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Holiday Inn San Jose-Escazu

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327 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Toronto, Ontario, Canada
Reviewed 21 April 2016

We stayed for a week with my wife and were very pleasantly surprised by the room appointment, size, beds and quality of service overall. It exceeds what you expect from a Holiday Inn ! Breakfast could definitely be better, food quality is so/so. The bell man Gerardo and Elena at house keeping were amazing help. Thank you very much !

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Helpful?
1Thank Vassil D
Ma José O, Guest experience champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Vassil D, Thank you for taking the time to review your experience with us, your comments are very important for our growing. We are glad we could achieve your expectations in service and sleep quality specially Gerardo and Elena. We are going to celebrate with them the fact they positively impact in your experience. Regarding breakfast, i am pleased...

State of Sao Paulo
Reviewed 17 April 2016

Very good hotel, quite new hotel, good quality of services. Close to a road, around 20 minutes from the downtown. Breakfast is ok. Close to some restaurants and to a supermarket. Opportunity of improvement: the pool water was quite cold.

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Helpful?
Thank thiagomattio
Ma José O, Guest experience and loyalty champion at Holiday Inn San Jose-Escazu, responded to this review

Dear thiagomattio, Thank you for taking the time to share with us your experience at Holiday Inn. As you mentioned, we are nearby, Avenida Escazú which has a lot of restaurants and a cinema with latest technology, Multiplaza Escazú with supermarket, shops and more restaurants plus, we are steps away from "El Triciclo" theater for entertainment. Regarding, the opportunity area...

Orlando, Florida
Reviewed 15 April 2016

What a mistake! Three days after arriving for a 14-day Overseas Adventure Travel tour, I fell ill from drinking lethal Costa Rican tap water that the tour company assured was potable. The only reason Holiday Inn was chosen is that it’s near the inferior hospital, CIMA. Upon checkout on March 31, the long list of charges totaled $255.36, for a...

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Helpful?
1Thank DeanMurphy2020
Ma José O, Guest experience and loyalty champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Murphy, we appreciate you taking the time to review with us your experience at Holiday Inn. We are sorry we could not reach your expectations. As you said, we are just beside Cima Hospital for your convenience. Regarding your inovice, there is only 13% carge for taxes. On the breakdown of the billing you can see how much...

Colorado Springs, Colorado
Reviewed 28 March 2016

On our last day of our family vacation, we decided to stay close to the airport for an early travel day. We were very pleasantly surprised at the amenities at this hotel. The hotel is clean, walking distance to the mall, great rooms and friendly staff.

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Helpful?
Thank MichLeeCrad
Ma José O, Guest experience champion at Holiday Inn San Jose-Escazu, responded to this review

Dear MichLeeCrad, Thank you for choosing Holiday Inn Escazú. We are pleased to hear that you and your family had a wonderful time in our home. our slogan is "We are here for you" so, if you forget basic especific personal things, we would provide them as a amenity. We would like you to feel in here as a extention...

Minneapolis, Minnesota
Reviewed 26 March 2016

What a beautiful hotel! It is right next to several excellent restaurants and shops, and next door to CIMA Hospital. Morning breakfast was outstanding. Bar was excellent. Staff was attentive and warm. Rooms were clean and you can drink the water! I can't wait to go back.

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Helpful?
Thank DrTravel1
Ma José O, guest experience champion at Holiday Inn San Jose-Escazu, responded to this review

Dear DrTravel1, We appreciate you taking the time to review your stay in Holiday Inn Escazú. We are pleased to hear that you enjoyed your stay. As you said, we have many restaurants nearby, shops, movie theaters and one theater with costarican plays. We are just besides Hospital Cima and 5 minute walk from a 24 hour drugstore for your...

Miami, Florida
Reviewed 2 March 2016 via mobile

I had the opportunity to stay at this hotel during a business trip and the experience was very good! Friendly staff, good food, the rooms are fine! Since the Hotel is close to the highway, the noise even at a high floor is a bit disturbing, but not a big deal. There are some restaurants around and places to shop!

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Helpful?
Thank JLAP0330
Ma José O, Guest experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear JLAP0330, Thank you for taking the time to share your experience. We love that you enjoyed the hotel and that you managed your time wisely to visit the plazas nearby and go shopping. We are close to Avenida Escazú, Plaza Itskatzu and Plaza Tempo plus, the big multiplex, Multiplaza de Escazú full of shops and restaurants. We hope you...

Sao Paulo, SP
Reviewed 26 February 2016

Spacious and clean rooms, with a lot of natural light and modern appliances. The staff was super nice all the time, even presenting me and my friends with a bottle of Salsa Lizano each when we left :D There's not a lot to do around the area – just some malls, with the regular mall food you'd find all over...

