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Real InterContinental Costa Rica at Multiplaza Mall

4.0 km from Escazu centre
  • Free Wifi
  • Free Parking
  • Pool
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
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1,158 Reviews from our TripAdvisor Community

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Showing 789: English reviews
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New York City, New York
Reviewed 2 days ago NEWvia mobile

Spent two nights at this wonderful hotel. Pool area is outstanding and it also has a world class gym. Market is wonderful for breakfast with a wide selection. Close to shopping mall and other restaurants. Staff is helpful

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Helpful?
Thank Stu802
Staten Island, New York
Reviewed 4 days ago NEWvia mobile

Very nice hotel with clean, spacious rooms. Pool is well taken care of and the service around the pool is decent. The steak restaurant is superb and the bar in the lobby serves great drinks. It is across from the Multiplaza Mall, so it ia conveniently located to shopping and eating.

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Helpful?
Thank Lmmilazzo
Atlanta, Georgia
Reviewed 5 days ago NEW

I love this hotel. I've stayed there about 6-8 times over the last 6 months. Beautiful, very comfortable, great workout facilities, pool and spa. The restaurants are excellent with one exception, breakfast is more like a cruise ship, crowed and frenetic when they open. This morning was typical. They have a fabulous buffet breakfast. But because they often have large...

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Helpful?
Thank ATLJos
Naperville, Illinois
Reviewed 5 days ago NEWvia mobile

TripAdvisor ranks the Intercontinental as fifth in the metro hotels so I found our room disappointing. Now everything wasn't bad, the lobby, restaurant, front desk, and pool area is all first class, what I expected. However our room 215, definitely needed fresh paint, new carpeting, and especially new bathroom fixtures. The bathroom fixtures had no chrome left on them. That...

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Helpful?
Thank rb47
Province of San Jose, Costa Rica
Reviewed 5 days ago NEW

We had a romantic and peaceful time. We enjoyed the gym and the food inmensely! Restaurant service always exceptional. The room as good as new. We would have liked a couple of more hours before the checkout :)

Review collected in partnership with this hotel
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Helpful?
Thank anapatriciaarias
Yatton, United Kingdom
Reviewed 6 days ago NEW

My wife and I stayed in this hotel for one night last month (prior to a cruise our of Caldera) and were very impressed. This is a large, multi national chain hotel which could easily be bland and anonymous, but the service levels and staff are a cut above the usual. Having arrived early, at 10.15 a m, we were...

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Thank Jonathan K
Toronto, Canada
Reviewed 6 days ago NEW

This Hotel has a excellent services like pool, spa, garden, business center, etc. Also they have several restaurant at the lobby, including Japanese, Italian and Steak House. Each one are excellent. Is located walking distance to a big Shopping Mall. The room are comfortable, maybe they require a little more maintenance. They also require more electrical outlets in the room....

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Helpful?
Thank szabohzl
Cape Coral, Florida
Reviewed 1 week ago

We stayed here several nights and enjoyed it. The hotel is beautiful - the rooms were large and nicely appointed. The breakfast was excellent with many different options. The hotel staff was helpful when asked. We were busy so did not get to the pool. I would have given this 5 stars except for 2 things. The elevator confuses EVERYONE....

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Helpful?
Thank Suzy_Florida08
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Suzy_Floirda08, Thank you very much for taking the time to comment on TripAdvisor. We are very happy to hear you enjoyed our facilities and our hotel. We are very sorry to hear you encountered some inconveniences during your stay with our elevator and the luggage delivery. Please accept our most sincere apologies, we will take actions to improve, since...

Reviewed 1 week ago via mobile

The hotel is nice, open and spacious lobby. The rooms look nice however I didn't find the bed very comfortable. The mattress had some kind of "pillow top" to make it more comfortable but it had the opposite effect since it was not uniform and made the bed taller on one side. The toilet didn't flush well. I called reception...

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1Thank sagapotravel
Reviewed 1 week ago

This stop was disappointing as we expected more. The room seemed ok but wasn't comfortable to stay in. We were going to have a drink in the room before dinner but there was only one chair so other person had to sit on the bed. The lights worked sporadically but not sure if due to switches or bulbs. We finally...

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2Thank Alex C
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Alex C, Thank you very much for taking the time to comment on TripAdvisor. We are very sorry to hear your experience at our Hotel did not meet the high standards our hotel manages. Please accept our most sincere apologies for the case. We hope you give us a second chance to show you this was an isolated case....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Parking
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Real InterContinental Costa Rica at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose's most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Pimento. The hotel's full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, steam baths or an array of other relaxing massage treatments. The hotel's updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler, with streaming speed Internet access, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvres. Real InterContinental Costa Rica at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: RM862 - RM1,710 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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Questions & Answers

Here's what travellers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travellers.
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Zimmerman, Minnesota

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Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have two sections, the one near to the spa has better rooms.”
 of 5 bubbles szabohzl, 22 Feb 2017 | Read review
“I'm in 441 and the western sunset view is amazing and it is very quiet.”
  • Iron, board, and a safe.
 of 5 bubbles Bethsbeach, 15 Feb 2017 | Read review
“Suggest the original main part of the hotel with a room facing into the pools and gardens.”
 of 5 bubbles les52, 13 Feb 2017 | Read review
“Rooms closer to the atrium have a shorter walk to the elevators.”
 of 5 bubbles tonyr21, 11 Feb 2017 | Read review
“Rooms in the Tucan wing have great views”
 of 5 bubbles tunamate, 30 Jan 2017 | Read review
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