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Casa Luna Hotel & Spa

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Casa Luna Hotel & Spa
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1,248 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Palo Alto, California
Reviewed 12 May 2016

We stayed at Casa Luna for the first night of our Costa Rica adventure. Staff were very welcoming and knowledgeable about the area. They helped arrange an evening at Tabacon and gave us price/directions to La Fortuna waterfall. Rooms were very clean. Grounds were beautiful. Pools and hot tubs are nice too! breakfast is superb and a view of the...

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Thank Megan S
New York
Reviewed 11 May 2016

This hotel was outstanding. The rooms were very nice and very clean. The staff was very attentive. The restaurant was good; the pool was good; the spa was first-class. The location was great. There were plenty of activities and tours that could be booked at the hotel (and you could arrange to be picked up right at the hotel).

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1Thank el_cid55
Downingtown, PA
Reviewed 11 May 2016

First, I need to mention that the Waze app was not successful in getting us here. We were routed to the very end of this road. Two phone messages left at the hotel seeking directions were never returned. Casa Luna is written in small letters at the bottom of the Sign. Our room was adequate, the AC unit worked well...

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1Thank Dodiefae
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for sharing your kind opinion about the Hotel, It is very important for us to know your opinion about your stay and I will be sure to share this comment with the management department in order to enhance directions and signal to find the route more easily. I am pleased that you felt comfortable in your...

Orlando, Florida
Reviewed 9 May 2016 via mobile

The location was perfect, not far from town. We walked to La Fortuna waterfall. The property is amazing, the breakfast was wonderful and so the staff! Special thanks to Jossemar and Richard from the front desk always friendly and professional, They took the time to really get to know us, by name. Our room had a good view of Arenal,...

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Thank 328lizettec
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & Spa, Our sincere grateful for taking the time to share your opinion about the Hotel. We really appreciate to know that our location was perfect for you and that our staff was superb, friendly and professional. Richard and Jossemar are so happy with you for mentioning them and they are very thankful. Our staff...

Cleveland, Ohio
Reviewed 8 May 2016

The hotel and grounds ere beautiful and the staff was always gracious and welcoming. They were especially patient since we did not speak Spanish. The meals were delicious and always colorfully presented...with lots of fresh pineapple and other fruits. Although we never had the opportunity due to our schedule to enjoy the pool or spa, the facilities were very nice.

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Thank Chuckrot
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Greetings from Casa Luna Hotel & Spa, It was an absolute pleasure having you with us here at our Hotel. We are so thrilled to know your opinion of our service, food and the facilities on site. We look forward to welcoming you back to Casa Luna Hotel very soon. Many thanks :-)

Yorkville, Illinois
Reviewed 8 May 2016

Would of loved to stay at least another week. So much to do, but if we chose to stay and relax we could do that too. Plenty of activities to do. Shuttles to activities were very punctual. All of the employees are to be complimented on a job well done.

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1Thank lmzo
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear guest, Thank you for this nice review. I am glad our hotel has reached your expectation, we would loved to host you for more days too, so, now you have a reason to come back for much more fun and adventure. We are pleased that you appreciated the good job of our Staff . We look forward to your...

Reviewed 6 May 2016 via mobile

We stayed her for 3 nights. This place is so beautiful! We took a walk on the nature trail around the property. It was clean and the shower was spacious. The food was really good. We enjoyed the Surf & Turf. It was a very cool display when they brought it out for us!! We had a great view of...

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Thank anolan86
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Dear Guest, We are so much happy to read this review, thank you very much for your kind opinion. It was an absolute pleasure to serve you during your 3 nights and read that you enjoyed your Surf & Turf which is delicious. We do hope we have the pleasure of welcoming you back to Casa Luna Hotel & Spa...

Reviewed 5 May 2016

We stayed in La Fortuna for two days and absolutely enjoyed it. Our room, which was quite spacious, had an awesome view of the volcano. Other features included AC (important given the humidity and heat), a small refrigerator and some huge sliding windows in the event you want to hear and experience the beautiful sounds of the birds, frogs and...

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1Thank Craig R
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello, We very much appreciate your kind review. It is very satisfying to read details about your stay. We really want to make feel our guest as in home, we love to read that you felt very welcomed since the moment you arrived to Costa Rica. We hope to have the opportunity to host you many more times, Regards, Casa...

Edmonton, Canada
Reviewed 1 May 2016

We have never, never enjoyed a more perfect experience. Casa Luna Hotel and Spa gives you a comfortable sleep with A/C and dehumidifier, excellent food in the restaurant and hot tubub relaxation. From Zip-Lining to Cave Exploration there are so many adventures, tours and experiences that you would need a week to do everything. I am almost 73 and my...

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Thank 2Millars
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hola from all of the team at Casa Luna Hotel, What a lovely way to start the day , to read your amazing review it really did our day!! We are thrilled to know you have had a perfect experience by doing those great adventures and It's fabulous to know that your spirits still forever young and full of energy....

Oak Ridge, Tennessee
Reviewed 1 May 2016

This is a wonderful location with beautiful grounds and breathtaking views. The restaurant was very good. The very best thing about this hotel was the service, especially Laura who was very professional and sincerely friendly. We would recommend this hotel to anyone for any occaision

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Thank dunkirk1234
GuestServiceCasaLuna, Director de Relaciones con Clientes at Casa Luna Hotel & Spa, responded to this review

Hello from Casa Luna Hotel & Spa, It is very nice to read your review in which you let us know of your wonderful experience. I will share your excellent feedback with our staff members and specially with Laura, she will be so happy to read you appreciated her service and friendliness. It’s also great to know you would recommend...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Casa Luna Hotel & Spa is close to the Arenal Volcano and La Fortuna Waterfall, surrounded by the Cerro Chato Hill and Cerro los Perdidos mountain. Giving us an outstanding peace and harmony. Our distinctive "touch" is provided by the architectural harmony around the hotel. This colonial and rustic architecture has been reached with the delicious combination between wood, metal, color and wall texture, complemented with beautiful accessories. We offer personalized service beyond excellence to exceed your expectations. ... more   less 

Additional Information about Casa Luna Hotel & Spa

Address: La Fortuna Waterfall // Catarata Rio Fortuna | 1 km south and 1.6 km west from La Fortuna Church., La Fortuna de San Carlos, Arenal Volcano National Park 4417-53, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: RM436 - RM995 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Luna Hotel & Spa 3.5*
Number of rooms: 36
Reservation Options:
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Also Known As:
Casa Luna Hotel And Spa
Casa Luna Hotel La Fortuna De San Carlos
Casa Luna Hotel & Spa Costa Rica/La Fortuna De San Carlos
Hotel Style:
#7 Spa Hotel in La Fortuna de San Carlos
#10 Romantic Hotel in La Fortuna de San Carlos
#11 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travellers have asked, with answers from Casa Luna Hotel & Spa staff and other travellers.
23 questions
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Questions? Get answers from Casa Luna Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the volcano (this will be upstairs as most of the standard rooms are two story).”
LucybHertfordshire, 22 Apr 2017 | Read review
“Accommodation is in 2 storey blocks .. balcony rooms provide good views of wildlife in the trees and also views of the volcano”
MikeR231, 3 Apr 2017 | Read review
“The 400s have a great view of the volcano. It can be a bit scary to walk at night to rooms at the end of the hotel (dark).”
cepo85, 30 Mar 2017 | Read review
“great views from the 2nd floor”
eddiee202, 27 Mar 2017 | Read review
“First floor is fine, but try for a second floor room for a better view of Arenal.”
770carrit, 24 Mar 2017 | Read review
5 of 5