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Volcano Lodge & Springs

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Volcano Lodge & Springs
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2,749 Reviews from our TripAdvisor Community

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Parker, Colorado
Reviewed 2 days ago NEW

This facility was absolutely one of the nicest places to stay at the base of Arenal. It was quiet and the rooms all face the volcano. The swimming pool was huge with many places to sit and enjoy a relaxing stay.

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Helpful?
Thank JaDaKe37
Cobb, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 26 January 2017

Our stay at Volcano Lodge was the perfect end to a awesome vacation in Costa Rica. The rooms had a fabulous view of the volcano. The landscaping was kept clean & vibrant. The rooms were kept very clean & comfortable. The staff were very friendly & helpful. The food was really good. And it was a huge plus to have...

Review collected in partnership with this hotel
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8Thank Brie D
About Hotel's Favourite Review
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Brie, we want to give you the thanks for a wonderfull comment. The Customer Relations Department is grateful for your time and effort in evaluating our services. As you mentioned we give the best service to couples and families too. Once again, thank you for your recomendation. Hope you can back very soon. It will be a pleasure serve...

Broomfield, Colorado
Reviewed 2 days ago NEW

The Volcano Lodge & Springs was the perfect place to stay for our time in Arenal. The grounds are incredible, and the room was extremely nice. It is hard to imagine what the nearby resorts that charge 3-4 times as much can offer that the Volcano Lodge does not.

Review collected in partnership with this hotel
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Thank Ethan E
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear Ethan, Thank you for having selected Volcano Lodge & Springs for your recent stay; and for having shared your review with us. We are glad that you found our property comfortable and well maintened. It is always very rewarding to share positive feedback with our team. Once again thank you for your positive review. Best regards from La Fortuna,...

San Francisco, California
Reviewed 3 days ago NEW

PROS: We chose this hotel based on the pool area. We have kids, and they were there pretty much every night of our stay till late. At night the lights illuminate the pools, and the weather is balmy, sometimes even sprinkling, but so nice you don't want to get out. There are varying temperatures between each of the pools: some...

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Helpful?
Thank Hoovitz
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear Hoovitz , Thank you for having selected Volcano Lodge & Springs for your recent stay in La Fortuna, San Carlos - Costa Rica. We are pleased to perceive that you had a good stay in our lodge. We appreciate both positive and negative comments as they allow us to improve the level of service offered to our dear guests....

San Francisco, California
Reviewed 3 days ago NEW

My friend and I stayed here for two nights and absolutely loved it from start to finish. The staff was friendly and so accommodating with our every need. The view of the volcano from the room was spectacular (and we just purchased a standard room--nothing fancy). The free breakfast is pretty extensive, and the outdoor pool spaces were so pretty....

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Thank alicarleton
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, Thank you for having selected Volcano Lodge & Springs and for having set aside some of your valuable time to share your review with us. We are glad that you found the staff very friendly. We know that small details can make a huge difference, so we are always happy to know that our team goes out of...

Reviewed 4 days ago NEWvia mobile

We spent two nights here and absolutely loved it. The view of the volcano from the room is breath-taken and the hot springs at the hotel are incredible. The staff were super nice and helpful and the food (only tried breakfast) very good. Highly recommend.

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Helpful?
Thank Rosalía M
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear Rosalía M, Thank you very much for your 5 star review! We much appreciate your positive feedback and we look forward to welcoming you back again as our guests in the not too distant future. Once again thank you for your recomendation to visit us. Kind regards, Gerardo Pérez H

California
Reviewed 4 days ago NEWvia mobile

Stayed here for a few days on our honeymoon & loved it. Ate breakfast here daily as a part of our package & they made us a sack lunch for the days our itinerary started early. We absolutely LOVED soaking in the hot springs after long days of hiking, biking, and water rafting. Front staff was helpful with getting taxis...

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Thank Charlene D
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Charlene, thanks for this lovely review. The Customer Relations Department is grateful for your time and effort in evaluating our services. We are glad to know that your honeymoon was perfect and confortable in our lodge. As you mentioned we have our own hot springs that are a delight after a hike around Arenal Volcano National Park. Also, our...

Reviewed 4 days ago NEW

Very nice hotel, with a great view of Volcan Arenal. The on-premise hot spings is also a nice addition. Rooms were large and clean. My daughter's room did have a big fat beetle in it that I was able to get rid of easily! Overall great stay (too short!).

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Thank Bharat D
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hi, thank you very much for your review. We are very happy to read that you had an amazing stay at our lodge. As you say, we have a wonderful view of the Arenal Volcano. Our rooms are beautiful and comfortable. All our staff is professional and will serve you in the best way. Thank you for your comments !...

Fredericksburg, Virginia
Reviewed 5 days ago NEW

Great location just outside La Fortuna at the base of Arenal volcano. The grounds were beautifully landscaped and the room was spotless, private and quiet. The lodge is a campus layout and we were in a pod with 4 other rooms. Our boys, 7 and 9, loved the pools and playground. The staff were polite and very helpful. We want...

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Thank Fairfaxcircle
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Dear customer, thank you for your positive review. As you mentioned, we have a great location, beautiful grounds and private areas where you can relax. Our view is spectacular and our hot springs the delight that you need after a hiking around the Arenal Volcano. All our staff is professional and kindly; and strives to serve you in the best...

New York City, New York
Reviewed 5 days ago NEW

The hotel is spread out, some rooms are far away from the main building. The grounds are lush. However, the pools and hot springs are small and easily overcrowded. The room was clean but simply furnished. There were no blankets provided.

Review collected in partnership with this hotel
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Thank Valeria S
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Valeria, thank you for your review. We are a thermal hotel and as you well said, we are focus in couples and families. Our hot springs are exclusive for our guest and are open the 24 hours to all the customers can enjoy it anytime. The blankets and the pool towels are inside the closet of your room. Thanks...

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: RM505 - RM1,311 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#5 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#9 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The grounds are vast, but they supply a shuttle to the reception and restaurant area.”
JaDaKe37, 27 Apr 2017 | Read review
“We were close to the pools, which was convenient to walk to in the dark at night”
Hoovitz, 26 Apr 2017 | Read review
“all rooms have a view of the volcano-no bad views”
Fairfaxcircle, 24 Apr 2017 | Read review
“We stayed in the room far away from the main facilities. It rained a lot and it made it difficult to access the main building. The hotel is more suitable for travelers with cars. ”
338valerias, 24 Apr 2017 | Read review
“Our room was on the north side and we were very pleased.”
slbillard, 19 Apr 2017 | Read review
5 of 5