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In Costa Rica you expect to find helpful people everywhere... It is true, except for this hotel! No advices at all! Neither good answers to our questions! An exception for the "pura vida" in CR! And too expensive also for the rates common at low...More
1 Thank GemmaME
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 1 October 2013
We sorry about the perception that you got of our hotel, we do our best to satisfy our guests, we wiil going to take your comment to improve our service and give a better service to our costumers. We hope that in your next visit...More
The hotel is situated in open gardens. Each room is in a separate cabin. Our cabin had an enclosed verandah with a view of the volcano, a bedroom with two double beds and an en-suite shower and toilet. There are two thermal pools, one with...More
Thank Basil M
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 10 September 2013
Thanks Basil M, for your comments.
Our hotel are a mountain hotel, with natural hot springs, gardens and nature of the area, the color of the water is because it is a thermo-mineral water, and have all the minerals and nutrients.
We are going to...More
It's taken me awhile to get this review up as I travelled to Arenal as part of my Honeymoon in February 2012. My husband and I stayed at the Arenal Paraiso for only 2 nights, and we were happy that it wasn't longer than that!...More
Thank Tanya M
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 20 August 2013
Hello! Thank you for your comments are verry important to us. It is important to mention that we are a mountain hotel and we are located in the middle of the nature. We apologize about the situation that you had in our hotel, we are...More
The free breakfast was pretty good but that's about it. As the last reviewer says, the hotel pretends to be something it's not. We ventured into its 'hot springs' which were neither very hot or very clean. In fact I felt like I was lying...More
2 Thank DAVID S
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 7 August 2013
Thank you for comments are very important to us, I wiil to explain you why the hot springs looks wthit this color and tha reason is because our swimming pools are Rich in minerals like PH, Alkalinity, Harness Total, Calcium, Magnesium, Chloride, Sulfate, Silica, Ferrous,...More
The website for this hotel shows lovely hot pools and nice grounds. The pools all look really dirty and they are not very hot. They have two large pools which are painted white and when they put the mineral laden water in them they look...More
1 Thank iseeamoose
Response from Pilar G, Director Comercial at Arenal Paraiso Hotel Resort & SpaResponded 3 August 2013
Thanks for your comments, they are very important to us.
I would like to clarify that the color of the hot springs and rocks because our water pools are 100% of the Volcano, which has many minerals. We use disposable containers in the...More
US$100 - US$274 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#16 Spa Hotel in La Fortuna de San Carlos
Non-Smoking Rooms ,
Number of rooms
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Costa Rica >
Province of Alajuela >
Arenal Volcano National Park >
La Fortuna de San Carlos
Also Known As
Arenal Paraiso Hotel Resort And Spa ,
Arenal Paraiso Hotel La Fortuna De San Carlos ,
Hotel Arenal Paraiso ,
Arenal Paraiso Hotel Resort & Spa Costa Rica/La Fortuna De San Carlos
Hi there ! No its not difficult to get yo the hill. Easy and you can drive to the cabin no problem. Zip luning i could see the perch and the cables. Very nice actually, did not zipline but looks lije its worth it ! Enjoy