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The Westin Golf Resort & Spa, Playa Conchal

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The Westin Golf Resort & Spa, Playa Conchal
The Westin Golf Resort & Spa, Playa Conchal
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3,768 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Golf Resort & Spa, Playa Conchal
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Showing 3,334: English reviews
massachusetts
Reviewed 23 June 2015

Just returned from Costa Rica. Our first 3 days/nights was spent at the Westin. Second half of our trip was in the Pennisula Papagayo. Postives: Staff is well trained and are very helpful Beach is nice, not overcrowed and good sand Rooms clean and mostly well maintained Big Resort with a number of restaurants Pool has lots of loungers though...

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Helpful?
2Thank takinginthewaters
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear takinginthewaters, Thanks for taking the time to share your feedback. We're pleased to know that you found our staff well trained and helpful, and our beach nice. Yet, we're sorry to read that your stay with us did not meet your expectations and appreciate your constructive comments, that for sure will help us to improve in our opportunity areas...

Reviewed 21 June 2015 via mobile

We visited in July 2014. I'm coming back with a review a year later because we recently visited Paradisus in Riviera Maya, which had very similar reviews to this, but definitely was not even close to being on the same level as Westin. So I wanted to give props to this incredible resort. So in a comparison to another "5...

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Helpful?
Thank Jon F
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Jon F, Thank you very much for taking the time to share your wonderful Westin experiences. We're so happy to hear that you had such a great time in our resort, and enjoyed fully the culinary offer of our All Inclusive, the peaceful atmosphere of the hotel, the activities of our program and the beautiful nature of our reserve...

Reviewed 20 June 2015 via mobile

My wife and I went to this resort for a romantic get away for our honeymoon. This was our first time to Costa Rica and we were looking forward to the trip. The staff was very friendly especially Raul, Johnson and Stefanie at the front desk. The food was amazing and the staff were ever so careful to find out...

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Helpful?
Thank Humble182
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Humble182, Thanks for choosing us for your honeymoon. It's good to hear that you had a good time with us and enjoyed the service of our people, the culinary offer of our restaurants and the beautiful wildlife of our resort. Yet, we're sorry to read that was not as romantic as you expected. We offer several romantic options to...

Houston, Texas
Reviewed 18 June 2015

I really wanted to love this resort. It is beautiful and the rooms are nice. The golf course was awesome and the spa was excellent. The bartenders at the pool bar were the great. But the customer service put a damper on all of that. It seemed they were more focused on telling us what they could not do for...

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Helpful?
3Thank Teresa B
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Teresa B, We appreciate the time you took to write this review of your vacation in Costa Rica. We're pleased to know that you found our resort beautiful, rooms nice and enjoyed the Spa and Golf course. Yet, we're sorry to read that you found our restaurants under performing in service and reservation logistics and we apologize for that....

Brighton, Michigan
Reviewed 17 June 2015

Like everyone has stated, the resort staff is uber friendly and helpful. The food and drink choices are plenty. Some complaints: 1. The website states that elegant casual is the dress code for the nicer restaurants. This was certainly not the case. Flip flops, shorts, and T-shirts were the common attire for some folks. I personally don't care, but it...

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Helpful?
3Thank Joe L
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Joe L, Thank you very much for taking the time to share your Westin experiences. We're happy to hear that you had a renewal time in our resort and enjoyed the friendly service of our people and the Food and Beverages selection of our All Inclusive. As well, appreciate your constructive comments that for sure will help us to...

Virginia
Reviewed 17 June 2015

Seldom have I visited a resort where the staff seems so genuinely interested in my well being and my satisfaction romrom the ch the chewith their resort. From the check-in to the restaurants, the pools and even the shuttle drivers, everyone ws attentive and seemed to anticipate our needs and our questions. The food is outstanding, the activities are top...

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Helpful?
1Thank Don M
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Don M, Thank you very much for choosing us for your vacation in Costa Rica. We're very happy to hear that you had such a beautiful time and enjoyed the restaurants, activities, and the friendly and attentive service of our people. We are committed to offer our guests memorable experiences and it's great to hear that we achieve this...

Reviewed 17 June 2015

We had the best trip to Costa Rica's Playa Conchal. The Westin staff and amenities were incredible. As a guest you want for nothing. The staff is over the top!! From the moment you arrive to your departure, the staff are there for any need you may have. I was concerned about traveling there due to a possible language barrier....