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Helpful?
Thank Gaía P
Ma José O, Guest experience champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Gaía P, We love that you had a great experience at Holiday Inn Escazú, staff remembers you, they had quite a nice time with you and your friends as well. Gallopinto, Tuna- avocado, Salsa Lizano and us are waiting for you to come back !! Best regards Ma. José Ortega

knoxville, United States
Reviewed 8 February 2016

Stayed here for 3 nights on 2 different occasions while in Costa Rica. Hotel was clean, neat and had everything necessary to ensure comfort and convenience. There are several coffee shops and restaurants nearby (walking distance) to allow for some variety of food without the hassle of driving (and/or if you do not have a car. The pool was on...

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Helpful?
1Thank Peter M
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Peter, Thank you for your comments, we appreciate you taking the time to write a review of your stay. We are glad you enjoyed not just the hotel but the restaurants and coffee shops in Plaza Tempo. You are more than welcome to come as many times as you like ! Best regards ! Ma. José Ortega

Dartmouth, Canada
Reviewed 5 February 2016

just returned form Costa Rica and stayed at this hotel for 5 nights and the rooms are very large and the bed and pillows are very comfortable. they have a very nice buffet breakfast and small bar beside the breakfast area. good location for traveling to and from. i really like the pool and sitting area on the 5th floor....

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Helpful?
Thank Shawn C
Ma José O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear M. Shawn, Thank you for your feedback. We love that you enjoyed your stay and that you had time to relax at the pool, tried our cocktails at the bar and tasted our delicious Costa Rican breakbast. If you ever come back to Costa Rica, we will be more than grad to welcome you again at Holiday Inn, Escazú....

Reviewed 21 January 2016 via mobile

This was not my first stay at this hotel but the last one was not the best experience: two days with no wifi conection, The highway noise is heard all night because they have dont have soundproof windows, It was quite an experience to hear the noise of motorbikes at high speed on the highway at midnight. Breakfast is not...

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Helpful?
1Thank Gonzalo A
María J O, Guest Experience Champion at Holiday Inn San Jose-Escazu, responded to this review

Dear Mr. Gonzalo, Thank you for taking your time to write us your feedback of your last experience. It is very important for us to know in which areas we have to work harder in order to give you the best of us and to guarantee you having a nice and relaxing stay next visit. We were working on the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Location The new Holiday Inn San José – Escazú is strategically located in the most upscale business, residential and commercial zone in Escazú, in the Prospero Fernandez Highway, next to Cima Hospital and Plaza Tempo, a multi-purpose development that includes a corporate center and a shopping arcade.Rooms and Suites Holiday Inn San José –Escazú is the first of its kind in the country. It has been designed with the latest in environmentally friendly technology, security, energy efficiency and water savings. It has 160 comfortable rooms, 2 modern suites and 16 rooms specially adapted for the physically challenged meeting ADA requirements. All the rooms offer the following services and benefits:• Free buffet breakfast and 10 Mb symmetrical WiFi. • Free local calls, Safety deposit box for laptop.• Two phones with voice mail. • Spacious desk with ergonomic seat.• Eco-model 37” television and Cable TV with 87 channels.• Luxury Simmons® beds with choice of pillow. • I-Home clock radio. • Iron and board, Coffee maker, Hairdryer and individual AC. • Bath & Body Works amenities.• Full sprinkler system and flame-proof furnishings.• Laundry, parking, gym and business center.Fogo Restaurant A contemporary, refined ambiance with meticulous service will enhance your dining enjoyment in our restaurant, offering international and local specialties and a full breakfast, lunch and dinner service. Acqua Lounge Bar The perfect place to enjoy premium brand liquors, cocktails and marinated snacks. You will love our selection of gourmet coffees and delicious pastries. Meeting and Banquet Rooms: For social or business events, Holiday Inn San José – Escazú offers 8 modern and functional meeting spaces to professionally attend from 5 up to 150 people with high service standards and technology. We look forward to welcoming you to the new Holiday Inn San José – Escazú for a genuinely enjoyable and green stay; you’ll make and feel the difference. ... more   less 

Additional Information about Holiday Inn San Jose-Escazu

Address: Contiguo Hospital Cima, Plaza Tempo | Avenida Prospero Fernandez, Escazu, Escazu, Costa Rica (Formerly Los Laureles)
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: RM394 - RM753 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Jose-Escazu 3.5*
Number of rooms: 160
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Also Known As:
Holiday Inn San Jose-Escazu Costa Rica
Hotel Style:
#6 Romantic Hotel in Escazu
#6 Business Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Jose-Escazu staff and other travellers.
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Questions? Get answers from Holiday Inn San Jose-Escazu staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request high floor room and not facing the street.”
 of 5 bubbles ElMariachito, 22 Mar 2017 | Read review
“We were on the upper floor and it was quiet, despite the fact that it overlooked a busy highway”
 of 5 bubbles thetravelerNYC, 21 Nov 2016 | Read review
“Try to pick one room on the 4th or 5th floor to have an excelent view from the sunset.”
 of 5 bubbles LeonardoM70, 24 Oct 2016 | Read review
“Please, try to book a room away from the ice machines.”
 of 5 bubbles VassilD, 20 Apr 2016 | Read review
“Any hotel not in Escazú”
 of 5 bubbles DeanMurphy2020, 15 Apr 2016 | Read review
5 of 5