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The Springs Resort and Spa

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The Springs Resort and Spa
The Springs Resort and Spa
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2,242 Reviews from our TripAdvisor Community

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Showing 2,061: English reviews
Toronto, Canada
Reviewed 26 March 2015

This is a pretty remarkable property. We arrived on a day when you couldn't see fifty feet in front of the hotel, given the rain and fog, but each day improved until we could just see the top of the volcano on our departure (see picture). We ended our trip here and, after many excursions in other locations, were happy...

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Thank JeffreyAToronto
Cedar Rapids, Iowa
Reviewed 26 March 2015

Not sure we have been to a better family hotel/resort. Safe and clean. Nice game room for our three sons. They rate it excellent. Room was a great value. Very clean everywhere. Hot springs and mineral pools were fantastic. The views was out of this world!

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Thank Ken B
Reviewed 24 March 2015

I typically stay at 5-star hotels, and this is the best overall resort I've stayed at! We stayed there for two nights during a 9-day vacation. The service was outstanding, and the rooms were very clean and comfortable. We traveled with our two children, ages 14 and 16, and they didn't want to leave. I highly recommend visiting the animal...

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2Thank Nate N
New York City, New York
Reviewed 23 March 2015

This is an outstanding, luxurious hotel/resort for general R&R but most guests probably use it as a home-base for eco-touristic activities in the area, such as white water rafting, treking, etc. (These are offered by independent companies which will pick you up and bring you back, but be prepared for one to two hour drives to the various activities.)There are...

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1Thank mcks490
Boston, Massachusetts
Reviewed 22 March 2015

A fabulous hotel with a stunning view of the Arenal volcano – from every room. For a family of 5, we stayed in a spacious two-bedroom suite – which was perfect. The bedrooms included a king size bed and 3 singles in a second room with its own large bathroom. The rooms have a natural décor and waking up to...

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1Thank TravelPal70
Houston, Texas
Reviewed 19 March 2015

The trip to the hot springs at this resort was the highlight of our trip. Years ago, we had gone to the hot springs at Tabacon (which is priced similarly). This was ten times better. The hotel is so beautifully constructed that you'll want to just walk around the hotel for a bit to admire the wood, stone and views....

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3Thank Erica H
Port Carling, Canada
Reviewed 18 March 2015

This is a place where you can find everything that is needed to make your stay comfortable and enjoyable. Their large bedroom and bathroom with a full view of the volcano is very luxurious and stylish with an added wilderness-like comfort made from bath towels and are folded into an animal. The amenities and bars that are spread out throughout...

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1Thank QTVu
Bethel Park, Pennsylvania
Reviewed 18 March 2015

Wow where to begin? Looking at their website seemed like a cartoon. It appeared too colorful and not real. Let me tell you it is absolutely real!! From the front gate entry upon arrival to check out it was a fantastic four nights. The food is exquisite especially in the La Galeria. All of the pools, which are a large...

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1Thank DiWelsh
Correctionville, Iowa
Reviewed 17 March 2015

Our group of 7 spent a wonderfully relaxing and rejuvenating day at The Springs Resort and Spa. The facility is breathtakingly beautiful and the hot springs were so relaxing. We enjoyed the water slide and tubing on the river. The wildlife safari was a highlight of our trip. We ended our day with an amazing dinner at the fine dining...

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3Thank Sandra V
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Sandra V, Thank you for taking the time to review your recent experience with us here at The Springs Resort and Spa. I am very happy that you were able to enjoy your day and visit some of the on-site activities. We are very proud of our wildlife sanctuary as it is very important for us to educate our...

Tulsa
Reviewed 17 March 2015

On our first night, we had to wait THREE hours for two cokes and ice. We asked one person, and then another. The buffet breakfast is great, but dinners NOT SO MUCH. Sadly, the town is so far way that you do not want to travail the bad roads to venture out for dinner.. OTHERWISE, it is a great spot....

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1Thank Kintdes
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Kintdes, I am truly disappointed that your stay was anything but perfect. Please know that the issue you encountered has been brought forth to our management team and they are doing everything possible to ensure it does not happen again. We hope that you will allow us a second opportunity to serve you again in the future. If so,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: RM1,701 - RM3,945 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#4 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
72 questions
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We came as part of an excursion...we did not have a room”
 of 5 bubbles jimrossman66, 25 Feb 2017 | Read review
“First floor rooms have a lovely, ground-level patio.”
  • View from our bed.
 of 5 bubbles jkemp29, 25 Feb 2017 | Read review
“Stay at the top floors for the view”
 of 5 bubbles Janurain, 23 Feb 2017 | Read review
“Choose the Vista Grand Deluxe with a volcano view”
 of 5 bubbles RootBeerFloat, 19 Feb 2017 | Read review
“Honeymoon suites have their own spring fed hottub”
 of 5 bubbles sicandtired, 15 Feb 2017 | Read review
5 of 5