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The Preserve at Los Altos

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474 Reviews from our TripAdvisor Community

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Showing 445: English reviews
Tampa, Florida
Reviewed 27 July 2015

Demanded refund for loud repeated hammering noise from 6:15 a.m. for 2 hours. Repeated complaint each day of 4 day stay in a VERY expensive space. We six paid thousands. Space, drinks, meals. At end of stay finally got manager; Oren Marciano; who had to talk to owners---later. Told him proper agreement with construction firm could have created a midday...

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6Thank 467winnie
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Here at Los Altos we take TripAdvisor very seriously. We regard it as a wonderful community for discovering amazing places to see, visit, and stay at around the world. With that in mind, we place a high value on the feedback we receive through TripAdvisor, both positive and negative. Having the opportunity to hear from our guests first hand offers...

Seattle, Washington
Reviewed 26 July 2015

Our family of 4 (two kids, aged 8 & 10) just spent over a week at Los Altos. It is gorgeous. The staff was super helpful and friendly and the condo was HUGE! So comfortable, spacious and had all of the amenities you would ever need including a kitchen not to mention the amazing views. We ate breakfast at Karolas...

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1Thank yvie-seattle
Reno, Nevada
Reviewed 26 July 2015

My husband and my daughter stayed here from July 6 -9-2015. Words can not described what a beautiful place this is. The condos are absolutely gorgeous. Well decorated, clean and the beds (which is very important to us) were extremely comfortable! Our experience at Los Altos was great. The staff is absolutely wonderful. The food at their restaurant, Las Karolas,...

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1Thank sigridreno
Vancouver, Canada
Reviewed 17 July 2015

Recently stayed here with my family of three teenagers and had a great time. The rooms were very large and beautiful and beds extremely comfortable. I would definitely recommend this place. The front desk staff very helpful and friendly Where this hotel loses is the restaurant. The breakfast that was included in our stay was poor and minimal. The cold...

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3Thank Andrew G
Houston, Texas
Reviewed 17 July 2015

We loved staying at Los Altos. It does have the feel of a condo but who doesn't love space. We stayed with our 8 year old daughter and loved the options and space. During the rainy times we would hang out on our balcony, play cards and drink. They will get groceries for you if you want to cook. You...

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1Thank AmySab93
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Thank you for taking the time to write a review of your stay with us! We're so proud to have been able to provide you and your family with the perfect Costa Rican home away from home. We know what challenges families can face when traveling with people of different ages and we're thrilled that we were able to accommodate...

Yardley, Pennsylvania
Reviewed 9 July 2015

We really enjoyed our week at Los Altos. The rooms far exceeded our expectations. We had a 3 BR Suite on the 4th floor with amazing views. The Restaurant was OUTSTANDING. And to top it off, the Service from Each and Every staff member we encountered was top notch. The Resort is secluded yet close enough to all of the...

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Thank Gary L
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We couldn't agree more, white-faced capuchin monkeys joining you at breakfast is a truly fun and unforgettable experience! So happy you had such an amazing time during your stay with us. Reading your review means a great deal to the whole management and staff at Los Altos as we work hard each and every day to bring our guests the...

Brooklyn, New York
Reviewed 5 July 2015

I don't write reviews very often, but my stay at Los Altos was unparalleled and I felt I should share my experience. I'm from NYC and my travels are usually limited to high-end city type locations, and so I was taken aback by the quality of the accommodations at Los Altos, a luxury style apartment reminiscent of home in an...

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2Thank Daniel S
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We couldn't agree more that staying with us offers the ideal escape from the normal routine! We are so thrilled that you and your friends had such an extraordinary time staying with us. We couldn't have been happier offering you and your friends the chance to experience all of the amazing adventures and sights of Manuel Antonio. And as you...

Irvine, California, United States
Reviewed 4 July 2015 via mobile

This is a great place for families. Be aware that the property is more like a condo than a hotel. This has its advantages and disadvantages. First of all the rooms are massive. We were upgraded to a 3 bedroom unit on the 7 the floor of building 2. The room is huge with 2.5 bathrooms, full kitchen and very...

