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Real InterContinental Costa Rica at Multiplaza Mall

1,372 reviews
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Traveller (447)
Room & Suite (398)
Dining (82)
Overview
  • Excellent55%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“club tower”(50 reviews)
“caravan tour”(33 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Real InterContinental Costa Rica at Multiplaza Mall
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,372)Write a Review
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442
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95
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All reviewsclub towercaravan tourmarket restaurantcosta ricasan josepool areabeautiful hotellobby barsushialfredobreakfast buffetgrocery storemultiplaza mallfood courtbusiness tripcentral americasteam room
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1 - 5 of 923 reviews
Reviewed 2 days ago via mobile

It is the mark of a professionally run hotel when they sort issues quickly and satisfactorily. There are a number of incidents but the team took ownership and made our stay a good one. Many thanks. Recommended.

Thank pjspjs
Hotel's Favourite
Reviewed 25 August 2017

We stayed at the Real InterContinental a few weeks ago. While we were there for a business conference, we were able to also enjoy some of the hotel's amenities. This is one of the nicest hotels that we have stayed at in a very long...More

Thank Lynnwest
Response from Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza MallResponded 5 October 2017

Dear Lynnwest, Thank you very much for sharing your comments with us, we feel very happy knowing we did meet all your expectations during your stay. We hope you come visit us very soon; it was a pleasure to serve you. Best regards, Ricardo Menendez...More

Reviewed 1 week ago

After a long trip, we came back on the last night and stayed here. It was exactly what our body needed. Worth the expensive price when you've spent the last week exhausting your body. Staff is professional and courteous and we didn't have any issues...More

Thank Mustafa R
Response from Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza MallResponded 5 days ago

Dear Mustafa R, Thank you very much for sharing your last experience in our hotel. We feel very happy knowing after an exhausting week you found in our hotel the perfect relaxation. It was a pleasure to serve you; we hope you come visit us...More

Reviewed 3 weeks ago

This hotel is OK for business; some attractive features include: (1) generally well-appointed rooms (nice big TV screens but rather limited selection of channels - only 2 English language ones); (2) very comfortable beds; (3) excellent WiFi (free). Downsides: a surprisingly poor service attitude that...More

Thank George T
Response from IHGService, Guest Relations Manager at Real InterContinental Costa Rica at Multiplaza MallResponded 1 week ago

Dear George T, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our beds and we certainly appreciate your nice feedback on our internet connection and rooms. On the other hand,...More

Reviewed 3 weeks ago via mobile

its a very public place! while you are at the pool, everyone(I mean everyone, people that is not even staying at the hotel have access to the pool area. The restaurants are open to anyone and they are facing the pool/spa/gym, so if you want...More

Thank mariana_felip
Response from IHGService, Guest Relations Manager at Real InterContinental Costa Rica at Multiplaza MallResponded 1 week ago

Hello mariana_felip, Thank you for staying at the InterContinental Costa Rica at Multiplaza Mall and for taking the time to share your experience with us. I'm sorry that the layout of our hotel and the value of our food items fell below your expectations. We...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Spa
Free Internet
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Spa
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$198 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Escazu
#3 Green Hotel in Escazu
#4 Romantic Hotel in Escazu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$368 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Escazu
#3 Green Hotel in Escazu
#4 Romantic Hotel in Escazu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (447)
Room & Suite (398)
Dining (82)
Pool & Beach (67)
Hotel & Grounds (355)
Bathroom (36)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Samantha C
1 December 2017|
AnswerShow all 4 answers
Response from LindaRIowa | Reviewed this property |
There were tour desks available. Did see a remark about cleanliness of the hotel. Our facilities were spotless as were restaurants when we were there. Thoroughly enjoyed our days there.
0
Votes
mary k k
20 November 2017|
AnswerShow all 6 answers
Response from Cindy P | Reviewed this property |
The Holiday Inn in Escazu is usually less expensive & is within walking distance of good restaurants & shopping. The InterContinental is a great "resort". The Holiday Inn is a very good hotel. We have stayed at both quite... More
0
Votes
Regina L
30 March 2017|
Answer
Response from Ricardo M | Property representative |
Dear Regina L, Thank you for contacting us. To get to the Multiplaza Mall witch is across the street from our hope you would need to cross a bridge and get to the mall. It is just a few minutes away. Please do not hesitate... More
0
Votes
Room Tips
"Overlooking the pools"
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"Room facing northeast is exposed slightly to wedding reception music."
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"Do not think there was a bad room. Elevators up to rooms require use of key, and you are limited to getting..."
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"I was on a tour with Caravan so I don't know the cost of individual rooms."
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