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The Preserve at Los Altos

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The Preserve at Los Altos
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495 Reviews from our TripAdvisor Community

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There are newer reviews for The Preserve at Los Altos
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Showing 464: English reviews
Melville, New York
Reviewed 4 weeks ago

Los Altos is in a great location in Manuel Antonio-right off the main road. We were 4 people-2 adults and 2 young adult children-stayed in a Rainforest Suite. To call this a hotel room does not do justice-it is a HUGE suite (kitchen, living room, balcony, 3 bedrooms, 2 1/2 bathrooms). The elevator opens right into the suite! Great accomodations....

Thank Joel S
Houston, Texas
Reviewed 17 March 2017

Before even stepping foot here, the staff was fantastic about communicating to answer questions and arrange transport from San Jose and tours/spa treatments for during our stay. The Penthouse was AMAZING in every way shape or form and worked perfect for a group of 8--every room has a balcony. The views, well, you'll have to see for yourself! Amenities were...

Thank Negin S
Graham, Texas
Reviewed 17 March 2017 via mobile

We had high hopes and looked forward to our stay based on some of the reviews. While the staff was nice enough, every other aspect disappointed. Each condo has the elevator that stops at the particular floor and supposedly needs a key. The problem occurs when you want to leave and push the elevator button: on 2 occasions the door...

Thank Michael H
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to write a review of your stay with us. As always, we're grateful to hear from our guests even when it's clear that we did not meet expectations. Although you only provided us with a two star review, we are happy to read your kind words regarding our staff. We work incredibly hard day...

Reviewed 12 March 2017

When your private elevator stops in your suite you know you have arrived to luxury. We had a 3 bedroom place for the two of us, fun getting lost, wonderful accommodations with all the bells and whistles. Prepare your own meals or dine locally. Very modern design, lots of space, hard to leave!

1Thank angelfishtwo
Needham, Massachusetts
Reviewed 6 March 2017

Odd comes to mind with Los Altos. I'll start by mentioning that the entrance was under construction, which always throws a place off. The positives: large, large accommodations, nice sunset view (we had the penthouse), and a nice pool. Everything else felt a little off, like maybe the hotel opened too early, ahead of itself. There are a lot of...

Thank Kimberly M
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to review your stay with us. As always we're grateful when guests offer us their feedback, even when critical. Fortunately, just about all of our guests' reviews have come in as positive and enthusiastic! Operating now in Manuel Antonio for nearly a decade, we're honored that our hardworking staff continues to create an unforgettable...

Reviewed 3 March 2017

My family stayed at Los Altos few years ago. We enjoyed it so much we decided to return, and it was worth it! If anything, as the hotel is now a few years old, they have had some time to improve it. We liked it the first time we were there, but now everything seems to be a bit smoother...

Thank pmrshll
Reviewed 2 March 2017

I really don't have enough good things to say about Los Altos. We stayed here (my mother, sister, father and I) for 5 days last week- and it greatly exceeded our expectations. The pictures don't do it justice. The condo/apartment was HUGE- almost too much space. The pool was absolutely beautiful, with amazing service, clean amenities, and an unparalleled view....

Thank Olivia G
Reviewed 27 February 2017

Our suite at Los Altos was luxurious and spacious. The view was not impressive but we knew we weren't paying for a sweeping vista when we selected our suite. The hotel's restaurant served delicious meals. Breakfasts were ample and varied. There were sufficient choices on the menu allowing us to choose light lunch meals. My one complaint is that the...

Thank Lorac
Los Altos, California
Reviewed 26 February 2017

The hotel didn't have our reservation - I reserved through Orbitz but had emailed with the hotel several times prior to arrival. They had a room for us but it wasn't ready until after six for check-in. The rooms are huge with full kitchen (I think they have some smaller rooms too). There are three bedrooms but as far as...

Thank Laura T
Reviewed 18 January 2017 via mobile

Suite was incredible! Three large bedrooms. Master bedroom has its own bathroom plus two additional bathrooms. Full kitchen with barstools PLUS full dining table & chairs. Large living room. Three beautiful balconies. Pool was gorgeous. Friendly, helpful staff.

Thank Michele M

864 photos of this hotel

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Pool/Beach Area (53)
Dining (21)
Room/Suite (48)
View from Room (34)
Hotel & Grounds (48)
Bathroom (5)
Family/Play Areas (1)
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Other (126)

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Amenities (27)
Beach (44)
Deluxe Luxury Suite (130)
Penthouse Suite (140)
Pool (37)
Dining (26)
The Hotel (27)

Management photos: Courtesy of the property manager

All Management Photos (96)
Room/Suite (21)
Hotel & Grounds (19)
Pool/Beach Area (14)
Dining (17)
Business Centre/Function Rooms (7)
Other (18)


  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bold in presence; playful in personality. Los Altos Resort and Spa is Manuel Antonio's premier laid back luxury boutique resort. The Los Altos aesthetic represents a sensitive integration between tropical authenticity and modern amenities. We offer 28 gorgeous private residences, each boasting a vivid Pacific Ocean view through floor to ceiling windows. Also, for a luxury resort in the heart of Manuel Antonio, our rates are very reasonable. Very reasonable, and you get a lot out of us, which we're happy about. We like to keep things simple. ... more   less 

Additional Information about The Preserve at Los Altos

Address: Kilometer 4 on road to Manuel Antonio National Park, Manuel Antonio National Park 6350, Costa Rica (Formerly Los Altos Beach Resort & Spa)
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Price Range: RM1,131 - RM3,107 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Preserve at Los Altos 4.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Los Altos Beach Resort And Spa
Los Altos Beach Hotel Manuel Antonio National Park
The Preserve At Los Altos Costa Rica/Manuel Antonio National Park
Hotel Style:
#6 Luxury Hotel in Manuel Antonio National Park
#9 On the Beach Hotel in Manuel Antonio National Park
#9 Spa Hotel in Manuel Antonio National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Preserve at Los Altos staff and other travellers.
11 questions
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Questions? Get answers from The Preserve at Los Altos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a view of the ocean, choose a higher floor.”
MelissaR496, 17 Apr 2017 | Read review
“The higher the room the better the view. Not sure there is a bad room though.”
  • View from the restaurant
geezie03, 14 Apr 2017 | Read review
“forest level view perfectly sufficient”
943kristinm, 26 Mar 2017 | Read review
“all are good-probably the higher up the better”
570joels, 25 Mar 2017 | Read review
“Higher you go, better the view. Far as we can tell, all the suites are the the same, so only the view changes as you go up”
pmrshll, 2 Mar 2017 | Read review
5 of 5