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The Springs Resort and Spa

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The Springs Resort and Spa
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2,150 Reviews from our TripAdvisor Community

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Showing 1,980: English reviews
long island, Ny
Level Contributor
125 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 20 January 2015

I first saw this hotel on groupon back in 2013 and even wanted to change our honeymoon to this place but the future hubby said no lol... skip ahead to 2014 and I was planning our 1 year anniversary for 2015 and I saw this on groupon again :) so got the 3 nights and it was an amazing deal.... More 

Helpful?
1 Thank poisonivy918
John P, Manager at The Springs Resort and Spa, responded to this review

Dear valued guest, Thank you for taking the time to share your experience and review our property. It is always great to hear when our guests have a memorable trip here. Congratulations on your 1 year anniversary, and thank you for choosing The Springs Resort & Spa for this memorable occasion. We hope to have you back soon. John Picart... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 January 2015 via mobile

If your wallet allows it, spend at least one night at this resort. First class all the way. I would recommend a massage and then a nice steam in the men's locker room followed by some tea in the locker room lounge area. Words and pictures can't describe the beauty of this resort. Side note, if your are going to... More 

Helpful?
1 Thank najarb
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear najarb, Thank you for taking the time to share your experience with the Trip Advisor community. Our staff works hard everyday to ensure that our guests receive the best care and are able to go home with unforgettable memories of their vacation in Costa Rica. Our on-site Sancturary Spa offers a full service spa menu including facials, wraps, massages,... More 

Boulder, CO
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 17 January 2015

I was fortunate to be afforded a 4 nt stay to The Springs a week short of it's official opening a few years ago. This property is stunning, and yes, the pools are "all that". The resort is situated so there is a direct & close view of Arenal. Fortuna is close, quaint and enjoyable. Lee & Cindy also own... More 

Helpful?
Thank upgradeplease
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear upgradeplease, Thank you for your kind review of our properties. We appreciate your feedback and hope to see you back with us again soon. From all of us at The Springs Resort and Spa... Pura Vida! Warm Regards, Melanie Marsell Guest Relations Melanie@thespringscostarica.com More 

Austin, Texas
Level Contributor
125 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 16 January 2015

We arrived at The Springs Resort and Spa, La Fortuna, Costa Rica on Friday December 26th 2014 and stayed for 4 days. There’s no other way to say this - the resort is absolutely fabulous. In terms of location it’s easy enough to find if you approach from La Fortuna. Unfortunately our Nuvi GPS system took us on a route... More 

Helpful?
6 Thank TimWandMelG
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear TimWandMelG, Thank you for your detailed and extensive review of our property. I am sure that many Trip Advisor users will appreciate all of the tips you have provided in this review. As you mentioned, our guest rooms are very elaborate. Our ownership takes great pride in all of the details found throughout the property. Note that most of... More 

Nairobi, Kenya
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 15 January 2015

We'd been conducting training in San Jose when, for an end-of-week treat, the group headed to Arenal for some local colour and atmosphere. A few headed of into the clouds to try and see the volcano proper; the more sensible of us parked in the spa for the afternoon and felt no pain at all. A wonderful variety of temperatures,... More 

Helpful?
2 Thank Mick W
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Mick W, Thank you for choosing to spend your weekend retreat with us at The Springs Resort and Spa. Our resort is the perfect place to relax as we have over 20 hot spring pools, 5 bars, 5 restaurants, and a full service spa ready to cater to your needs after a long week! I hope that the rest... More 

Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 January 2015

We were soo excited about staying here! When you pull up its a show stopper for sure! Its gorgeous , but the food was terrible, expensive and not up to par with a 5 star resort. We had 2 bathrooms in our room one the shower was broken and never fixed. The housekeeping was great, but other than that staff... More 

Helpful?
13 Thank Markonewton
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Markonewton, I would like to begin by thanking you for your recent stay with us. That being said, I truly apologize that your stay was anything but perfect. Our management team has been made aware of your situation and are taking your comments very seriously. I can assure you that your situation was out of the ordinary and not... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 January 2015

My husband and I spent 3 nights in the Arenal Volcano area at the Lost Iguana Resort and did the Multi-Adventure package at The Springs Resort for $99/person. I can't say enough about how lovely both of these resorts were! The weather was a little misty and rainforest-like which was actually kind of magical. Even if you don't stay at... More 

Helpful?
6 Thank aaspencer85
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear aaspencer85, Thank you for your recent review of our resort. I am happy to hear that you were able to enjoy the many amenities we offer at our resort, including our Club Rio Outdoor Center. As you stated, the multi-adventure package is a great option for those not staying at the resort but want to come see what we... More 

Pittsburgh
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 January 2015

we had an amazing experience at the springs. we stayed here with our two boys (4 and 8). the springs are luxurious and relaxing. my kids had a great time relaxing at all the different pools. we were there for 6 nights and there are so many different pools we didn't even get to try all of them. club rio... More 

Helpful?
4 Thank achaudry
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear achaudry, Our goal is to provide each and everyone of our guests with a unforgettable experience, and I am thrilled to hear that we met our goal with you. Our outdoor center, Club Rio, is very special to us and I am happy you enjoyed the tours we offer. That being said, I am disappointed to know that you... More 

Doylestown, Ohio
Level Contributor
39 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 9 January 2015

The Springs is an expertly designed and attended full service 5 star resort property in the heart of Volcano land with spectacular panoramic views of active volcano Arenal. The enormous property is a North American owned resort along with La Paz waterfall gardens and reflects many details of luxury hotels found in the United States. Incredible gardens and sculpted pools... More 

Helpful?
Thank Capt_of_Adventure
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear CostaricaMe, Your feedback is very important to us and we greatly appreciate you taking the time to review us on Trip Advisor. We put a lot of time and effort into making sure all of the details of our resort are perfect for our guests, and I am happy to see that you were able to see this hard... More 

Charleston
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 8 January 2015

Wow. This is an amazing resort. We divided our time between 5 days here and 5 days on the Pacific coast. Although, we wish we had spent all 10 days here! It is a long drive from either airport. So, that is a consideration when planning your trip. I had initially made the mistake of getting a later flight into... More 

Helpful?
2 Thank CharlestonJellie
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear CharlestonJellie, Thank you for your glowing review. It is always a pleasure to hear that you and your family enjoyed your stay with us. The Villa Calatea is one of our favorite places on property, especially because of the location directly in front of Perdido's Springs! The monkey slide is lots of fun for kids as well as adults.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: RM1,485 - RM3,516 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Spa Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
64 questions
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 2nd floor so you get a better view and the ceilings are really high. All windows.”
 of 5 bubbles planetkaren, 21 Nov 2016 | Read review
“Get the two bedrooms if you have kids with you, its worth it!”
 of 5 bubbles 488americat, 11 Nov 2016 | Read review
“Best views ever, quiet romantic and fun at the same time”
 of 5 bubbles Anamarygil, 7 Nov 2016 | Read review
“Ask for a room with a view of Arenal Volcano. Possibly the most stunning vista you will every have!”
 of 5 bubbles NormaIsabelle, 1 Nov 2016 | Read review
“All rooms have a view of the volcano....it is a relatively small hotel with 75+ rooms, I doubt you will dislike any of them!”
 of 5 bubbles 60745Mary, 1 Nov 2016 | Read review
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