Gran Hotel Costa Rica, Curio Collection by Hilton
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#3 of 99 hotels in San Jose
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
Welcome to Gran Hotel Costa Rica, Curio Collection by Hilton, an iconic gem in the heart of San Jose. Located on the pedestrian boulevard Avenida Central, our hotel overlooks the National Theatre and is steps from cafés, shops, museums and other top attractions. It's a quick walk to downtown government buildings and Fortune 500 companies, and Juan Santamaria International Airport is just 30 minutes away. Colonial beauty meets modern technology in our stylish guest rooms, featuring complimentary WiFi, a 50-inch HDTV, mini-refrigerator, work desk and walk-in shower. Choose an executive room for more amenities and beautiful city views, or treat yourself to a suite with living area, second HDTV and 24-hour butler service.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Car hire
Business Centre with Internet Access
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Children Activities (Kid / Family Friendly)
Highchairs available
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Air purifier
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Centrally Located
Languages Spoken
English, Spanish
Location
100Great for walkers
Grade: 100 out of 100
102Restaurantswithin 0.5 km
38Attractionswithin 0.5 km
Contact
2nd Avenue between streets 1 & 3, San Jose 527-1000 Costa Rica
Getting there
Car HireSee all San Jose car hire
492Reviews43Q+A45Room tips
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For a visitor, a hotel couldn't be positioned better. In the middle of town, opposite the national theatre, the pedestrian shopping street behind the hotel & within walking distance of all the museums, markets etc. The rooms were spacious, comfortable & well appointed. The breakfast was a generous buffet. The staff - every single one - so pleasant, courteous and hospitable.. the lounge area at reception really comfortable. All in all a great hotel. Perhaps the only downside for more conservative guests were the see thru frosted glass walls & doors in the bathroom & toilet. Even a couple of other guests felt that was awkward. But saying that - a really lovely hotel.
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: Our floor 2 room had a frosted glass divider / wall.we requested a change
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
Hotel's Favourite
The hotel is an interesting combination of old and modern. It is located in the central area, close to the shopping streets and opposite the Theater. the rooms are clean, equipped with coffee and tea maker and water bottle. The restaurant has a special menu that is worth trying; as well as drinks, especially tonic gin. They are very strict with COVID 19 measures.
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Johanna Rodriguez, Ventas at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 13 Jul 2021
Dear Guest: Thank you for staying at Gran Hotel Costa Rica Curio by Hilton and for sharing your experiences with us. We are glad you found a clean room and a worth trying menu. We look forward to welcome you again in a near opportunity. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this property for two nights during a recent visit to Costa Rica. The staff were very nice and arranged transportation for us. The room was very clean and the shower worked well. Bottled water was provided even though the tap water is ok in Costa Rica. The included breakfast was ample with many choices. The fresh fruit was particularly good. The location is also central and within walking distance of many of the things you might want to see in San Jose.
