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The Springs Resort and Spa

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The Springs Resort and Spa
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2,237 Reviews from our TripAdvisor Community

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Showing 2,056: English reviews
Bedford, United Kingdom
Reviewed 1 March 2015

We visited the resort on a 2 day pass plus Club Rio activities. Like another recent reviewer it was the highlight of an exciting 2 1/2 week trip and one of the best 3 days in 20 years. The experience felt like a dream despite the terrible weather the majority of the time. We thought we wouldn't be able to...

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Helpful?
2Thank CLPRtravel
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear CLPRtravel, Thank you for taking the time to review your recent experience with us. Club Rio Outdoor Center is a very special place and I am so happy to know that you were able to enjoy the activities we offer there. We try to ensure that all of our guests enjoy their time here, regardless of weather conditions. Once...

Richland, Washington
Reviewed 28 February 2015

We only visited the hot springs on a 2-day pass and it was the highlight of our stay near Arenal Volcano. There are not many rooms at the hotel so the hot springs were not crowded. We had the pools to ourselves both nights we visited the springs. Beautiful grounds and pools, very clean and well-maintained. It is off the...

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Helpful?
Thank AlisonE1980
Nassau, New Providence Island
Reviewed 27 February 2015

This is a super choice for families. So much to do and a lovely setting. We booked a family suite with a view of the volcano. The room was very clean and had tons of space. The staff was very friendly and helpful. The food was a little generic and predictable, but otherwise no complaints!

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1Thank Hocawine
Cortlandt Manor, New York
Reviewed 23 February 2015

We just got home and are already booking our trip for next year. The resort and staff are wonderful. The rooms are spectacular. We felt like we had the resort to ourselves. I have two teen boys who never had a dull minute - this is the first time they have actually thanked me for taking them somewhere on vacation....

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Helpful?
2Thank Kathy T
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Kathy T, Thank you for taking the time to share your experience with us, we are glad to know that you had the opportunity to travel to Costa Rica and visited The Springs as your resort option in Arenal. With a 165 acre property, you will always feel like you have the place to yourselves! We are happy the...

Renfrew, Canada
Reviewed 22 February 2015

It really was perfect. The staff treated us like royalty. The room was amazing, the bed is the best I have ever slept in. There are so many springs we barely had to share with anyone else. I loved it!

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Helpful?
Thank Missrule
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Missrule, Thank you for your review! We are glad to know you enjoyed your stay at The Springs. The springs are scattered over a 165 acre property, so you will always have that one pool to yourselves. Thank you for your comments on our staff, if one of our staff members provided exceptional service, please let us know so...

Fenton, Michigan
Reviewed 21 February 2015

My husband surprised me with a stay at the Springs because I am a huge fan of the television show "The Bachelor". The cast of the bachelor had stayed at this resort in a previous season! It was an amazing stay. We could see the volcano Arenal from our room! The hot springs were very private...sometimes we had a pool...

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Helpful?
1Thank Leslie H
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Leslie H, Thank you very much for your review. We are happy that you enjoyed every single detail of your stay. We appreciate your preference and hope to receive you again as our guests in the near future. Sincerely, John Picart Director of Operations john@thespringscostarica.com

New York City, New York
Reviewed 18 February 2015

Our family stayed recently at The Springs, Costa Rica. The hotel property is impeccably maintained. We found the staff to be very friendly and helpful. Our special dietary needs were accommodated (they have a great vegetarian menu). The day trips were organized very well.Felt very safe and well taken care of. A very memorable stay! A couple of important improvements...

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Thank r r
Nyack, New York
Reviewed 18 February 2015

What can I say? My wife picked the place, the people are great (Marta - Housekeeping, Nichole - Concierge, Erick and Donald (?) - wait staff, Yaeily (I can't believe I forgot her name) - maitre'd at Tres Cascadas, Gerald - climbing wall guide at Club Rio, The only downer was that we didn't see any volcano, nada till the...

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Thank satish_ramakrishna
Innisfil, Canada
Reviewed 15 February 2015

We went there for dinner and to go to the spa. What a tremendously wonderful place. It must cost a fortune to stay there. The food, view and staff were wonderful. Very tranquil and relaxing. Luxury, luxury , luxury.

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Thank Ezmeralda_Glutz
Portland, Oregon
Reviewed 15 February 2015

The lodging here is out of our price range for sure, and even the day price feels a little steep but The Springs Resort is amazing. We spent afternoon into the evening here. The views are absolutely stunning with direct views of the Arenal Volcano from the number of different beautiful sitting areas and restaurants. We really enjoyed the complimentary...

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Thank Elisif

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: RM1,711 - RM3,788 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Spa Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
72 questions
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Questions? Get answers from The Springs Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles RootBeerFloat, 19 Feb 2017 | Read review
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 of 5 bubbles sicandtired, 15 Feb 2017 | Read review
“All rooms have volcano view.”
 of 5 bubbles Dougo8, 9 Feb 2017 | Read review
“its mid ranged to luxury budget... depending what luxury budget means to some..”
 of 5 bubbles kbenson9, 21 Jan 2017 | Read review
“all rooms have Volcano view, so they are all good!”
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 of 5 bubbles F7715RNcarolined, 20 Jan 2017 | Read review
5 of 5