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Volcano Lodge & Springs

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Volcano Lodge & Springs
Volcano Lodge & Springs
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2,626 Reviews from our TripAdvisor Community

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Showing 1,927: English reviews
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Steyning, England, United Kingdom
Reviewed 2 days ago NEW

I spent two nights here and was generally really impressed with everything. The staff were really genuinely helpful and friendly, the grounds were gorgeously manicured and beautiful to walk around. The room was clean and comfortable with good free wifi and air conditioning. Hot springs were very pleasant and I thoroughly enjoyed my spa experience of massage and treatment, albeit...

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Helpful?
Thank Shawn K
Cobb, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Our stay at Volcano Lodge was the perfect end to a awesome vacation in Costa Rica. The rooms had a fabulous view of the volcano. The landscaping was kept clean & vibrant. The rooms were kept very clean & comfortable. The staff were very friendly & helpful. The food was really good. And it was a huge plus to have...

Review collected in partnership with this hotel
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4Thank Brie D
About Hotel's Favourite Review
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Brie, we want to give you the thanks for a wonderfull comment. The Customer Relations Department is grateful for your time and effort in evaluating our services. As you mentioned we give the best service to couples and families too. Once again, thank you for your recomendation. Hope you can back very soon. It will be a pleasure serve...

Scottsdale, Arizona
Reviewed 3 days ago NEW

We enjoyed our stay at Volcano Lodge and Springs Resort. The grounds are simply beautiful and lush. It is a short drive from the town of La Fortuna and Arenal attractions. Breakfast was delicious and the staff very friendly.

Review collected in partnership with this hotel
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Helpful?
Thank DesertChicOnWheels
Brighton, United Kingdom
Reviewed 3 days ago NEW

Fell in love with this place, wished we could have stayed longer. Beautiful gardens, lovely breakfasts, whilst the birds ate theirs. Most welcoming with the staff taking great care and attention to detail.

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Helpful?
Thank Anne B
Rockville, United States
Reviewed 3 days ago NEW

The Volcano Lodge has beautifully tended tropical gardens, small natural hot springs, and great views of Arenal Volcano. The rooms are well kept and the service is great. The only weakness is the quality of the restaurant.

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Thank Menahem P
Cardiff, United Kingdom
Reviewed 3 days ago NEW

Some rooms are along walk from reception/ bar / shop etc but what glorious grounds to walk through - beautifully planted with so many colourful flowers and plants. The thermal springs were breathtakingly hot but so relaxing after a hard days hiking on the volcano. Great view of the Arenal volcano from the poolside too We ate in the restaurant...

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Helpful?
Thank Hayley O
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Hayley, thank you for your coment which helps all the Trip Advisor followers and us specially. We are pleased to read this kind of comment and to know that your expectactions was exceed. As you say, we have beautiful grounds, hiking trails and the best view of Arenal Volcano. Once again thank you for choosing Volcano Lodge & Springs....

Eaton, Ohio
Reviewed 4 days ago NEW

We spent one night here and were very impressed with the hospitality, the natural hot springs, the clean room, and the plants and flowers all over the grounds. We thought the dinners were a little over-priced but the food and service were good. The breakfast buffet was very good with a wide selection of local and American foods. We would...

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2Thank Richard M
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Richard M, Thanks so much for your recomendation and positive review. The Customer Relations Department is grateful for your time and effort in evaluating our services. We hope you can back as soon as posible. Best Regards, Gerardo Pérez H.

Bend, Oregon
Reviewed 4 days ago NEW

Incredible property for a great price. Two different hot springs to choose from, several pools and jacuzzi's, amazing free breakfast, fun happy hour and pool table in the lobby bar, great hosts and service. Note that costa rica is extremely expensive so this was a good value.

Review collected in partnership with this hotel
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Thank mattiace356
bloomington,MN
Reviewed 4 days ago NEW

We stayed in a junior suite at this property for 3 nights in early February. Check in went smoothly, the location is great if you have a car, and the grounds are beautiful and well-maintained. Our room had quite a strong odor of cleaning supplies when we arrived to the point that I didn't think I would be able to...

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Thank adventureswith3boys
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello, we want to thank you for your review that helps us improve on all our services and procedures. We are delighted that you mention our convenient location, beautiful property and our natural hot springs. Definately, we will consider your recomendations about the bed and pillows because our main goal is the complete satisfaction of our customer Thank you for...

Moncton, Canada
Reviewed 5 days ago NEW

Only spent a couple of nights here. Rooms were nice, clean, and we had an unimaginable view of the Arenal volcano from the back porch of the room. Didnt have much interaction with staff, but the desk staff was friendly and wait staff were okay. Grounds were beautiful and well kept. Only complaint for me was the food. Breakfast was...

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Helpful?
Thank Angela_ScottT
GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge & Springs, responded to this review

Hello Angela Scott, we want to give you the thanks for your feedback. Definately we will consider your contribution about the prices in our restaurant. It is a detail in which management is working righ now. We hope you enjoyed other services we have like spa, hot springs, beautiful grounds and trails to walk inside the property. Once again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: RM477 - RM1,127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
Reservation Options:
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Also Known As:
Volcano Lodge And Gardens
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Hotel
Volcano Lodge & Springs Costa Rica/La Fortuna De San Carlos
Hotel Style:
#6 Luxury Hotel in La Fortuna de San Carlos
#6 Green Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Volcano Lodge & Springs staff and other travellers.
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Questions? Get answers from Volcano Lodge & Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were at the far end of the resort. It was very quiet except for the sound of a rushing creek nearby. The parking area was dark.”
 of 5 bubbles RichardM379, 17 Feb 2017 | Read review
“ask if there are rooms with newer beds!”
 of 5 bubbles adventureswith3boys, 17 Feb 2017 | Read review
“Stay in the thermal suite! You will have a private small thermal pool in your backyard.”
  • Private lounge chairs and pool
  • Private back patio
 of 5 bubbles Katikata22, 15 Feb 2017 | Read review
“Ask for volcano view”
 of 5 bubbles smm1779, 15 Feb 2017 | Read review
“Choose room with private spring.”
  • Grounds at night
 of 5 bubbles rilianb2016, 13 Feb 2017 | Read review
5 of 5