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Barcelo San Jose

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Barcelo San Jose
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1,154 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Reviewed 2 weeks ago

I stayed at the Barcelo in San Jose twice on my recent trip around Costa Rica. The staff was friendly and helpful. The rooms were clean and well air conditioned. I did not use the pool area, since it was a quick stay both times. I enjoyed the free breakfast buffet in the mornings (and I am a gluten free...

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Helpful?
1Thank Charlotte M
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Charlotte Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay with us. We hope see you soon. Best Regards, Carlos Ruíz Director

Reviewed 2 weeks ago via mobile

What more can I say about this wonderful Hotel and the people who work here. I spent a perfect week at the San Jose Palacio. All my needs were met with such a pleasure by Anfora's Restaurant Staff, Heiner, Marcia and Jose. Special thanks to Daniela (Tours and Excursions) and Alberto and the Front Desk Staff. Very convenient Transfer to/from...

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Helpful?
Thank Msal61
Channel M, Director General at Barcelo San Jose, responded to this review

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló San Jose. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Edmonton, Canada
Reviewed 2 weeks ago

We left an AIRBNB rental a day early and decided to stay at this hotel. We used 3rd party booking and received a good rate ($100 CAD per night). Initially we were searching an airport hotel but this is not one of those. At about 17 kms from the airport and with the main highway under a major construction, this...

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Helpful?
Thank LisaF0607
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mrs Lisa, Firstly we would like to thank you for choosing our Barceló San Jose hotel for your holidays and for the review you shared on Trip advisor, all of your kind words about your stay with us are great to hear. From all of our staff and myself we would like to invite you back in your next...

Reviewed 2 weeks ago

The hotel is far away from everything...There was a time when just one restaurant was working...there is no transportation to downtown...There is no 6 restaurants in hotel.I was feeling cheated...Never again...There is a plenty of the other hotels in San Jose.

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Helpful?
Thank Raisa K
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mrs. Raisa Thank you for sharing a review of Barceló San Jose. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time...

Stara Zagora
Reviewed 2 weeks ago

Hello from the group from Bulgaria – 21 guests. The service was top notch. Rooms were very clean and big. It was a great pleasure to be part of your hotel. I hope we meet again! Thank you for everything! Greetings from Bulgaria!

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Helpful?
Thank Todor-Ivanov-Toto
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear travelers Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that all of you enjoyed your stay among us. Best Regards, Carlos Ruíz Director

Belfast
Reviewed 2 weeks ago

After a 12 hour flight from London we were picked by hotel staff at the airport for our free transfer. Prompt and efficient checkin to our spacious suite. The grounds are beautiful and the grill bar is perfect. The traffic in San Jose can be pretty gruesome but that is not the hotels fault. Try the aerial tramway trip in...

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Helpful?
Thank BelfastBangorBoy
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Traveler Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We hope see you soon. Best Regards, Carlos Ruíz Director

Reviewed 3 weeks ago

Stayed here for two nights to make connecting flight to Limon. Very nice hotel. Arturo at the front desk was very helpful to us. The only thing needed is the cafeteria/restaurant needs for vegan/vegetarian options.

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Helpful?
Thank Sandra R
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Sandra Thank you for the great feedback of your recent experience at our Barceló San José; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Kind Regards, Carlos Ruiz Director

Reviewed 3 weeks ago via mobile

My husband and I stayed there for 2 nights before flying home Our suite was really nice and very clean!!! El Rancho staff are amazing!! Super friendly and great food!!! The pool is freezing so hard to enjoy but the hammocks are great to relax in The breakfast buffet has a good variety of food and is fresh and tasty!!!...

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Helpful?
Thank Sabrina L
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Sabrina First and foremost we would like to thank you for choosing our Barceló San José hotel for your visit to Costa Rica and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We hope see you soon. Best Regards, Carlos Ruíz Director

Los Angeles
Reviewed 3 weeks ago

We stayed in this hotel the beginning and end of our recent trip to Costa Rica. It is close to the airport, and they have a free shuttle (which we didn't use). The front desk staff often seemed bothered if we asked any questions. The servers at the poolside café were very accommodating, but wasn't that impressed with the food....

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Thank hapi2travel
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Guest, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We would love if you can provide us another opportunity to serve...

North Springfield, Virginia, United States
Reviewed 3 weeks ago via mobile

First impression: the doorman made no effort to help a limping older woman (me) with two large bags into the hotel. Once I got to my room, the conversation of two men on a patio/balcony below me sounded like they were in the room with me. I could hear every single word. I don't know how a window pane could...

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Helpful?
Thank Laurie G
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Laurie Thank you for making our Barceló San José your choice hotel on this occasion and for your recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Best Regards, Carlos Ruíz Director

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: RM352 - RM570 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Hotels.com, BookIt.com and Travelocity so you can book your Barcelo San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Costa Rica
Hotel Style:
#2 Luxury Hotel in San Jose
#2 Spa Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo San Jose staff and other travellers.
39 questions
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USA
over a year ago

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Questions? Get answers from Barcelo San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“you want piece and quite..book a room away from elevators...”
 of 5 bubbles rfernandez2799, 19 Feb 2017 | Read review
“Upgrade to Premium Suite”
 of 5 bubbles FrannywestcoastB_C_, 15 Feb 2017 | Read review
“one bedroom suites on the end, overlooking the pool are great.”
 of 5 bubbles M3878AHdavidm, 14 Feb 2017 | Read review
“Premium is not worth the extra cost and the rooms are all noisy.”
 of 5 bubbles rbwalter2017, 12 Feb 2017 | Read review
“Check that road to airport isn't under construction!!!! 8 kms will take 50 minutes to drive unless you're on a bike!”
 of 5 bubbles LisaF0607, 3 Feb 2017 | Read review
5 of 5