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Date of stay: March 2023
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Difficult to check in only one person there at 6 PM. Very nice interior. We went to the bar and they are definitely watering down their liquor without a doubt.!! Breakfast was excellent, but I am not comfortable with Martinis where the liquor is altered. This hotel is right in the city center and you need to be very aware. You cannot feel safe at night in this area as a tourist.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: The car park valet is expensive buyer beware. The staff was very friendly and helpful.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Palacios, Guest Services / Front Office at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 4 days ago
Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the check in and bar. We believe in providing quality work and I’m sorry to hear that our customer service wasn’t up to our usual standards for this reason we apologize that the services at the check in and bar don't exceed your expectation. We'll continue working hard to provide you with an excellent experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful and very clean hotel! From the very dust night we checked in, the front desk and all the staff were very friendly and nice! This hotel is in A PRIME location! Right next to it is a beautiful historical theater and cathedral. The rooms are super clean! The only thing we didn’t like is that there’s not a door that separates the bedroom from the bathroom and the mattress was pretty firm. The breakfast buffet is absolutely huge and very tasty!! I worked out too and the gym was pretty nice. Definitely would recommend staying here if you want to walk around San Jose and be in the middle of everything.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Palacios, Guest Services / Front Office at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 4 days ago
Thank you so much for your feedback! We're glad to have you as our customer and to see that you’ enjoying part of our services. We'll continue working hard to provide you with an excellent experience. We will mention your comments to our teams' members. We are truly sorry that our services don't exceed your expectation. Thanks for taking the time to write this review; it means a lot to us. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at Gran Hotel for 1 night before we set out on our Costa Rican adventures. The hotel was very nice, and right next to the Teatro Nacional (also worth a visit), and about 5 blocks from the Mercado Central. The staff was fantastic, we loved talking with Tony at the valet station -- very friendly and he gave us lots of good recommendations. We had an amazing buffet breakfast in the hotel - tons of choices - both american and costa rican foods - delicious! The room was comfortable but the toilet room and shower room were completely translucent glass -- which was a bit odd. Given all of the incredibly areas of Costa Rica, I would not opt for spending much time in San Jose, but if you find yourself spending a night in San Jose this is a nice spot.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Palacios, Guest Services / Front Office at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 1 week ago
Thank you so much for your feedback! We're glad to have you as our customer and to see that you’ enjoying part of our services. We'll continue working hard to provide you with an excellent experience. We will mention your comments to our teams' members. We are truly sorry that our services don't exceed your expectation. Thanks for taking the time to write this review; it means a lot to us. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is unfair. The hotel is high quality but in a wrong place. Downtown San Jose is rugged, with edges. As you step outside, you face this contradiction. Hotel itself: friendly service, nice design - but wrong surroundings impact the total travel experience.
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Rodriguez, Sales at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 2 weeks ago
Dear Guest: Thank you for staying at Gran Hotel Costa Rica Curio by Hilton and for sharing your experiences with us. We regret our surroundings did not meet your expectations. For our hotel was a pleasure to have you and we look forward to welcome you again in a near opportunity. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This a nice hotel centrally located downtown across from the museum. This a very busy area with lots of stores and several markets within walking distance. The reception desk on the 5th floor which I found a bit odd. The rooms are beautiful and the staff is friendly. The hotel offers parking which is off premises located one block from the hotel.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Palacios, Guest Services / Front Office at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 3 weeks ago
