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Hotel Jardines Arenal

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122 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Shelbyville, Michigan
Reviewed 3 weeks ago

There were 17 in our group that stayed here. We stayed here 6 years ago and came back here again in the beginning of November 2016. The price was right, the food was great, the rooms were comfortable, and the staff were very friendly. We basically just slept here, had breakfast and were on our way during the day. We...

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Helpful?
Thank Rick V
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review
Google Translation

Gracias don Rick, para nosotros es un gusto hacer clientes felices. ¡Buen viaje! Saludos, Rogelio Daniel.

Kunming, China
HOTEL’S FAVOURITE REVIEW
Reviewed 15 January 2016

We really enjoyed our stay at Hotel Jardines Arenal. It is a calm and quiet place a little bit outside of town. the staff is very friendly and helpful. Pro's: good typical breakfast, helpful staff, clean rooms and bathrooms, tv, ac, fresh air, nice views Trade off for being outside of town: not much food wise close by. Can't really...

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Helpful?
Thank JWinkle
About Hotel's Favourite Review
rogeliodaniel, Director General at Hotel Jardines Arenal, responded to this review

An honor having attended, thank you! Our goal: make customers happy. Best regards Rogelio Daniel Urbina M. General Manager.

Reviewed 21 September 2016 via mobile

This hotel is simple, but lovely. It is quiet, as it is situated just outside of the hustle and bustle of the area. Whenever I visit the La Fortuna area, this hotel is my go-to. Staff at the desk will help you book any excursion at a great price. Breakfast is a typical plate, again simple, but delicious.

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1Thank Julie A
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thank you very much...!! Rogelio Daniel.

Reviewed 10 August 2016 via mobile

Very nice hotel. Reasonable rates. Nice view of the volcano. Very good traditional breakfast with fruit eggs and rice and beans. Great price. Probably not the most upscale but definitely worth the money. AC and TV in the room. 20-30 min drive to the volcano and a few mins to the town.

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Helpful?
Thank neonlightdaydream
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Reviewed 29 June 2016 via mobile

We had done the book on booking.com and we did not noticed that the check in had a limited time. We called the hotel and they did not want to receive us. After several explanation they decide to receive us. The room has no towels the shower gets too or or too cold, the mattress was very old as it...

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Thank Cintia S
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

It is unfortunate that not assessed all the effort we make. Sorry for your comment.

Halifax, Canada
Reviewed 20 June 2016 via mobile

Had a wonderful stay! Quiet, yet close enough to town for fun and activities! Wonderful staff and great breakfast! We did the hot lava extreme tour, totally recommend and came back to this peaceful humble abode! :) :) thanks guys!

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Thank Hannah G
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Rogelio Daniel.

Glendale, California
Reviewed 10 June 2016

We figure we're going to just sleep here pretty much. When we go to La Fortuna we go out to eat in the evening and then to Las Termalitas hot springs - also a great budget choice - so we're not looking for luxury. The people here are super nice and while the rooms are not real secure (windows could...

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Thank paulnickles
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Los Angeles, California
Reviewed 30 April 2016

This hotel is located about a mile or so frm the centro where all the shops & restaurants are..the staff is very welcoming & friendly..perfect views all around w/Arenal right out our door! Def recommend

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Thank LeilaniNoahArt1
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

Ridley Park, Pennsylvania
Reviewed 21 April 2016

I stayed one night to do the canopy before heading to guanacaste, I arrived late at night but I was glad some was there to greet me and show me my room...I got the room with 3 beds..very simple not to fancy, but great for what I needed it....a good nite of sleep after the flight and a long day...

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Thank Harold Q
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Rogelio Daniel Urbina M.

Kentville, Canada
Reviewed 15 April 2016

The location is great for sight seeing in La Fortuna. The staff tried to be pleasing and helpful but the rooms were musty (traveled April) smelling. They let us pick our room to get the least smelly. We managed for 3 nights. there is not a lot of places to stay in this area. Breakfast was ok. didn't always have...

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Thank maynovascotia2016
rogeliodaniel, Gerente at Hotel Jardines Arenal, responded to this review

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Restaurant
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Jardines Arenal Hotel is a quiet place, surrounded by beautiful wildlife, located only 2 kilometers east of the park of La Fortuna, San Carlos, Costa Rica. It is a perfect place to enjoy with your family or your friends. Our goal is to provide quality service and excellence, thus making customers happy. We guarantee a comfortable and pleasant stay for our guests. Jardines Arenal Hotel has very pleasant rooms, set in two categories: standard and superior. Equipped with air conditioning, private bath, safety deposit box, cable TV, hot water and some with an extraordinary view to the Arenal Volcano. Also our rates include a rich typical breakfast, consisting of the famous gallo pinto, egg, sour cream, platano, tortilla, orange juice and coffee; ideal to start the day in the best way. Also Jardines Arenal Hotel features private parking, restaurant (on request), WIFI, gardens and an information center where you can get everything you need to book tours, transportation or hotels nationwide. We try to cover all areas to provide more ease and comfort to our customers. Seize the opportunity to visit the famous Arenal Volcano area, known worldwide for being a beautiful place with wonderful views and relaxing hot springs. In addition to many other activities like canopy, canyoning, bridges, rafting, kayaking, bicycles, etc. Enjoy an unforgettable ride while you receive the attention that you deserve and rest in a unique and welcoming place. In Jardines Arenal Hotel we are waiting to make of your vacations an extraordinary and enjoyable time. Our Goal: Make customers happy! ... more   less 

Additional Information about Hotel Jardines Arenal

Address: Main Road To la Fortuna | 2 Kilometer east of Banco de Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: RM160 - RM270 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Jardines Arenal 2.5*
Number of rooms: 10
Reservation Options:
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Also Known As:
Hotel Jardines Arenal Costa Rica/La Fortuna De San Carlos
Hotel Style:
#3 Best Value Hotel in La Fortuna de San Carlos
#9 Green Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jardines Arenal staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the highway; dining area is good if you're getting up early.”
 of 5 bubbles paulnickles, 9 Jun 2016 | Read review
“No room is good. We had 3 of them and still had to leave”
 of 5 bubbles jugaria70, 5 Jun 2014 | Read review
“Maybe there is one without ants, just check.”
  • I don't want to see this in UV light!!!!
  • The
  • watch your step
  • Do you want to clean your mouth here??
  • No privacy
 of 5 bubbles Worldcitizen_12, 20 Feb 2014 | Read review
“Rooms away from the road may be less noisy, though they may have more privacy.”
  • Feeding area for birds
 of 5 bubbles bigblumarbleinspace, 6 Apr 2013 | Read review
“There are nice gardens but not necessarily a volcano view. still the view rooms are nice as you can open the windows and receive fresh air.”
 of 5 bubbles yandreaj, 13 Mar 2013 | Read review
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