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Barcelo San Jose

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1,188 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Reviewed 15 February 2017 via mobile

This was a sleeper hotel for us, and it was perfect for just that. Barcelo picked us up from the airport free of charge, but make sure your flight information and pickup arrangements are confirmed and understood clearly so you're not waiting around the airport. The room was nice and the complimentary breakfast was pretty good.

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Helpful?
1Thank Patrick O
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. Patrick Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. Best Regards, Carlos Ruíz Director

Reviewed 15 February 2017

great place with very nice pool area,gym,sauna, steam,and hot tub. the premium feature was great for us as you get drinks and light meals in a special lounge. we were in san jose for 9 days to have dental work done and will be going back to finish the work soon. we'll be staying at the barcelo again for sure.

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1Thank david m
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mr. David We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your stay at Barceló San Jose was an enjoyable one. We...

Vienna, Austria
Reviewed 15 February 2017

after a lot of dissapointment with hotel description in Costa Rica we didnt had any expectations for our last night, great room, great bathroom, good beds (4pillows) a couple of english channels fantastic breakfast buffet and room service was great as well just the sofa in the room was outdated and needs to be replaced

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Thank Isabel S
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Isabel Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay with us. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Kind Regards, Carlos Ruíz Director

Kamloops, Canada
Reviewed 12 February 2017

Overall cleanliness good. We had a premium room located directed above the main lobby bar - noisy as to be expected. The main issue was that every morning at 4:30 AM the cleaning crew would drag the metal furniture in the bar to clean the floor - extremely noisy. I inquired at the front desk but this continued during our...

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Thank rbwalter2017
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Traveler We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

Jacksonville
Reviewed 8 February 2017 via mobile

Free parking (driving in San Jose is an adventure) total resort facility. Beautiful hardwood in rooms. Varied food options. Stayed first and last night in Costa Rica at the hotel. Would definitely stay in another one of thei Barcelo hotels. The only disappointment was that it was on a hill and not within walking distance to the main part of...

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Thank 338LSK
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear traveler We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Barceló San José hotel with us and Tripadvisor readers. Kind Regards, Carlos Ruíz Director

Reviewed 7 February 2017

I stayed at the Barcelo in San Jose twice on my recent trip around Costa Rica. The staff was friendly and helpful. The rooms were clean and well air conditioned. I did not use the pool area, since it was a quick stay both times. I enjoyed the free breakfast buffet in the mornings (and I am a gluten free...

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1Thank Charlotte M
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear Mrs. Charlotte Thank you very much for sharing this great review of your recent stay at Barceló San José. We are thrilled that you have enjoyed your stay with us. We hope see you soon. Best Regards, Carlos Ruíz Director

Reviewed 4 February 2017 via mobile

What more can I say about this wonderful Hotel and the people who work here. I spent a perfect week at the San Jose Palacio. All my needs were met with such a pleasure by Anfora's Restaurant Staff, Heiner, Marcia and Jose. Special thanks to Daniela (Tours and Excursions) and Alberto and the Front Desk Staff. Very convenient Transfer to/from...

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Thank Msal61
Channel M, Director General at Barcelo San Jose, responded to this review

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló San Jose. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service...

Edmonton, Canada
Reviewed 3 February 2017

We left an AIRBNB rental a day early and decided to stay at this hotel. We used 3rd party booking and received a good rate ($100 CAD per night). Initially we were searching an airport hotel but this is not one of those. At about 17 kms from the airport and with the main highway under a major construction, this...

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Thank LisaF0607
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mrs Lisa, Firstly we would like to thank you for choosing our Barceló San Jose hotel for your holidays and for the review you shared on Trip advisor, all of your kind words about your stay with us are great to hear. From all of our staff and myself we would like to invite you back in your next...

Reviewed 3 February 2017

The hotel is far away from everything...There was a time when just one restaurant was working...there is no transportation to downtown...There is no 6 restaurants in hotel.I was feeling cheated...Never again...There is a plenty of the other hotels in San Jose.

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Thank Raisa K
Channel M, Director General at Barcelo San Jose, responded to this review

Dear Mrs. Raisa Thank you for sharing a review of Barceló San Jose. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time...

Stara Zagora
Reviewed 2 February 2017

Hello from the group from Bulgaria – 21 guests. The service was top notch. Rooms were very clean and big. It was a great pleasure to be part of your hotel. I hope we meet again! Thank you for everything! Greetings from Bulgaria!

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Thank Todor-Ivanov-Toto
Channel M, Gerente at Barcelo San Jose, responded to this review

Dear travelers Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that all of you enjoyed your stay among us. Best Regards, Carlos Ruíz Director

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Region: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: RM363 - RM674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, BookIt.com, Barcelo and Agoda so you can book your Barcelo San Jose reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Costa Rica
Hotel Style:
#2 Spa Hotel in San Jose
#2 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo San Jose staff and other travellers.
44 questions
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USA
over a year ago

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Questions? Get answers from Barcelo San Jose staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher floor rooms for better views”
 of 5 bubbles Miraclerose, 16 Mar 2017 | Read review
“you want piece and quite..book a room away from elevators...”
 of 5 bubbles rfernandez2799, 19 Feb 2017 | Read review
“Upgrade to Premium Suite”
 of 5 bubbles FrannywestcoastB_C_, 15 Feb 2017 | Read review
“one bedroom suites on the end, overlooking the pool are great.”
 of 5 bubbles M3878AHdavidm, 14 Feb 2017 | Read review
“Premium is not worth the extra cost and the rooms are all noisy.”
 of 5 bubbles rbwalter2017, 12 Feb 2017 | Read review
5 of 5