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BEST WESTERN El Sitio Hotel & Casino

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BEST WESTERN El Sitio Hotel & Casino
BEST WESTERN El Sitio Hotel & Casino
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300 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Denver, Colorado
Reviewed 1 week ago NEW

Basic rooms with a surprisingly nice pool area near Liberia Airport. The facilities themselves aren't much to write home about (though the pool and restaurant are nicer than you might expect). Rooms can be loud, depending on where you are, and the surrounding area isn't that attractive given that it's mostly filled with American fast food franchises. That said, if...

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Helpful?
Thank sputnik1784
Edgar O, General Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our Hotel. Your comments is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

San Diego
Reviewed 2 weeks ago

We stayed here on night in March as our flight from LAX-LIB arrived in the evening. We were so tired after traveling with 2 children and all any of us wanted to do was get into our room and go to sleep. The rooms are basic, which I expected, but they're borderline gross with the tp and soap dispenser (ala...

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Helpful?
Thank Pawji
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Reviewed 4 weeks ago via mobile

It's definitely not a 4 or 5 star hotel. The entrance and lobby were beautiful being open. The staff and girls at the front desk we're very helpful. The room were almost motel like. If it wasn't just me and my husband I would have been concerned with the bathroom door. It folds open and close. Also the shower head...

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Helpful?
Thank Haris S
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements that we are working on it . We are sure that...

Reviewed 4 weeks ago

What a bad impression to have of our last night in A beautiful country. Paid $100 to stay here one night before flying out after a fabulous vacation in Costa Rica. The outside and the lobby are deceptive of the experience that awaited us. Indifferent staff, below average food, and the room was circa 1975. Beds were hard as concrete,...

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Helpful?
Thank Dawn R
Reviewed 14 February 2017

Excellent room, with AC and TV. Free coffee. Hotel is west of the main Hwy 1, on the road to Playa Coco. This gets away from the noise, but right beside the Santa Rosa plaza, where there is a supermarket. Across the street, are Subway, Quiznos, Burger King, Mc Donalds, papa johns. Liberia itself, is an interesting little town, and...

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Helpful?
Thank TorontoDave57
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Dave, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay . We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We...

Santa Teresa, Costa Rica
Reviewed 13 February 2017

We have stayed in numerous hotels in Liberia and many had been just renovated or had good ratings, but have always been disappointed because they had no hot water (still wondering what is up with the lack of hot water in Liberia hotels!!). This time it was important that there was hot water and comfort. We chose to stay at...

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Helpful?
Thank Wefish88
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will...

Minnesota
Reviewed 11 February 2017

As the headline reads: This is a nice hotel in a not so good location. It's hot and Humid, find a hotel that can control that, It's noisy this is a hotel /casino not a resort our room was as far from the music (room 27) and still a bit noisy, turn up the fan or TV music. Food was...

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Helpful?
Thank viking226
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

Spokane, Washington
Reviewed 11 February 2017 via mobile

I needed somewhere to stay for a couple of nights between my arrival in Liberia and the start of my retreat on the coast. I read all the reviews and was almost dissuaded by the negatives. I'm glad I decided to ignore all the negative comments. At $55 a night, including an adequate breakfast, this hotel is a steal! I...

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Helpful?
Thank Mysticdancer
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback.We really appreciate your beautiful comments. By telling us what you liked . We hope you will come back and see us again soon. Thank you again for taking the time to complete the...

Powell River, Canada
Reviewed 3 February 2017 via mobile

We weren't expecting much from Best Western El Sitio, partly because of the location in a fast food area near the highway in Liberia. But the hotel is a bit of an oasis - grounds with huge trees and nice landscaping, a good sized pool as well as a kiddy pool, a nearby pond you can walk to, a playground...

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Helpful?
Thank Savary2
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Savary , Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope...

Tucson
Reviewed 3 February 2017

Best Western El Sitio Hotel and Casino in Liberia, Costa Rica, is a fabulous property with amazing staff. The photos do not do it justice. They have magnificent landscaping with large trees, hosting a variety of wildlife, and a small lake which has a lot of biodiversity as well. The room was large, clean and comfortable, and my view out...

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Helpful?
Thank Kelly M
Edgar O, Manager at BEST WESTERN El Sitio Hotel & Casino, responded to this review

Dear Kelly, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you...

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Best Western El Sitio Hotel & Casino offers 52 standard rooms, complete with 2 queen-size beds, air conditioning, cable tv, coffe maker, hot water showers, hair dryer, safe box and closet. Our hotel site is beautifully landscaped with jungle flora surrounding two shimmering pools... One for adults, one for children. We also have tennis courts, a gymnasium and play areas for kids. In addition, we have facilities for meetings and events with capacity for 300 guests.Located in Liberia, capital city of the Guanacaste region, Best Western El Sitio stands adjacent to the Panamerican Highway, just 30 minutes from the beautiful tropical beaches of the Pacific. Visitors have easy access to a myriad of activities including surfing, sailing, fishing and SCUBA... And close proximity (25 minutes by car) to Costa Rica s national parks with waterfalls, bike trails, capony tours and more ... more   less 

Additional Information about BEST WESTERN El Sitio Hotel & Casino

Address: 175 Mts | next to Plaza Santa Rosa, Liberia 13450, Costa Rica
Region: Costa Rica > Province of Guanacaste > Liberia
Price Range: RM297 - RM474 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN El Sitio Hotel & Casino 3*
Number of rooms: 52
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Also Known As:
Best Western El Sitio Hotel And Casino
Best Western El Sitio Hotel Liberia
Best Western Liberia
Liberia Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN El Sitio Hotel & Casino staff and other travellers.
15 questions
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San Leandro, California
over a year ago
Aquinnah, Massachusetts
Austin, Texas
10 months ago
over a year ago

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Questions? Get answers from BEST WESTERN El Sitio Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perhaps the rooms on the pool side are quieter than the ones toward the street.”
 of 5 bubbles Wefish88, 13 Feb 2017 | Read review
“Noise lavel might be less on the pool garden side”
 of 5 bubbles viking226, 11 Feb 2017 | Read review
“Facing the pool provides a lovely view”
 of 5 bubbles 398KellyM, 2 Feb 2017 | Read review
“Do not stay here”
 of 5 bubbles H6400VFlaurenm, 1 Feb 2017 | Read review
“When you take taxi to the airport ask the driver to use the meter (Maria). It will be less than $15, not 20-25 as we were told.”
 of 5 bubbles jackn218, 29 Jan 2017 | Read review
5 of 5