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Helpful?
1Thank Don P
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Don P, Thank you very much for choosing us for your vacation in Costa Rica. We're so happy to hear that you had such a beautiful getaway in our resort, and enjoyed the culinary offer of all our restaurants, the fantastic nature and wildlife of our natural reserve and of course, the warm service of our people, we all...

Baton Rouge, Louisiana
Reviewed 16 June 2015

On the beach is a company called Conchal Adventures SA They lined up deep sea fishing, zip lining, 4 wheeling, massages, etc, for less money than the resort, jet ski's, as well as a guide, cheaper than renting a car and driving, not knowing where to go The resort was full of wildlife, fun at first, then you step in...

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Helpful?
Thank Bernie S
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Bernie S, Thanks for sharing your feedback. It is regrettable that your stay with us did not meet your expectations. It's good to hear that you enjoyed our restaurant Cauri, and appreciate your comments about Catalinas, mediterranean restaurant, nevertheless, we would like to inform you that all our venues have strict hygiene and quality controls. Regarding your remarks about...

Berlin, Maryland
Reviewed 16 June 2015

As someone who has been in hospitality for many years, I think I am reasonably equipped to recognize a well run operation and this property “gets it”. As long as the focus is on the customer, everything falls into place. And, the true mark of good service is tested when things don’t go perfectly. My own little issue was with...

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Helpful?
5Thank larry60727
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear larry60727, Thank you very much for sharing your wonderful Westin experiences. We are flattered by your kind comments, and we're very happy to know that you had such a great vacation in our resort. Also, we deeply appreciate your words about our people, we all work with passion to give our guests a beautiful time and we're so glad...

Houston, Texas
Reviewed 15 June 2015

We had the pleasure of staying at the resort from May 31-June 6th. We are a family of four, with 2 children, ages 4 and 8. We flew direct out of Houston and had a private van to the hotel. The road was a bit rough as our driver took a local 'shortcut' through the mountains; however, it was not...

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Helpful?
2Thank Lovestotravel1772
WestinConchal, Public Relations Manager at The Westin Golf Resort & Spa, Playa Conchal, responded to this review

Dear Lovestotravel1772, Thank you very much for taking the time to share your experience with us. We're so happy to hear that all the family had a great time, and enjoyed the exclusive facilities and services of the Family Club area and that your kids had a lot of fun at the Westin Kids Club and enjoyed the local wildlife...

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Amenities

Highlights
  • Free Parking
  • Beachfront
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Westin Playa Conchal is an All Inclusive eco-friendly retreat, located between the exotic forests and unspoiled beaches of the North Pacific Riviera of Costa Rica. Our secluded vacation spot is a perfect balance between unrivaled luxury and local culture, giving our guests an unforgettable vacation experience. Our All Inclusive experience includes all meals, drinks, use of our fitness center and kids club as well as entertainment options including non motorized water sports, daily activities and nightly events. The resort also offers an adult only all exclusive experience at the Royal Beach Club where guests have access to a private pool with concierge service. ... more   less 

Additional Information about The Westin Golf Resort & Spa, Playa Conchal

Address: Playa Conchal, Bahia Brasilito, Playa Conchal 232-5150, Costa Rica
Region: Costa Rica > Province of Guanacaste > Playa Conchal
Price Range: RM1,626 - RM3,235 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Golf Resort & Spa, Playa Conchal 4*
Number of rooms: 326
Reservation Options:
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Also Known As:
The Westin Resort & Spa, Playa Conchal Hotel Playa Conchal
The Westin Resort And Spa, Playa Conchal
The Westin Golf Resort & Spa, Playa Conchal Costa Rica
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Golf Resort & Spa, Playa Conchal staff and other travellers.
429 questions
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Calgary, Canada
6 months ago
Amarillo, Texas

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Questions? Get answers from The Westin Golf Resort & Spa, Playa Conchal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It appeared that any room was a good room.”
 of 5 bubbles ChiefPappy, 16 Feb 2017 | Read review
“Garden rooms will be cheaper, but are a hike to get to the pool and beach.”
 of 5 bubbles lauralam, 14 Feb 2017 | Read review
“Facing lake and golf course”
 of 5 bubbles ScotabroadGlasgow, 10 Feb 2017 | Read review
“Request near the restaurants or expect quite a hike even though they are on premisis”
 of 5 bubbles 10lanceb, 3 Feb 2017 | Read review
“If you stay in Beach Club insist on pool view, also 3 floor building so the 3rd is the preferred one of course!”
  • view from our room
 of 5 bubbles kentH3685NV, 2 Feb 2017 | Read review
5 of 5