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Costa Rica Marriott Hotel San Jose

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1,596 Reviews from our TripAdvisor Community

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Showing 1,310: English reviews
United States
Reviewed 1 January 2015

This hotel is very pretty and feels very tropical and luxurious. It's also huge and set up for conferences and weddings. The facilities are very nice with the restaurants being good (breakfast was very good) and the pool area was beautiful. Our room on the other hand looked fine but the beds themselves were sagging and lumpy. The bathroom kept...

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Helpful?
Thank Dreamingmother
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Thank you for choosing our hotel, we really appreciate your preference. We are sorry about the inconvenience with the room smell. Your comments are very valuable for us to improve and keep providing our guests with a high quality service. We are glad that you enjoyed our buffet breakfast at the Antigua Restaurant and our beautiful facilities, we look forward...

Reviewed 1 January 2015 via mobile

The very best service at a hotel ever! The rooms were nice and comfortable. The views and grounds were spectacular! Service from the front desk, to housekeeping, to the restaurant, and the bar were phenomenal! Everything was perfect from arrival to departure. This is what a hotel stay should feel like.

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Helpful?
Thank Phoebe P
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Phoebe P We greatly appreciate your comments on our hotel. Your superlatives and compliments are like being covered with rose petals. If "everything was perfect," we will still keep trying to make it even better! Hope to see you again soon. César Sánchez Guest Relations Manager

Reviewed 30 December 2014 via mobile

We were given a third floor room initially and we asked to be changed because the water pipes in the bathroom were causing a loud banging noise when other guests opened their water faucet (that's what we were told anyway). The second room we were moved into next was on the sixth floor but wasn't ready to be moved in...

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Helpful?
Thank Tzeitel S
César S, Manager at Costa Rica Marriott Hotel San Jose, responded to this review

Dear Ms. Tzeitel S: We truly regret any inconvenience you have experienced on your last stay. Since our mission is to provide you with the best of our hospitality and to make sure of your total satisfaction, we are taking immediate actions regarding your valuable feedback. Concerning the water pipe noise, we are actually implementing a study to detect and...

Bogota, Colombia
Reviewed 30 December 2014

Since I had an early flight out of Costa Rica and had the curiosity of "trying it out", We decided ( my wife and myself) to stay at the Costa Rica Marriott overnight ( instead of my apartment in San Jose!) The hotel setting ( in the middle of a coffee plantation) and a semi colonial architecture to match the...

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Helpful?
Thank viajero961
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

It is high praise that you chose our hotel over your own crib in San Jose as your point of departure. Also, the very idea of doing this is an excellent travel tip. Once at the hotel, you are already packed and ready for departure on an early flight. Many travellers save packing at home for the last minute, and...

Reviewed 29 December 2014

Everything in the hotel was beautiful, the bed was comfortable, the pool was exceptionally clean, the food in the sports bar was more than adequate. Our experience was above satisfying. Our only criticism is significant and it was expressed to the front desk upon our departure: we had a first floor room which had a very distinct mildew odor. It...

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Helpful?
Thank p h
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

We greatly appreciate your praise for our hotel, but it's even more important to hear your criticism. And yes, your comment was passed along by the front desk. On your next stay, please follow your instinct and complain immediately (and loudly!) on arrival if this problem should recur. We're certain that any mildew odor is not a hotel-wide problem, and...

San Diego, California
Reviewed 27 December 2014

This hotel is the best Marriott I've stayed at. Instead of that generic feel that exemplifies this brand, the Marriott San Jose was charming on many different levels...from the classic architecture, to the complimentary aperitifs served in the Peruvian Restaurant and the toucan carvings perched on the luggage cart. We were fortunate to have a wonderful view of the pools...

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Thank Jaime413
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Your review of our hotel is high praise, and we especially appreciate the specifics. A positive comment is just as helpful as a complaint. It makes a difference. One never knows when a comment on the toucan carvings might arrive just before someone from corporate headquarters is about to say, "Get rid of the toucan carvings." And sometimes we don't...

Philadelphia
Reviewed 22 December 2014

This Marriott is unlike any other I've seen. It's a much nicer property with a lot more character than others. It's styled after traditional hacienda buildings, with a beautiful central courtyard and a Hacienda-type theme throughout the public spaces. The outdoor spaces are lovely and there are three dining options. We chose to eat dinner at the Peruvian restaurant, which...

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Thank Respilosa
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Thank you for glowing review and look forward to your return. We take special pride in the beauty of our property, and are happy that you took special notice of it. This beauty is also supports the morale of our staff! Our staff expect you will enjoy your next visit even more, as we work to maintain and improve our...

Parkland, Florida
Reviewed 18 December 2014

This hotel is convenient to the San Jose Airport (15 minutes), and about 1 1/2 hour drive to the cruise port in Caldera. Large hacienda style rooms, great restaurant. There were 3 weddings going on the weekend we were there, and it was a beautiful setting. The open courtyard is beautiful, and the view "facing out" from our room onto...

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Thank DaveLTravel
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Dave. We’re very pleased that you enjoyed your stay, and also the fact that you mentioned the three weddings. Our property is indeed a beautiful setting for a wedding. We also take pride in being able to handle several weddings or business meetings without ignoring our other guests. Thank you so much for your comments. César Sánchez Guest Relations Manager

San Diego, California
Reviewed 18 December 2014

Typical Marriott, over-delivering. From the moment you turn into the resort access you know you've found elegance, with a historic feel. The hacienda motif is picturesque and authentic, all the way down to the trim in the elevator. The landscaping, pools and pathways are impeccable. But really confirmed my desire to return again on my next business trip is the...

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Thank chainleank
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Thank you so much for such a flattering description of our property. We’re happy to know our staff was attentive to your concerns about noise, and we’ll be sure to share your comments with Alejandra! We do hear other comments about our distance from nightlife, but we’ve always thought that at least some distance is necessary to give our guests...

NY
Reviewed 14 December 2014

I stayed at the Costa Rica Marriott a day before embarking on a cruise out of Caldera. This property served as the convenience hotel for the cruise line, and my second stay was as positive and pleasant as my first back in 2007. Only three miles from the airport (SJO), the hotel is easily accessible and I arrived in less...

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Helpful?
Thank omegamoon2000
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this review

Thank you for taking the time to share your comments about our hotel. It is clear that you are an experienced traveller, having the instinct to use our express checkout at a busy time. Many of our guest enjoy this “private retreat” so much that they stay a few extra nights to relax either before or after going on a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Costa Rica Marriott Hotel San Jose

Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Region: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: RM746 - RM1,452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Costa Rica Marriott Hotel San Jose 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Costa Rica Marriott Hotel San Jose staff and other travellers.
33 questions
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Roanoke, Virginia

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Questions? Get answers from Costa Rica Marriott Hotel San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms immediately adjacent to the courtyard can be noisy as the sound carries up from the courtyard.”
  • Mold or ink on my pillowcase for over one week.
  • View from room 463.
 of 5 bubbles I2735CQkennethh, 5 Jan 2017 | Read review
“back rooms have the nice view. Make sure whether breakfast is included”
 of 5 bubbles 742eyalt, 4 Jan 2017 | Read review
“Balcony, looking over hills.”
 of 5 bubbles harrygonzo, 2 Jan 2017 | Read review
“Only stayed in rooms with view of the back of property - im sure the ones overlooking the front are amazing”
 of 5 bubbles N3023IRchrisf, 31 Dec 2016 | Read review
“The best rooms are high floor, mountain view.”
 of 5 bubbles TJG214, 18 Dec 2016 | Read review
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