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The Springs Resort and Spa

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2,300 Reviews from our TripAdvisor Community

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Showing 2,114: English reviews
Murphysboro, Illinois
Reviewed 10 March 2015

This was a 3 Couples trip to enjoy the sights of Costa Rica, From the time we pulled up to the time we left the resort and the entire staff was great ! We walked all of the property including Club Rio. The hot springs and the grounds were Beautiful , We also Kayaked, Toured the little zoo, and got...

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Helpful?
1Thank Todd L
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Todd L, I would like to begin by thanking you for sharing your experience with the TA community. Our goal is to ensure that all of our guests leave with unforgettable memories of their vacation in Costa Rica, and I am happy to hear we met this goal. Thank you for the photos... they are beautiful! We appreciate your...

Orlando, Florida
Reviewed 8 March 2015

Epic resort! We recently spent 3 nights here for our honeymoon (we came from the sister resort Peace Lodge,2 nights) and can't wait to go back! Melanie and Nichole really went above and beyond to make sure that we had everything that we needed and more, the owner himself Lee Banks took personal time to come introduce himself and talk...

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Helpful?
1Thank Davi M
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Davi and Michelle, I can not express my happiness that you were able to celebrate your honeymoon with us. It was an absolute pleasure hosting you and on behalf of myself, Nichole, and all of our staff, thank you for the review and all of the kind and genuine words about your experience. Our owner, Lee Banks, has asked...

Sheffield, United Kingdom
Reviewed 8 March 2015

We spent two nights here as part of a tour. The resort is absolutely beautiful with plenty of green lawns and shrubbery separating the bungalows. It has a hot springs pool which is warmer than a bath. Drink or eat by the pool bar while sitting in the warm water and watch the iguanas sunbathing in the surrounding greenery. There...

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Thank Maureen L
San Francisco, Alajuela, Costa Rica
Reviewed 8 March 2015

We did not stay at the resort but we used the 2 day pass they offer for the natural springs hot tubs, nature trail and restaurants. The resort offers a host of adventure options and everything is delivered in a top shelf manor. The staff, most of which speak English very well, seem genuinely interested in making your stay pleasingly...

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Helpful?
Thank Ken M
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Ken M, Thank you for writing a review about your recent experience with us! We love to hear from our day guests as we want to make sure that we are providing the best possible service for all of our guests. I would also like to thank you for posting photos of your vacation as this will likely help...

Liberia, Costa Rica
Reviewed 7 March 2015

Wonderful hotel. Their premises are just gorgeous!!! My kids love the hot springs pools, specially the very hidden one with a slide. I love the sushi bar. Spa and gym was gorgeous. I also love the restaurant in which you have the candle lights next to a stone wall right on your table. This is magical

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Thank Liberiana1972
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Liberiana 1972, Thank you for taking the time to review your recent experience with us. Our hotel is perfect for families yet keeps the essence of romance for couples. It is great to hear that your children loved the hot springs and monkey slide. Out of the years I have been working here, that slide is the most popular...

Fitchburg, Wisconsin
Reviewed 7 March 2015

We recently spent several days staying in the La Fortuna vicinity. Out of our three full days in the area, we spent one day at The Springs Resort, taking part in their Club Rio experienced. We arrived late morning and wonderfully greeted. We were then transported to the Club Rio area, enjoyed a great lunch and then started having fun...

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1Thank IlluminataPhoto
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear IlluminataPhoto, I am thrilled to see that you were able to enjoy your time with us at The Springs as well as at Club Rio. Club Rio is truly a special place for all of us here as we offer so many fun activities for all ages in one spectacular location (just a short 5 minute shuttle ride from...

Boston, Massachusetts
Reviewed 4 March 2015 via mobile

If you like to soak in volcanic hot springs this is your kind of place! There are hot springs located throughout the property. I really liked the fact this resort wasn't over crowded! The resort only has 43 guest rooms so you never feel like there are just too many people. We stayed at the springs for 5 days and...

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1Thank sophiemattison
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Sophiemattison, It was a pleasure hosting your recent stay with us and I want to thank you for taking the time to review your experience. As a boutique hotel, we pride ourselves on quality of service and ensuring that all of our guests leave with unforgettable memories of their Costa Rican vacations. I believe the staff member you are...

Toronto, Canada
Reviewed 1 March 2015

We Stayed at The Springs for 3 nights after spending our first 2 nights at The Nayara Hotel and Spa, and while it was definitely a different experience because of the difference in size/luxury, we would absolutely stay at The Springs again. The resort is so picturesque – from the moment you walk in you’re just in awe of the...

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2Thank Anne P
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Anne P Thank you for your kind words and helpful comments! Our staff strives to provide the very best in service for all of our guests and I am happy to know that we achieved that for you. As you stated in your review, we offer many amenities throughout the property, but our hot springs are really the outshining...

Bedford, United Kingdom
Reviewed 1 March 2015

We visited the resort on a 2 day pass plus Club Rio activities. Like another recent reviewer it was the highlight of an exciting 2 1/2 week trip and one of the best 3 days in 20 years. The experience felt like a dream despite the terrible weather the majority of the time. We thought we wouldn't be able to...

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2Thank CLPRtravel
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear CLPRtravel, Thank you for taking the time to review your recent experience with us. Club Rio Outdoor Center is a very special place and I am so happy to know that you were able to enjoy the activities we offer there. We try to ensure that all of our guests enjoy their time here, regardless of weather conditions. Once...

Richland, Washington
Reviewed 28 February 2015

We only visited the hot springs on a 2-day pass and it was the highlight of our stay near Arenal Volcano. There are not many rooms at the hotel so the hot springs were not crowded. We had the pools to ourselves both nights we visited the springs. Beautiful grounds and pools, very clean and well-maintained. It is off the...

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Thank AlisonE1980

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Region: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: RM1,519 - RM3,786 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
#5 Spa Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Springs Resort and Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 203 is great for families of five.”
WestonDad, 23 Apr 2017 | Read review
“Acari building was maybe 200 meters from main building but worth the walk. Volcano views were amazing”
andreabR9176JA, 18 Apr 2017 | Read review
“Only 38 rooms, so every one is nice.”
johnlO3621EN, 18 Apr 2017 | Read review
“Get an Alta Vista room on the 4th floor in the Acari building for the best views.”
thade2015, 16 Apr 2017 | Read review
“To my knowledge, all of the rooms face the Volcano so you can't go wrong!”
  • The Volcano view in the morning...
WileyG762, 11 Apr 2017 | Read review
5 of 5