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Thank Jehan J
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We couldn't agree more, The Preserve at Los Altos is perfect for families, from our spacious suites to our friendly staff and central location, all of which make it easier to travel as a family. With regard to your comment that Los Altos is more like a condo than a hotel, we just wish to clarify that we are very...

Atlanta, Georgia
Reviewed 4 July 2015

Our family of 5 spent a week at Los Altos Beach and Spa Resort to celebrate an anniversary and birthday. We loved everything about this place... from the incredibly beautiful condo, to the wonderful staff, to the delicious food. We would recommend staying at this resort and in this wonderful area. There is so much to do...canopy tour, Manuel Antonio...

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Thank vicskip2015
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

Warms our heart to read that you and your family chose to spend your Manuel Antonio vacation with us, and of course we couldn't be happier that everyone loved their stay just so much. We work hard each and every day to ensure that our guests enjoy each aspect of their stay and when we read a review like this,...

San Diego, California
Reviewed 1 July 2015 via mobile

Fabulous family setting. We spent 7 days in this hotel/condo style setting. Traveled with our 21-year old college daughter along with our 14-year old daughter. This is a private complex with restaurant, pool, and spa. We had a 2-bedroom, 2.5 bath with full kitchen, oversized living-family-dining room with full ocean views. Each bedroom has a balcony. Staff is gracious and...

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1Thank mrspbs
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this review

We couldn't agree more, The Preserve at Los Altos offers the perfect family setting! Our spacious suites, friendly staff and central location make staying in Manuel Antonio as easy as can be. We're so thrilled that you and your family had such a spectacular time staying with us. Thank you for taking the time to share your Los Altos experience...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bold in presence; playful in personality. Los Altos Resort and Spa is Manuel Antonio's premier laid back luxury boutique resort. The Los Altos aesthetic represents a sensitive integration between tropical authenticity and modern amenities. We offer 28 gorgeous private residences, each boasting a vivid Pacific Ocean view through floor to ceiling windows. Also, for a luxury resort in the heart of Manuel Antonio, our rates are very reasonable. Very reasonable, and you get a lot out of us, which we're happy about. We like to keep things simple. ... more   less 

Additional Information about The Preserve at Los Altos

Address: Kilometer 4 on road to Manuel Antonio National Park, Manuel Antonio National Park 6350, Costa Rica (Formerly Los Altos Beach Resort & Spa)
Region: Costa Rica > Province of Puntarenas > Manuel Antonio National Park
Price Range: RM1,272 - RM2,766 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Preserve at Los Altos 4.5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Los Altos Beach Resort And Spa
Los Altos Beach Hotel Manuel Antonio National Park
The Preserve At Los Altos Costa Rica/Manuel Antonio National Park
Hotel Style:
#6 Luxury Hotel in Manuel Antonio National Park
#8 Spa Hotel in Manuel Antonio National Park
#9 On the Beach Hotel in Manuel Antonio National Park
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Questions & Answers

Here's what travellers have asked, with answers from The Preserve at Los Altos staff and other travellers.
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Questions? Get answers from The Preserve at Los Altos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean views were beautiful when relaxing on the balcony.”
 of 5 bubbles lisacohen1, 21 Dec 2016 | Read review
“HUGE luxurious units!”
 of 5 bubbles 694brenth, 20 Dec 2016 | Read review
“Higher rooms have better views. Stayed in 27A which was amazing”
 of 5 bubbles AmitKm2015, 27 Nov 2016 | Read review
“You must be on the 6th floor or higher to not have a parking lot view.”
 of 5 bubbles blondiemurc, 23 Aug 2016 | Read review
“When booking, ask for a higher floor room as you'll have less noise from the front desk and parking lot.”
 of 5 bubbles amlyva, 16 Aug 2016 | Read review
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