pm, even tho we could see through the window... More 

Helpful?
Thank InterioDesigner
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay here on TripAdvisor, one of the most important sites for travelers in the world. We are sorry to see that you had to wait a little bit longer to access your room, we always try to help our clients in the most professional and fast way. Our check in starts... More 

Crawley
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 4 weeks ago

Great hotel, in a lovely location. Rooms have views towards the volcano with verandas to sit in a rocking chair and admire the view,who needs wifi! Rooms are a little dated,but fully functionable,with tea and coffee making facilities. Gardens are beautifully maintained with plenty of birds and butterflies flitting about. Restaurant food ok,no complaints from our group of 15. There... More 

Helpful?
1 Thank sandgaz
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for selecting us during your visit to La Fortuna, we are happy to see that you had a wonderful stay and that our services and facilities were up to your expectations. From our hotel and all our rooms, our clients’ can enjoy of the most beautiful views of the Arenal Volcano, while enjoying also of wide... More 

Vancouver, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

Great location, quiet hotsprings with 13 pools, gorgeous gardens, breakfast included, free internet. Love this hotel, birds, butterflies, beautiful private gardens, gym, spa, gift shop.this resort has it all at a great price

Helpful?
1 Thank RunningGirlVancouver
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for selecting us during your visit to La Fortuna. We are so happy to see that you had a great stay and that you could enjoy of all our services and facilities. At our hotel, all our clients will be able to enjoy of beautiful grounds, 13 hot springs all with different temperatures, two regular swimming... More 

Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2016 via mobile

The good things are its location with great views of the volcano and its termal pools, which are open till late and you can chill there almost alone. It also has gym and spa. It doesn't have wifi in the rooms though!! How can it be??? The rooms are also old-fashioned, bad quality of matress and pillows. Not very comfy... More 

Helpful?
1 Thank Jaime R
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Jaime Thank you for selecting us during your visit to La Fortuna. We are glad to see that you enjoyed of our hot springs and facilities. At our hotel, all our guests will be able to enjoy of beautiful grounds and facilities, from our rooms you will have one of the most beautiful views of the Arenal Volcano. All... More 

Tel Aviv, Israel
1 review
Reviewed 15 October 2016 via mobile

Internet only in lobby and very slow. The pool is green. The service is good. Very big hotel, great view from rooms and restaurant. Very close to La Fortuna and to Arenal mountain. The issue with the internet is very very annoying.

Helpful?
Thank roeichn
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Guest Thank you for evaluating us here on TripAdvisor. We are sorry our internet service wasn’t as good as expected, we offer this service for free, but only at our front desk and restaurant. Our hot springs have a different color because of The waters spring from a natural underground river from the Arenal Volcano and carry a large... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: RM422 - RM796 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Arenal Paraiso Hotel Resort And Spa
Arenal Paraiso Hotel La Fortuna De San Carlos
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#15 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Arenal Paraiso Hotel Resort & Spa staff and other travellers.
16 questions
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Questions? Get answers from Arenal Paraiso Hotel Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are a shuttle bus away from restaurant and front desk. ask for room close by”
 of 5 bubbles JJMAYNARD, 4 Dec 2016 | Read review
“Request a room closer to reception if you don't want to hike to your room”
 of 5 bubbles i-gots-wanderlust, 28 Nov 2016 | Read review
“Best views are from the cabins”
 of 5 bubbles Joet6192, 12 Oct 2016 | Read review
“They are all good”
 of 5 bubbles DogMummy, 18 Sep 2016 | Read review
“view of the volcano”
 of 5 bubbles 652lindsays, 5 Sep 2016 | Read review
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