Thank you so much for your feedback! We're glad to have you as our customer and to see that you enjoy your stay with us. We'll continue working hard to provide you with an excellent experience. We will communicate your feedback to our team member. Thanks for taking the time to write this review; it means a lot to us. Cheers!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Complacent? Overrated. Overpriced. They must enjoy being the only game in town. On the plus side, the building is stunning (mostly from the outside) and the location is perfect for exploring the old city center. The downsides, however, are significant. The rooms are Hong Kong/NYC tiny. There is no place for two people to sit. There’s barely room to walk on either aside of the bed, which is not a king no matter what they say. There’s no door to the sink area, so it’s impossible not to wake your partner on an overnight trip to the loo. The bed is some kind of firm and the pillows some kind of limp. Weird combination… and I love a firm mattress, but this one felt like a pad on wood logs. While I’m on the subject of the bed, check out the picture. That was the sheet/duvet cover on our bed. It looks like what happens when you fold a sheet into a rollaway or sleeper sofa and get it caught and torn. And I happen to know that the hotel offers neither rollaways or cots. When we were checking in, a sad and sleep-deprived father was trying to ask the checkin staff for one. They were perplexed and totally unhelpful. He was trying to explain that he had booked a king room expecting he and his large teenaged son to easily share the bed. But the bed is not a king so neither got any sleep the night before. He wanted a mat, cot or anything so that the son could sleep on the floor (I’m guessing in the room’s hallway because there’s no room around the bed). The checkin staff acted as though this man had three heads. This was going on while we were checking in. Solo hablo un pocito de Español pero estas chicas parecían saber menos Ingles. All over Costa Rica we were floored by how much English everyone speaks and understands so clearly. But at THE big hotel in the Capitol where all the gringos stay, they don’t? This poor man was basically told to pound sand another night or two or three at $200-$300/night. Pobrecito! We had heard and read that the hotel has a good restaurant. I can’t fathom the tastebuds of anyone claiming that to be true. The prices are high — $60 for two terrible sandwiches, mushy fries and no alcohol. The service was slow and we seemed to be caught up in a pissing match between two servers, confused over whose section our table was in. Yuck. We would have been better off at the Argentinian place across the street. The breakfast buffet looked great but we didn’t have the time. You need time to make that $30pp++ worth it. In addition to the location and architecture, there were two bright sports. One, the history. On the fourth floor is a sort of shrine to JFK who stayed there in 1963. Furniture, photographs and the JFK presidential suite sent us on a Google history lesson that was a fun diversion. Second, Luis (bellman/doorman) saved us a boatload on airport transportation. The hotel had quoted $85 each direction. On Saturday night, Luis said he would have a cab for us on Sunday morning at 7:30. The cab was there. He drove safely. He indulged my terrible Spanish. We arrived at the domestic terminal with plenty of time to spare.…
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Rodriguez, Sales at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 2 weeks ago
Dear guest: Thank you for staying at Gran Hotel Costa Rica Curio by Hilton and for sharing your experiences with us. We regret our hotel did not meet your expectations, we will address the issues you have appointed to the proper departments. We look forward to welcome you again and we are sure you will experience the great service our guests use to receive. Best Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Verry nice hotel with highe stand rooms. Super service minded stad that were super helpful! a very nice breakfast and good food in general! I would gladly stay here again! You absolutely get what you pay for!
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Johanna Rodriguez, Sales at Gran Hotel Costa Rica, Curio Collection by Hilton
Responded 2 weeks ago
Dear Guest: Thank you for choosing Gran Hotel Costa Rica Curio by Hilton and for your nice comments. We are very happy to know that you enjoyed a very nice breakfast and you received high standard services. We look forward to host you on a future stay. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$180 - US$228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran hotel san jose, gran hotel costa rica
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
79
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Claim Your ListingGRAN HOTEL COSTA RICA, CURIO COLLECTION BY HILTON: UPDATED 2023 Reviews, Price Comparison and 411 Photos (San Jose) - Tripadvisor
Frequently Asked Questions about Gran Hotel Costa Rica, Curio Collection by Hilton
Which popular attractions are close to Gran Hotel Costa Rica, Curio Collection by Hilton?
Nearby attractions include Teatro Nacional Costa Rica (0.06 km), Jade Museum (0.4 km), and Pre-Columbian Gold Museum (0.1 km).
What are some of the property amenities at Gran Hotel Costa Rica, Curio Collection by Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Gran Hotel Costa Rica, Curio Collection by Hilton?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gran Hotel Costa Rica, Curio Collection by Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Gran Hotel Costa Rica, Curio Collection by Hilton?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Gran Hotel Costa Rica, Curio Collection by Hilton?
Conveniently located restaurants include Cafe Rojo, Tenedor Argentino, and La Esquina de Buenos Aires.
Are there opportunities to exercise at Gran Hotel Costa Rica, Curio Collection by Hilton?
Yes, guests have access to a fitness centre during their stay.
Is Gran Hotel Costa Rica, Curio Collection by Hilton located near the city centre?
Yes, it is 0.4 km away from the centre of San Jose.
Are any cleaning services offered at Gran Hotel Costa Rica, Curio Collection by Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Does Gran Hotel Costa Rica, Curio Collection by Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Gran Hotel Costa Rica, Curio Collection by Hilton?
The staff speaks multiple languages, including English and Spanish.